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Payment
Card
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Services and Amenities
- Card Payment
- Alterations Repairs
- Carpet Cleaning
- Clothing Repairs
- Dry Cleaning
- Stain Removal
- Suit Cleaning
- Wash Dry Fold
- On Site Staff
- Staffed Service
Customer Reviews
3.2
This launderette generates deeply polarised feedback. While some customers praise affordable pricing, excellent cleaning results, and helpful staff assistance, numerous complaints centre on aggressive pricing practices, staff rudeness, poor personal hygiene, and garment damage from inappropriate handling. The business appears inconsistent in service quality and professionalism.
Based on automated analysis of customer reviews
What customers talked about
Quality ResultsMixed feedback
7 mentionsSpeed EfficiencyCommon concern
3 mentions“Not leaving the dryer machine until the last minute but taking a lot of money”
PricingCommon concern
7 mentions“He kept changing the prices of the services and I ended up overpaying £12”
Staff ServiceCommon concern
8 mentions“Very rude and inappropriate worker...quite rude treatment. Not pleasant experience”
Facility CleanlinessCommon concern
5 mentions“The smell of the laundry was also bad, did not smell fresh! His nails and hands were so dirty”
Common positives
- Staff provide helpful guidance on machine usage and stain removal advice
- Excellent cleaning results for difficult items (sheets, delicate fabrics)
- Strong value for money on standard washing services
- Additional services like professional sewing available
- Clothes come out smelling fresh and looking clean
Watch-outs
- Prices changed mid-transaction without notice
- Extra charges for drying services (both air and machine dry)
- Unclear pricing structure leading to overpayment
- Delays in completing drying despite payment
- Staff reluctant to finish dryers until last minute
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette
LaunderAct is a launderette offering a range of cleaning and alteration services including dry cleaning, wash and fold, suit cleaning, and stain removal. The business provides staffed counter service with on-site staff assistance and accepts card payments. Customer experiences vary significantly, with some praising the hardworking, helpful staff who provide professional results and affordable pricing, while others report serious concerns about staff hygiene standards, inconsistent pricing practices, and damage to clothing including bespoke garments. The launderette also offers additional services such as professional sewing and stain removal advice. With an average rating of 3.2/5 from 14 reviews, potential customers should be aware of the highly polarized feedback regarding staff conduct and service quality.
Questions people ask
- What are the prices for washing and drying at LaunderAct?
- LaunderAct charges £6 for washing services and £8 for drying. A service wash (wash, dry, and fold) is available for £12. Customers should confirm the final price before payment, as some reviewers have reported pricing inconsistencies. Card payment is accepted.
- Does LaunderAct offer dry cleaning for suits and delicate items?
- Yes, LaunderAct provides dry cleaning and suit cleaning services alongside stain removal. The launderette also offers clothing repairs and alterations. Customers with high-value or delicate garments should discuss handling instructions with staff beforehand to ensure appropriate care.
- What payment methods does LaunderAct accept?
- LaunderAct accepts card payments. The launderette is a staffed service with on-site staff available to assist customers during their visit.
- Can LaunderAct help remove stains from my clothes?
- LaunderAct offers a stain removal service and staff can provide guidance on stain treatment. Some customers report excellent results, particularly on difficult stains. However, customers should note that stain removal is not always guaranteed, and persistent stains may require professional treatment or additional charges.
- What should I know before using LaunderAct's dry cleaning service?
- LaunderAct provides professional dry cleaning and specialises in suit cleaning and stain removal. Customers report mixed experiences: some praise the excellent results on delicate fabrics and professional service, whilst others have reported damage to garments during the dry cleaning process, including high-heat damage to bespoke items. It is recommended to discuss specific care requirements with staff before submitting valuable garments.
- Are there any additional services available at LaunderAct besides washing?
- In addition to standard washing and drying, LaunderAct offers dry cleaning, suit cleaning, stain removal, carpet cleaning, and clothing repair and alteration services. Staff are available on-site and can provide guidance on machine usage and service options.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Details checked from public sources
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