Dots Laundry
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Dots Laundry

102 Oxford Rd, Reading, RG1 7LL4.2(110 reviews)

Opening Hours

Monday
8am-7pm
Tuesday
8am-7pm
Wednesday
8am-7pm
Thursday
8am-7pm
Friday
8am-7pm
Saturday
8am-7pm
Sunday
Closed

Washing Machines & Dryers

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Pricing

Other prices

Wash dry fold - Small bagSmall bag under 2kg
£8 per wash
Wash dry fold - Medium bagMedium bag under 6kg
£9.50 per wash
Wash dry fold - Large bagLarge bag under 10kg, extra 1.20 per kg over
£12 per wash
Duvet cleaning - Single
£10 per item
Duvet cleaning - Double
£11 per item
Duvet cleaning - King size
£13 per item
Dry cleaning - Suit 2 piece
£10 per item
Dry cleaning - Blouse
£4.50 per item
Dry cleaning - Shirt
£3 per item
Dry cleaning - Trousers
£5 per item
Dry cleaning - Blazer/suit jacket
£6.50 per item
Dry cleaning - Dress plain short
£9 per item
Dry cleaning - Dress plain long
£14.40 per item
Dry cleaning - Tie
£2 per item

More price items may be available on the launderette website or in store.

Payment

Coin
Card

Cash strongly recommended; one customer noted 'Remember to bring cash'. Card payments accepted but cash appears to be primary method.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Alterations Repairs
  • Bedding Cleaning
  • Collection Delivery
  • Curtain Cleaning
  • Dry Cleaning
  • Duvet Cleaning
  • Ironing
  • Large Item Washing
  • Pick Up Drop Off
  • Shoe Repairs
  • Stain Removal
  • Wash Dry Fold
  • Wash Iron
  • 7 Days A Week Operation
  • Cash Accepted
  • Change Machine
  • Extended Hours
  • Folding Tables
  • Multiple Machine Sizes
  • Seating Area
  • Staffed Service
  • Tumble Dryers
  • Wheelchair Accessible

Customer Reviews

4.2
110 Google reviews

Dots Laundry operates with a polarised customer base. Loyal, long-term customers praise the caring staff, reliable service quality, and good value, particularly for specialist items. However, a significant subset reports serious issues including garment damage, loss of items, poor compensation practices, and inconsistent cleaning results, suggesting operational and quality control failures that undermine confidence.

Based on automated analysis of customer reviews

Staff ServiceMostly positive
15 mentions
Speed EfficiencyMostly positive
7 mentions
PricingMostly positive
8 mentions
Machines EquipmentMostly positive
4 mentions
Convenience AmenitiesMixed feedback
4 mentions
Quality ResultsMixed feedback
11 mentions
Payment OptionsCommon concern
2 mentions

Remember to bring cash.

Common positives
  • Staff go above and beyond, offering genuine care and extra assistance to customers
  • Consistent, high-quality service across washing, drying, ironing, and specialist cleaning
  • Competitive pricing on large items like duvets and bulk laundry services
  • Efficient turnaround times with friendly, welcoming atmosphere for first-time visitors
Watch-outs
  • Cash payment required despite modern expectations for card payment
  • Delayed or incorrect delivery collections
  • Some loads not properly completed within agreed timeframes
  • Items returned damp or partially unwashed despite payment
  • Chemical odours left on garments

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Dots Laundry

Dot's Laundry is a professional launderette offering comprehensive wash, dry, and laundry services to the local community. This coin-operated facility specializes in self-service laundry alongside full-service offerings including dry cleaning, ironing, alterations, and shoe repairs. The launderette features well-maintained machines available in multiple sizes, with convenient coin and card payment options, making it accessible for customers seeking quick turnaround service. Operating seven days a week from 8am-7pm, this wheelchair-accessible establishment combines affordable pricing with professional expertise, maintaining modern equipment and staying current with the latest laundry technologies. Known for friendly staff and efficient service, customers consistently praise the quality workmanship and convenient location for families and individuals alike.

Questions people ask

What payment methods does Dots Laundry accept?
Dots Laundry accepts both cash and card payments. However, cash is strongly recommended as the primary payment method, with customers advised to bring cash when visiting. While card payments are accepted, cash remains the preferred option for all transactions.
How much does it cost to use the self-service washing machines?
Dots Laundry charges £8.00 for small bags under 2kg, £9.50 for medium bags under 6kg, and £12.00 for large bags under 10kg. For loads exceeding 10kg, an additional £1.20 per kg applies. The launderette offers large washers with capacities of 6kg and 10kg to accommodate different laundry sizes.
Does Dots Laundry offer a service wash, and what are the prices?
Yes, Dots Laundry provides a comprehensive service wash with wash, dry, and fold for individual items including shirts (£3.00), trousers (£5.00), blouses (£4.50), suits (£10.00), and dresses ranging from £9.00 to £14.40 depending on style and length. The launderette also offers ironing services and bulk wash-iron packages starting at £12.00 for a small 3kg bag, making it convenient for customers who prefer drop-off and collection.
Can Dots Laundry clean duvets, and what are the costs?
Dots Laundry specialises in duvet cleaning at competitive prices: single duvets cost £10.00, double duvets £11.00, and king-size duvets £13.00. Customers consistently praise the value offered on these specialist services, with one reviewer noting the competitive pricing compared to nearby alternatives.
Is Dots Laundry wheelchair accessible, and what parking is available?
Dots Laundry is wheelchair accessible, making it convenient for customers with mobility needs. However, parking near the premises is limited, and the launderette is located at the back of Main Street, so customers are advised to plan accordingly when visiting.
What are customers saying about Dots Laundry's service quality?
Dots Laundry receives mixed reviews with an average rating of 4.2 out of 5 from 110 reviews. Loyal customers praise the friendly and helpful staff, quick turnaround times, and excellent value on specialist services. However, some customers have reported concerns including occasional damage to garments, inconsistent cleaning results, and loss of items. Prospective customers should note that experiences vary, and the launderette recommends discussing any concerns directly with staff.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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