

Opening Hours
- Monday
- 8:30am-6:30pm
- Tuesday
- 8:30am-6:30pm
- Wednesday
- 8:30am-6:30pm
- Thursday
- Closed
- Friday
- 8:30am-6:30pm
- Saturday
- 8:30am-6:30pm
- Sunday
- 10am-5:30pm
Washing Machines & Dryers
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Pricing
Payment
Coin-operated machines accepting £2, £1, 50p and 20p coins. No card payment mentioned in website or reviews.
Services and Amenities
- Service Wash
- Self Service
- Card Payment
- Coin Operated
- Bedding Cleaning
- Blanket Cleaning
- Collection Delivery
- Dry Cleaning
- Duvet Cleaning
- Ironing
- Large Item Washing
- Pet Bedding Washing
- Pillow Cleaning
- Sleeping Bag Cleaning
- Sports Kit Cleaning
- Stain Removal
- Suit Cleaning
- Wash Dry
- Wash Dry Fold
- Accessible Parking
- Cash Accepted
- Change Machine
- Clean Machines
- Convenient Location
- Detergent Available
- Extended Hours
- Fabric Conditioner Available
- Family Run Business
- Free Parking
- High Speed Spin
- Large Capacity Dryers
- Large Capacity Washers
- Modern Equipment
- Multiple Machine Sizes
- Multiple Payment Options
- On Site Staff
- Parking Available
- Parking On Site
- Staffed Service
- Tumble Dryers
- Wheelchair Accessible
Customer Reviews
The launderette receives strong overall praise for its modern facilities, helpful staff, and reliable equipment, with customers particularly appreciating the personal attention and accommodating service. However, significant concerns centre on inconsistent washing quality, rigid operational policies, and occasional staff interpersonal conflicts that undermine the experience for affected customers.
Based on automated analysis of customer reviews
What customers talked about
“Very helpful nice staff, just very expensive & machines leave your clothes very very wet!”
“bring cash!! don't be silly like me!!...always have change for machines”
- Staff go above and beyond—moving laundry between machines, lending money to customers, providing free detergent
- Effective dryers that work quickly and reliably
- Very clean, modern, well-maintained facility with good parking
- Diverse machine sizes and additional services like dry cleaning and alterations
- Welcoming, patient approach to first-time users and exchange students
- Cash preferred; card acceptance unclear or limited
- Strict closing time cutoffs for dryer use (1 hour before closing)
- Long waits for large machines during peak times
- Service wash and dry split across different days caused clothes to smell of damp
- Clothes returned dirty or with soap residue after washing
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette

Laundromat is a well-established, family-run launderette business offering comprehensive domestic and commercial laundry services across two convenient Norwich locations. As proud members of The National Association of the Launderette Industry, they provide a full range of services including self-service washing and drying, professional service washes, dry cleaning through their partnership with Alysham Dry Cleaners, ironing, and specialist cleaning for bedding, duvets, formal wear, sports kit, and other delicate items. The modern, clean facilities feature multiple machine sizes with large capacity washers and efficient dryers, coin-operated equipment, and professional staff assistance available during extended weekday and weekend hours. With accessible parking, wheelchair access, and convenient locations near Anglia Square and major bus routes, Laundromat caters to local residents, businesses, and visitors. They offer competitive pricing, free no-obligation quotes, and same-day turnaround options for customers seeking reliable, high-quality laundry solutions.
Questions people ask
- What payment methods does the launderette accept?
- The launderette is coin-operated and accepts £2, £1, 50p and 20p coins. Customers should bring cash and coins, as card payment is not available on the self-service machines. Staff are on hand during Monday to Saturday mornings to assist with queries about payment.
- What are the washing machine sizes and prices?
- The launderette offers 20lb (9kg) washing machines at £6.80 and 30lb (13–14kg) machines at £9.00. An extra-large 50lb duvet machine is also available for larger items like bedding and duvets. Customers can choose the machine size that best suits their load requirements.
- What time is the last time I can use the dryers?
- The launderette closes at 7:00 PM, and the last dry time is 6:15 PM (one hour before closing). Customers must complete their drying by the closing time, so it is recommended to plan accordingly if using the dryers. This strict policy ensures the launderette can close on schedule.
- Does the launderette offer a full service wash and dry?
- Yes, Laundromat offers a full service wash and dry for approximately £40–50 per month. Same-day full service wash is available, and customers can also drop off items for service wash with same-day or next-day options. Dry cleaning is available through Alysham Dry Cleaners with Tuesday and Friday collection and delivery schedules.
- Is there parking available, and is the launderette wheelchair accessible?
- The launderette has free off-road parking available with a couple of spaces outside, plus it is a short walk from Anglia Square and bus routes. The facility is fully wheelchair accessible. Seating and magazines are provided for customers to use while waiting.
- What do customers say about the facility and staff?
- Laundromat has a strong 4.67-star rating from 174 reviews. Customers praise the modern, clean equipment, helpful and friendly staff, effective dryers, and convenient parking and hours. Some customers have reported concerns about washing quality consistency and strict operational policies, though the business is known for staff going above and beyond to help customers when possible.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Details checked from public sources
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