The Launderette, Stoke-on-Trent
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Community Notes Details in the Community Notes are provided by visitors and community members. These may be incomplete or out of date.
Cash Only - Coin Operated
Coin-operated, accepts £1 and 20p coins only. No change facilities available; customers must bring e. Coin-operated, accepts £1 and 20p coins only. No change facilities available; customers must bring exact change or small denomination coins.
Services Offered
Professional laundry services available at this location.
Features & Amenities
This launderette offers the following facilities and amenities to make your laundry experience convenient and comfortable.
Location
Opening Hours
- Wednesday: 7am-7:30pm
- Thursday: 7am-7:30pm
- Friday: 7am-7:30pm
- Saturday: 7am-7:30pm
- Sunday: 7am-7:30pm
- Monday: 7am-7:30pm
- Tuesday: 7am-7:30pm
This self-service launderette offers a convenient, straightforward solution for your laundry needs with quick washing and drying services. Equipped with large-capacity machines and high-speed spin dryers, the launderette ensures efficient turnaround times for both everyday loads and bulk laundry. Operating seven days a week from 7am to 7:30pm, it provides extended accessibility for busy schedules. Customers benefit from free parking and on-site change machines, making coin-operated washing hassle-free. The clean, well-maintained facility features user-friendly, easy-to-operate equipment and helpful service, making it an ideal choice for locals and visitors seeking reliable self-service laundry facilities.
The Launderette Customer Reviews
What Customers Love About This Launderette
Excellent responsiveness to email enquiries; staff provide detailed guidance to first-time users
Large capacity machines ideal for duvets and bulk loads at reasonable prices
Spot-clean facility with efficient, quick-drying equipment and spin dryer option
Convenient location with free parking nearby and early opening hours (7am)
Staff go above and beyond by opening longer hours and providing hands-on assistance to customers in need
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Within 5 miles of ST1 2BG
Frequently Asked Questions
What coins does The Launderette accept, and is there a change machine?
The Launderette is coin-operated and accepts £1 and 20p coins only. There is no change machine on-site, so customers must bring exact change or small denomination coins before visiting. For assistance or questions about payment, the launderette offers responsive email support.
What is the maximum load capacity, and does The Launderette have machines suitable for duvets?
The Launderette features large capacity washers of 12kg+ capacity, making it suitable for bulky items like duvets. The facility has a dedicated extra-large duvet washing machine and dryer, with washing a king-size duvet (duck feather and down) taking approximately 30 minutes. Both the wash and dry services for large items cost £7.
Is there parking available near The Launderette?
Free parking is available on St Ann Street for 90 minutes, with ample additional parking in surrounding areas. The launderette's convenient location makes it easily accessible by car or public transport.
What amenities and facilities are available while waiting for laundry?
The Launderette provides seating, a washing powder vending machine, and a spin dryer facility for customers to use. The facility is described as clean, well-presented, and quiet, offering a peaceful environment to wait or complete laundry tasks. Vending machines stock essentials for convenience.
How quickly do clothes dry at The Launderette?
Customers consistently report that The Launderette's dryers are efficient and quick, with clothes drying faster than expected. The facility features quality large-capacity dryers, and reviewers praise the speed and effectiveness of the drying equipment, with an average equipment rating of 4.5 out of 5 stars.
What should I do if I encounter a problem with a machine or need help using The Launderette?
The Launderette offers responsive customer support via email with typical replies within one hour. Staff are known for being extremely helpful to first-time users and can provide detailed guidance on how to use the facilities. However, there is no on-site staff during operating hours, so customers experiencing equipment failures should contact the launderette by email for assistance.
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