Master Dry Cleaner – Shoe Repair, Invisible Mending, Dry Cleaning Service In London

Services and Amenities

About this launderette

Master Dry Cleaning & Laundry Services is a specialist launderette and professional cleaning business offering comprehensive services for both domestic and commercial clients across London. This family-run launderette, operating for over 25 years, handles everything in-house and specializes in expert care for delicate designer items including silk, suede, leather garments, and luxury fashion brands. Services encompass full dry cleaning, wash and fold, shoe repairs, tailoring, invisible mending, and specialized cleaning for wedding dresses, designer trainers, handbags, and traditional Asian clothing. The business distinguishes itself through free collection and delivery with same-day service available, online estimates, and flexible appointment scheduling via their mobile app. Catering to hotels, Airbnb hosts, and corporate clients alongside individual customers, Master Dry Cleaner provides responsive, discrete, and reliable service with professional attention to detail and stain removal expertise.

+44 20 7328 5621Visit website

Questions people ask

What payment methods does Master Dry Cleaner accept?

Master Dry Cleaner accepts credit cards, debit cards, and contactless mobile payments. The business does not require cash payment, making it convenient for customers who prefer card-based or digital transactions. A 30% discount is available via the mobile app for those who book through the business's application.

Does Master Dry Cleaner offer collection and delivery services?

Yes, Master Dry Cleaner offers collection and delivery services as part of its operations. The business also provides same-day service availability for customers requiring urgent turnaround on their garments and repairs.

What services does Master Dry Cleaner provide beyond standard laundry?

Master Dry Cleaner offers a comprehensive range of specialist services including dry cleaning, tailoring, alterations, clothing repairs, shoe repairs, wedding dress cleaning, designer clothing cleaning, leather and suede cleaning, stain removal, ironing, and commercial laundry solutions for hotels and Airbnb properties. The business also handles specialist items such as curtains, bedding, and sports kit cleaning.

How long does Master Dry Cleaner typically take to complete work?

Master Dry Cleaner offers same-day express service options for customers with urgent requirements. However, review feedback indicates variable turnaround times—whilst some customers report punctual delivery, others have experienced rush jobs delivered beyond agreed completion times. It is recommended to confirm specific timescales when placing an order, particularly for time-sensitive work.

What do customers say about the quality of Master Dry Cleaner's work?

Master Dry Cleaner receives mixed feedback from customers. Long-term clients consistently praise exceptional stain removal, expert handling of delicate and luxury garments, punctual delivery, and professional staff—particularly noting expertise with wedding dresses and silk items at competitive prices. However, newer customers report serious concerns including garment damage, poor shoe repair quality (soles ungluing within weeks), incomplete cleaning, and disputes over accountability when damage occurs. The business appears to deliver highly variable service quality depending on individual staff and circumstances.

What should I know about Master Dry Cleaner's damage policy?

Customers have reported that Master Dry Cleaner has refused to accept responsibility for garment damage, stating that damage claims fall outside their policy. Review feedback indicates disputes over a 24-hour damage reporting window, which some customers find unclear or unfairly restrictive. Before sending valuable or delicate items, it is advisable to contact Master Dry Cleaner directly to understand their specific liability terms and damage reporting procedures.