New Swan Laundry, Southampton
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Cash Only - Coin Operated
This launderette operates with coins only. Change machine available on-site.
Services Offered
Professional laundry services available at this location.
Features & Amenities
This launderette offers the following facilities and amenities to make your laundry experience convenient and comfortable.
Location
Opening Hours
- Wednesday: 9am-7pm
- Thursday: 9am-7pm
- Friday: 9am-7pm
- Saturday: 9am-7pm
- Sunday: 9am-7pm
- Monday: 9am-7pm
- Tuesday: 9am-7pm
New Swan Laundry is a full-service launderette offering both self-service and staffed wash, dry, and fold options, located conveniently with wheelchair accessible facilities and open seven days a week. The business provides coin-operated self-service washing and drying machines alongside professional service wash options, with detergent available on-site and reasonable pricing starting from under £20 for family-sized loads. While many customers praise the launderette for its friendly, helpful staff, clean machines, and efficient service with fresh-smelling results, some recent reviews indicate concerns about pricing inconsistencies, service quality variations, and occasional staffing attitude issues. The facility features a pleasant waiting area, multiple machine sizes, and accepts cash with change available, making it accessible for casual customers and regular users alike. Despite some negative feedback regarding recent management changes, the launderette maintains a loyal customer base who appreciate its convenient location, reliable service options, and staff willingness to assist with machine operation and special requests.
New Swan Laundry Customer Reviews
What Customers Love About This Launderette
Staff go above and beyond with personal touches—greeting regulars by name and offering practical help
Exceptional value compared to competitors—approximately half the price of alternative laundries
Welcoming atmosphere with genuine friendliness and flexibility on service additions
Well-maintained machines and clean facilities that deliver fresh-smelling results
Flexible service model offering both self-serve and full wash-dry-fold options at reasonable rates
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Frequently Asked Questions
What are the washing machine sizes and prices at New Swan Laundry?
New Swan Laundry offers self-service washing machines in two sizes: 6kg machines at £6 and 8kg machines at £8. Wash cycles typically take approximately 25–30 minutes. Detergent pods are available on-site for £1 per 3 pods if customers do not bring their own.
How much does it cost to dry clothes, and how long does drying take?
Tumble drying at New Swan Laundry costs £1 for 8–10 minutes of drying time. Drying duration varies depending on load size and fabric type, though customers have reported completing a full wash and dry cycle within approximately one hour. For optimal drying efficiency, customers should ensure lint trays are clean.
What payment methods does New Swan Laundry accept?
New Swan Laundry operates on a cash-only basis for machine operation, with coin-operated machines throughout the facility. Staff can provide change for notes, so customers do not need to bring exact coins. The launderette does not accept card payments at machines.
Does New Swan Laundry offer service wash options?
Yes, New Swan Laundry provides a full service wash option with pricing ranging from £21 to £46 depending on load size. This full-service option includes washing, drying, and folding. Customers can also use self-service machines or opt for wash-dry-fold assistance from staff on an à la carte basis.
What facilities and amenities are available at New Swan Laundry?
New Swan Laundry is wheelchair accessible and features a seating area for waiting customers. Detergent is available for purchase on-site, and vending facilities are provided. The launderette opens at 9am and closes at 7pm, operating seven days a week, making it accessible for most schedules.
What do customers say about New Swan Laundry?
Customer feedback for New Swan Laundry is mixed. Positive reviews frequently praise the friendly and helpful staff, competitive pricing compared to competitors, well-maintained machines, and fresh-smelling results. However, some customers have raised concerns about pricing clarity, inconsistent staff conduct, and occasional hygiene issues. Experiences appear to vary, so visiting at different times or consulting recent reviews may help set expectations.
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