Swiss Wash, Newcastle upon Tyne
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Cash Only - Coin Operated
This launderette operates with coins only. Cash only; cards not accepted. Customers advised to bring cash.
Services Offered
Professional laundry services available at this location.
Features & Amenities
This launderette offers the following facilities and amenities to make your laundry experience convenient and comfortable.
Location
Opening Hours
- Friday: 9:30am-5pm
- Saturday: 9:30am-5pm
- Sunday: Closed
- Monday: 9:30am-5pm
- Tuesday: 9:30am-5pm
- Wednesday: 9:30am-5pm
- Thursday: 9:30am-5pm
Swiss Wash is a self-service launderette offering comprehensive wash, dry, and fold services for household and large item laundry needs. The launderette features coin-operated machines with tumble dryers and on-site staff assistance available during extended weekday and weekend hours (9:30am-5pm Monday to Saturday). While some customers praise the friendly owner, helpful service, and fair pricing with convenient same-day turnaround, others report concerns about pricing inconsistency, equipment age, and variable service quality. The facility offers both self-service options and staffed counter service, with customers able to drop off clothes for full service washing and folding. Located conveniently for local shoppers with parking available nearby, Swiss Wash caters to tourists and residents needing reliable laundry solutions, though experiences vary significantly between visits.
Swiss Wash Customer Reviews
What Customers Love About This Launderette
Staff go above and beyond: folding, assistance, and warm hospitality
Same-day service with professional presentation (clean, folded, ready)
Helpful owner assistance with machine operation for first-time users
Consistent quality for specialist items (duvets, blankets) over years
Good facility amenities including ample parking and nearby shops
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Frequently Asked Questions
What payment methods does Swiss Wash accept?
Swiss Wash accepts cash only and does not accept card payments. Customers are advised to bring sufficient cash before visiting the launderette, as there are no card payment facilities available on site.
Does Swiss Wash offer a service wash (drop-off laundry) option?
Yes, Swiss Wash offers a service wash option where customers can drop off their laundry for washing, drying, and folding. Staff assist with loading machines and typically provide same-day service. Dry cleaning services are also available, with prices for standard coats ranging from £15–£20, though customers should enquire for exact pricing on specific items.
What are Swiss Wash's opening hours?
Swiss Wash is open Monday to Saturday from 9:30 am to 5:00 pm. The launderette is closed on Sundays. Customers are advised to plan their visits within these hours.
What facilities and amenities are available at Swiss Wash?
Swiss Wash provides ample on-site parking, folding tables, tumble dryers (including large-capacity options), and is located near local shops where customers can spend time during washing cycles. The launderette is staffed during opening hours and welcomes tourists. However, reviews note that some machines are older models, which may affect drying times.
What do customers say about the quality and pricing at Swiss Wash?
Customer feedback on Swiss Wash is mixed. Many customers praise the friendly, helpful staff who often go above and beyond by folding clothes and assisting with machines, and report quick, professional service. However, some customers report concerns about pricing transparency and value, with complaints about higher-than-expected costs for service washes. A minority of reviews mention concerns about cleaning quality, including faint stains or chemical odours on clothes after washing. Customers should enquire about pricing in advance to avoid surprises.
Does Swiss Wash handle large items like blankets and duvets?
Yes, Swiss Wash offers specialised cleaning services for large items including blankets and duvets. Customers with large items are advised to contact the launderette directly to discuss specific requirements and pricing, as these services may differ from standard laundry pricing.
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