The Launderette, Chelmsford
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Community Notes Details in the Community Notes are provided by visitors and community members. These may be incomplete or out of date.
Cash Only - Coin Operated
This launderette operates with coins only. Coin-operated only; no change machine available. Customers report difficulty obtaining sufficient change and recommend bringing mix of old and new pound coins and 20p pieces
Services Offered
Professional laundry services available at this location.
Features & Amenities
This launderette offers the following facilities and amenities to make your laundry experience convenient and comfortable.
Location
Opening Hours
- Friday: 9am-8pm
- Saturday: 8am-8pm
- Sunday: 9:30am-8pm
- Monday: 9am-8pm
- Tuesday: 9am-8pm
- Wednesday: 9am-8pm
- Thursday: 9am-8pm
The Launderette is a self-service laundry facility offering wash and dry services with multiple machine sizes to accommodate different load capacities. Located with wheelchair accessible parking and entrance, the facility features both small and large capacity washers alongside tumble dryers accepting pound coins and 20p pieces, with folding tables for convenience. Open seven days a week with extended hours (9am-8pm weekdays, 8am-8pm Saturday, 9:30am-8pm Sunday), it provides affordable pricing and modern, well-maintained equipment. While many customers praise the clean facility, spacious layout, and friendly staff assistance, some have experienced issues with broken machines, lack of on-site staff during off-hours, absence of a change machine, and difficulties obtaining refunds for malfunctioning equipment. Despite these concerns, the launderette remains popular for its automatic service, convenient location, and good value for money.
The Launderette Customer Reviews
What Customers Love About This Launderette
Staff are friendly, helpful, and genuinely pleasant (owner and team members mentioned positively by name)
Facility is spotlessly clean, tidy, and well-maintained with ample folding space
Machines are reliable, modern, and offer variety of sizes for different load requirements
Excellent value for money—fast drying at low cost (£1 per dryer cycle)
Spacious, welcoming environment with tables for folding clothes
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Frequently Asked Questions
What are the pricing costs at The Launderette?
The Launderette charges £6 for a small washer cycle and £8 for a large washer cycle. Tumble dryers cost between £1 and £20 depending on drying time required, with dryers accepting £1 coins and 20p pieces. Soap powder is available separately and is not included in the wash price.
What payment methods does The Launderette accept?
The Launderette is coin-operated and accepts cash only—no card payments are available. There is no change machine on-site, so customers should bring a mix of old and new pound coins and 20p pieces to ensure they can operate the machines. Customers are advised to bring exact change or sufficient coins for their wash and dry cycles.
What facilities and amenities are available at The Launderette?
The Launderette offers a spacious, spotlessly clean facility with 8 washing machines (small and large capacity), 6 tumble dryers, and folding tables for drying and sorting clothes. The launderette is wheelchair accessible with accessible parking and free parking available nearby. WiFi, toilets, and vending machines are not available on-site.
How long does a full wash and dry cycle take at The Launderette?
Customers typically report that a complete wash and dry cycle takes approximately 1.5 hours from start to finish. Actual time may vary depending on the size of the load and the drying time selected on the tumble dryers.
What should I know before visiting The Launderette?
The Launderette operates seven days a week with extended hours (Monday–Friday 9am–8pm, Saturday 8am–8pm, Sunday 9:30am–8pm). There is no staff presence on-site and no contact phone number available, so customers should be self-sufficient during their visit. Customers are advised to arrive with sufficient coins in the correct denominations, as there is no change machine or card payment option.
What do customers say about The Launderette?
Customer feedback is mixed overall. Many customers praise The Launderette's spotless cleanliness, friendly and helpful staff, reliable modern machines, and excellent value for money—particularly the low-cost drying at £1 per cycle. However, some customers have reported frustration with machine malfunctions resulting in lost money, the absence of on-site staff to assist, and the inconvenience of the coin-only payment system with no change machine available.
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