Ferry Laundry Services Ltd

Services and Amenities

About this launderette

Ferry Laundry Services is a family-run launderette established in 2004, conveniently located in Briton Ferry on the outskirts of Neath. This professional launderette offers both self-service and full-service washing and drying facilities to domestic and commercial customers, with on-site professional ironing services available. The business specializes in personal laundry, bed and table linens, duvets, sleeping bags, and soft furnishings including curtains and loose covers, with each domestic customer allocated a dedicated staff member for personalized service. As dry cleaning agents, they provide a 3-day turnaround service, ensuring quality care for all items. With fully trained staff available Monday to Friday from 8:30am to 4:00pm, Ferry Laundry Services combines convenience, professionalism, and reliability to meet the diverse laundry needs of busy households and commercial operations.

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Questions people ask

How quickly can I get my washing done at Ferry Laundry Services?

Ferry Laundry Services offers same-day service wash with rapid turnaround times. Customers regularly drop off washing at 8:30am and collect it by 3pm the same day. The launderette's staffed counter service operates Monday–Friday from 8:30am–4:00pm, making it convenient for those needing fast results.

What payment methods does Ferry Laundry Services accept?

Ferry Laundry Services accepts card payments at the counter. However, customers should note that VAT may be charged on top of service wash prices, and final charges can vary depending on the service type selected. It is advisable to confirm the total price with staff before dropping off items to avoid unexpected surcharges at checkout.

Can Ferry Laundry Services wash large items like duvets or sleeping bags?

Yes, Ferry Laundry Services offers specialist washing for duvets, mattress toppers, and sleeping bags alongside its standard laundry services. The launderette has self-service washing machines available for customers who prefer to handle these items themselves, as well as professional service options for full care.

What do customers say about the standard of service at Ferry Laundry Services?

Ferry Laundry Services receives consistently high praise across 61 customer reviews (average rating 4.77/5). Customers particularly highlight the friendly and helpful staff, fast turnaround times, and exceptionally clean premises. Staff are noted for going above and beyond, including offering unpaid stain removal advice and personalised service recommendations.

Is parking available at Ferry Laundry Services?

Yes, Ferry Laundry Services has free parking available on site, making it convenient for customers dropping off and collecting laundry. The launderette is also well lit, providing a safe and welcoming environment for all visitors.

What should I know about pricing at Ferry Laundry Services?

Ferry Laundry Services charges £3.00 for service wash and £7.00 for drying services. However, customers should be aware that pricing varies by service type and VAT may be applied, which can result in higher final charges than initially quoted. Some customers have reported price increases or unexpected surcharges, so it is recommended to ask staff for a clear breakdown of costs before confirming an order.