What payment methods does Laundry Kafe accept?

Laundry Kafe accepts card and contactless payments. Unlike some competitors in the area, the launderette does not require cash, making it convenient for customers who prefer card-based transactions.

What amenities are available while waiting for laundry?

Laundry Kafe offers a café upstairs with specialist coffee service, over 100 varieties of tea, and a food menu. The launderette also provides free WiFi, comfortable seating, device charging points, and toilets. Well-behaved dogs are welcome on the premises, and friendly Scotties are often present to pet.

How much does a service wash cost?

Service wash at Laundry Kafe costs £19.00 per load, and detergent is included in this price. Some customer reviews mention variation in pricing (£23 per load reported), so it is recommended to confirm the current rate directly with the launderette to ensure clarity on charges.

What services does Laundry Kafe offer beyond self-service washing?

In addition to self-service washing and drying, Laundry Kafe provides service wash, wash-dry-fold, same-day service, and collection and delivery (available for an additional fee). The launderette also offers overnight service wash and express wash-dry options for tourists by arrangement.

How long does a service wash typically take?

Service wash at Laundry Kafe typically takes 2–3 hours. Customers report that staff are flexible with pickup times and communicate turnaround estimates clearly, though occasional delays may occur depending on workload.

What kind of washing machines does Laundry Kafe use?

Laundry Kafe is equipped with large-capacity Samsung washing machines that can accommodate substantial loads (for example, fitting approximately 2 large Sainsbury bags of washing per cycle). These machines allow customers to wash bigger items efficiently during self-service or service wash options.

Source checked

Laundry Kafe

Name: Laundry Kafe
Address: 55 Clerk St, Edinburgh, Scotland, EH8 9JQ, GB
Telephone: +44 131 667 7480
Price range: {"service":"wash dry fold","price":"19.00","price_min":19,"price_max":19,"unit":"per load","details":"Includes complimentary detergent and fabric softener"}
Rating: 4.7

55 Clerk St, Edinburgh, EH8 9JQ4.7(674 reviews)

Directions Call

Opening Hours

Monday: 9am-7pm
Tuesday: 9am-7pm
Wednesday: 9am-7pm
Thursday: 9am-7pm
Friday: 9am-7pm
Saturday: 10am-7pm
Sunday: 10am-6pm

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Pricing

Other prices

Wash dry foldIncludes complimentary detergent and fabric softener

£19 per load

Payment

Card

Contactless

Credit cards accepted. One review mentions Ace Launderette across the street is cash only, distinguishing Laundry Kafe as card-friendly.

Services and Amenities

Service Wash
Card Payment
Express Service
Hotel Delivery
Pick And Delivery Service
Wash Dry Fold
7 Days A Week Operation
Accessible To Tourists
Charging Points
Coffee
Convenient Location
Free Detergent Included
Free Wifi
Large Capacity Washers
On Site Staff
Seating Area
Staffed Service
Tumble Dryers
Wifi

Customer Reviews

4.7

674 Google reviews

Laundry Kafe delivers a genuinely appealing service model—blending full-service laundry with a welcoming café, strong value for travelers, and professional staff. However, the experience is severely undermined by the owner's pattern of racist, mocking, and condescending behavior toward customers who are not local or from the UK, which creates a hostile atmosphere and directly contradicts otherwise positive testimonials.

Based on automated analysis of customer reviews

What customers talked about

Convenience AmenitiesStrong positive signal

14 mentions

Facility CleanlinessStrong positive signal

9 mentions

Machines EquipmentMostly positive

8 mentions

Speed EfficiencyMostly positive

7 mentions

Staff ServiceMostly positive

18 mentions

Payment OptionsMostly positive

5 mentions

PricingMixed feedback

12 mentions

“£19 per load, exponentially cheaper than hotels, but expensive vs. self-service options”

Quality ResultsMixed feedback

8 mentions

“Clothes come out clean and dry; but color bleeding when mixed loads washed together; dryer damage”

Common positives

Hassle-free drop-off/pick-up with professional turnaround, freeing time to explore the city
Attractive, comfortable café space with WiFi, drinks, and seating—transforms laundry wait into respite
Significantly cheaper than hotel laundry services and competitive with self-service alternatives
Staff professionalism and individual attention (particularly manager 'Finlay')
Large-capacity machines accommodate big loads; included detergent and softener add value

Watch-outs

Owner behavior is inconsistent—some customers report offensive comments about accents, nationality, politics, and personal appearance, while others have positive interactions with him
Pricing lacks transparency with prices varying between £19-£23 per load, and prices charged to different customers for identical services differ
Laundry quality issues reported including color bleeding between garments, damaged clothing from dryer, and lack of proper sorting practices

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Laundry Kafe is a staffed launderette located in Edinburgh that combines convenient laundry services with a welcoming cafe environment. Operating seven days a week from the ground floor of the Natural Food Kafe on Clerk Street, the launderette offers professional wash, dry, and fold services with modern Samsung washing machines and complimentary detergent and fabric softener included in the £19 per load service. Customers can enjoy specialist coffees, over 100 varieties of tea, food offerings, and free wifi while waiting, with additional amenities including charging points and a comfortable seating area. The facility uniquely features an in-house therapist offering massage and foot treatments, and provides flexible service options including hotel delivery, overnight wash and dry services, and express laundry for tourists and emergencies. Laundry Kafe delivers excellent value for travelers and locals seeking reliable laundry services with a pleasant, friendly atmosphere.

+44 131 667 7480 Visit website

Questions people ask

What payment methods does Laundry Kafe accept?: Laundry Kafe accepts card and contactless payments. Unlike some competitors in the area, the launderette does not require cash, making it convenient for customers who prefer card-based transactions.
What amenities are available while waiting for laundry?: Laundry Kafe offers a café upstairs with specialist coffee service, over 100 varieties of tea, and a food menu. The launderette also provides free WiFi, comfortable seating, device charging points, and toilets. Well-behaved dogs are welcome on the premises, and friendly Scotties are often present to pet.
How much does a service wash cost?: Service wash at Laundry Kafe costs £19.00 per load, and detergent is included in this price. Some customer reviews mention variation in pricing (£23 per load reported), so it is recommended to confirm the current rate directly with the launderette to ensure clarity on charges.
What services does Laundry Kafe offer beyond self-service washing?: In addition to self-service washing and drying, Laundry Kafe provides service wash, wash-dry-fold, same-day service, and collection and delivery (available for an additional fee). The launderette also offers overnight service wash and express wash-dry options for tourists by arrangement.
How long does a service wash typically take?: Service wash at Laundry Kafe typically takes 2–3 hours. Customers report that staff are flexible with pickup times and communicate turnaround estimates clearly, though occasional delays may occur depending on workload.
What kind of washing machines does Laundry Kafe use?: Laundry Kafe is equipped with large-capacity Samsung washing machines that can accommodate substantial loads (for example, fitting approximately 2 large Sainsbury bags of washing per cycle). These machines allow customers to wash bigger items efficiently during self-service or service wash options.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources