264 St John Street Launderette & Dry Cleaning launderette photo
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264 St John Street Launderette & Dry Cleaning

264 St John St, London, EC1V 4PE4.8(219 reviews)

Opening Hours

Monday
8am-6:30pm
Tuesday
8am-6:30pm
Wednesday
8am-6:30pm
Thursday
8am-6:30pm
Friday
Closed
Saturday
9am-6pm
Sunday
9am-5pm

Washing Machines & Dryers

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Pricing

Service wash (drop-off)Wash, dry, fold and return in bag service
from 8.00 per bag

Payment

Coin

Coin-operated machines; staff will change notes. Card payment not explicitly mentioned in reviews or website details.

Services and Amenities

  • Coin Operated
  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Alterations Repairs
  • Bedding Cleaning
  • Blanket Cleaning
  • Curtain Cleaning
  • Dry Cleaning
  • Duvet Cleaning
  • Ironing
  • Pillow Cleaning
  • Sleeping Bag Cleaning
  • Specialist Cleaning
  • Stain Removal
  • Tailoring
  • Wash Dry Fold
  • 7 Days A Week Operation
  • Accessible To Tourists
  • Cash Accepted
  • Change Available On Site
  • Commercial And Domestic Service
  • Convenient Location
  • Detergent Available
  • Extended Hours
  • Free Waiting Area
  • Multiple Machine Sizes
  • Multiple Wash Programs
  • On Site Staff
  • Seating Area
  • Staffed Service
  • Tumble Dryers

Customer Reviews

4.8
219 Google reviews

The launderette receives strongly polarized feedback. Most customers praise exceptional staff warmth, reliable quality, and efficient service, particularly from owner John and attendant Rita. However, a smaller but vocal group reports negative experiences with impatient, dismissive, or rude staff who pressure customers to leave early, creating tension around service quality and customer respect.

Based on automated analysis of customer reviews

Quality ResultsStrong positive signal
10 mentions
Facility CleanlinessStrong positive signal
5 mentions
Speed EfficiencyStrong positive signal
8 mentions
Staff ServiceStrong positive signal
18 mentions
Machines EquipmentMostly positive
6 mentions
PricingMostly positive
7 mentions
Payment OptionsMostly positive
4 mentions
Convenience AmenitiesCommon concern
3 mentions

Not enough driers, not much seating, no wifi.

Common positives
  • Owner John and staff create memorable, warm hospitality experiences that exceed laundry service expectations
  • Meticulous attention to detail in folding, matching socks, and careful handling of delicate items
  • Staff provide helpful guidance on machine settings, coin management, and cost estimates upfront
  • Wash and fold service delivers same-day turnaround with professional presentation
  • Service combines self-service affordability with optional full-service convenience at reasonable rates
Watch-outs
  • Requires coins or paper money exchange; no card payment mentioned
  • Staff rush customers before closing time despite stated hours
  • Insufficient dryer availability can extend service times
  • Limited number of dryers creates bottlenecks
  • Some customers perceive pricing as expensive relative to facilities

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

264 St John Street Launderette & Dry Cleaning

St. John's Street Launderette & Dry Cleaning is a family-run launderette located in the heart of London's Clerkenwell, offering comprehensive laundry and dry cleaning services to both domestic and commercial customers for over twenty years. The launderette features self-service coin-operated machines alongside professional service washes, where customers can drop off laundry for expert washing, drying, and folding at affordable rates. Services extend beyond everyday laundry to include specialist cleaning for curtains, bed linen, duvets, quilts, pillows, and cushions, plus expert dry cleaning with expertise in ball gowns, evening wear, theatrical costumes, and delicate fabrics. With advanced facilities enabling flame retardant, water-proofing, texture restoration, and stain guard treatments, this launderette serves thousands of loyal customers and local businesses. Operating seven days a week with extended hours and staffed assistance, St. John's Street Launderette provides convenient, friendly, and professional laundry solutions in central London.

Questions people ask

What payment methods does 264 St John Street Launderette accept?
The launderette operates primarily on a coin-based system for self-service machines. Customers can pay with coins directly, or staff at the counter will exchange paper notes for coins at no charge, making it easy to get the right denominations. Card payment is not currently available at this location.
How long does the wash and fold service take, and how much does it cost?
The wash and fold service typically costs from £8 and offers same-day turnaround, with laundry washed, dried, and neatly folded within hours. Many customers report receiving completed service within 8 hours of drop-off. For an exact quote based on load size, customers are advised to speak with staff at the counter, who provide transparent cost estimates upfront.
What are the opening hours, and can I use the launderette right up until closing time?
264 St John Street Launderette opens Monday–Thursday 18:30, Saturday 18:00, and Sunday 17:00 (closed Fridays). Customers should note that staff may encourage visitors to complete their laundry before the stated closing time, so arriving with adequate time is recommended to avoid being rushed.
What services does the launderette offer beyond self-service washing?
In addition to self-service washing and drying, 264 St John Street Launderette offers a full range of specialist services including service wash (drop-off and collection), dry cleaning, shirt service, theatre costume cleaning, curtain cleaning, and linen cleaning. A staffed counter is available to discuss requirements and provide cost estimates for any of these services.
What do customers say about the quality of cleaning and staff service?
The launderette receives excellent ratings for cleaning quality (4.7/5) and has earned praise for meticulous attention to detail, such as matching socks and careful handling of delicate items. Staff members, particularly owner John and attendant Rita, are frequently commended for warm, friendly service and personal attention. However, customers should be aware that experiences vary; some have reported impatient or dismissive behaviour from certain staff members, suggesting service consistency can differ depending on who is working.
Are there facilities like seating, WiFi, or plenty of drying machines?
The launderette is a functional, clean space focused on efficient laundry service. It does not offer WiFi or extensive seating areas for waiting customers. Some visitors have noted that drier availability can be limited during busy periods, which may extend drying times. For longer wash-and-fold services, customers can arrange to collect their laundry at a later time rather than waiting on-site.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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