Soap Box, Brighton
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Community Notes Details in the Community Notes are provided by visitors and community members. These may be incomplete or out of date.
Payment Methods
Accepts: Cash, Card, Contactless Customers report staff will exchange new pound coins for old coins. Card payments accepted with cashback option available to obtain coins. Coin mechanisms noted as pending upgrade as of July 2024.
Services Offered
Professional laundry services available at this location.
Features & Amenities
This launderette offers the following facilities and amenities to make your laundry experience convenient and comfortable.
Location
Opening Hours
- Sunday: 8am-7pm
- Monday: 8am-7pm
- Tuesday: 8am-7pm
- Wednesday: 8am-7pm
- Thursday: 8am-7pm
- Friday: 8am-7pm
- Saturday: 8am-7pm
A convenient, self-service launderette with friendly staff offering multiple washing services, though customers note concerns about pricing and machine maintenance.
Soap Box Customer Reviews
What Customers Love About This Launderette
Staff are exceptionally friendly, helpful, and go the extra mile
Service wash option available with reasonable rates
Spacious facility with large machines suitable for duvets
Convenient amenities including parking, cashback, and coin exchange
Loyal customer base appreciates long-standing reliability
Discover more launderettes in Brighton
Within 5 miles of BN2 9UY
Frequently Asked Questions
What payment methods does Soap Box accept?
Soap Box accepts cash, card, and contactless payments. The launderette has a change machine on-site, and staff can exchange new pound coins for old coins if needed. Card payments also offer a cashback option, which customers can use to obtain coins for the machines.
Does Soap Box offer a service wash (drop-off laundry) option?
Yes, Soap Box offers a service wash option where customers can drop off their laundry for professional handling. Reviews highlight that the service is available and customers have described the staff as very kind when providing this service.
What facilities and amenities are available at Soap Box?
Soap Box provides free on-site parking, a seating area indoors, and an outdoor yard. The launderette offers laundry baskets for purchase, detergent for sale, and an extra-large duvet machine for oversized items. A vending machine is also available on-site for customer convenience.
What are the opening hours and last wash times?
Soap Box closes at 19:00 (7pm), and the last wash must start before 19:00. The last drying session must also begin before 19:00. Customers should plan their visits accordingly to ensure sufficient time to complete their laundry before closing.
What do customers say about Soap Box's staff and service?
Soap Box receives consistently high praise for its friendly, helpful, and attentive staff. Customers frequently highlight that the team goes the extra mile to assist, with many describing the staff as 'really nice' and noting that service charges are reasonable. Staff attentiveness is one of the launderette's strongest attributes according to customer reviews.
Are there any concerns I should be aware of before visiting Soap Box?
Some customers report concerns about pricing being significantly higher than advertised on the website, machine maintenance issues including mould smells and coin-eating problems, and wash cycles running approximately 35 minutes. Cleanliness and equipment reliability have been mentioned as areas needing attention. However, the launderette maintains an overall rating of 4.5 stars, and many customers value the friendly staff and convenient amenities despite these concerns.
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