Launderette, London
Washing Machines & Dryers New Machine counts and live availability are reported by visitors and community members. Availability updates expire after 1 hour.
Been to this launderette? Help others plan their visit by sharing what machines are here.
Community Notes Details in the Community Notes are provided by visitors and community members. These may be incomplete or out of date.
Cash Only - Coin Operated
This launderette operates with coins only. Coin-operated only. No change machine available; customers report difficulty obtaining change. Multiple reports of coin machines malfunctioning, retaining coins, and timing out, resulting in lost money with no refund process.
Services Offered
Professional laundry services available at this location.
Features & Amenities
This launderette offers the following facilities and amenities to make your laundry experience convenient and comfortable.
Location
Hours not available
This self-service launderette has been part of the local community for over 25 years, offering coin-operated washing machines and tumble dryers for customers to clean their laundry independently. The facility provides detergent for purchase and operates on a self-service basis. However, reviews consistently highlight significant operational issues, including unreliable coin payment systems that frequently malfunction and retain customer money, malfunctioning machines with inconsistent water temperature control, and a lack of customer support with no refund process or contact number available. The launderette also faces criticism for poor opening hour enforcement and early closures, combined with inconsistent cleanliness. Despite its long-standing presence in the community, potential customers should be aware of the persistent maintenance and payment system problems before using this launderette.
Launderette Customer Reviews
What Customers Love About This Launderette
Local, community-embedded presence with 25+ years history
Peaceful atmosphere suitable for personal time management
Washing machines function and deliver results when operational
Nice staff member runs the place and engages with regulars
Discover more launderettes in London
Within 5 miles of W12 9BL
Frequently Asked Questions
What payment methods does the launderette accept?
The launderette operates on a coin-payment system only; card payments are not available. Customers should bring coins in advance, as no change machine is available on site. Multiple customers have reported issues with the coin payment system malfunctioning, including coins being retained without initiating wash cycles, so it is advisable to verify transactions carefully.
What are the washing and drying prices?
Small loads cost £4.50 and large loads cost £5.50 for washing cycles. Tumble dryer time is charged at 50p per 5 minutes. Detergent powder is available as an optional purchase for 50p per wash. Customers have noted that dryer costs can accumulate quickly for full loads.
What should I know about water temperature and wash quality?
Several customers have reported that wash cycles deliver cold water even when a hot cycle is selected, which may limit effectiveness for certain items such as bedding or delicate sterilisation. When operational, the washing machines themselves have been described as functional, though this concern about water temperature appears frequently in customer feedback and suggests a potential systemic issue.
When does the launderette close, and what is the last wash time?
The launderette's advertised closing time is 22:00, with a last wash time of 21:00. However, customers have reported that staff may close earlier than advertised hours in practice, and the last wash time is not always enforced consistently. It is recommended to arrive well before closing to ensure a full wash cycle can be completed.
Is there staff on site, and what facilities are available?
The launderette operates as a self-service facility with no staff present during operating hours. There is no change machine, vending machine, or Wi-Fi available on site. Customers should bring all necessary coins and plan accordingly, as assistance is not available during operation.
What do customers say about their experience at the launderette?
Reviews are mixed, with particular concerns raised about payment system malfunctions, cold water despite selecting hot cycles, and inconsistent closing times. However, the launderette is valued by some for its peaceful atmosphere, long-standing community presence of over 25 years, and functional washing machines when operating normally. Customers are advised to bring sufficient coins and verify their payment has registered before beginning a wash.
Launderette Owner? Claim & Optimise Your FREE Listing Today!
Are you the owner of this launderette? Claim your free listing to update your details, add opening hours, photos, and special offers. Boost your visibility and attract more local customers searching for laundry services in your area.