Master Dry Cleaner – Shoe Repair, Invisible Mending, Laundry Service launderette photo
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Master Dry Cleaner – Shoe Repair, Invisible Mending, Laundry Service

6 Langtry Walk, south, NW8 0DQ4.4(150 reviews)

Opening Hours

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Pricing

IroningAdult ironing collected and delivered
70% of cleaning price percentage of cleaning service
IroningChildren's ironing collected and delivered
65% of adult cleaning price percentage of adult cleaning service
Free collection and delivery
30% discount via mobile app

Payment

Card
Contactless

Google Business Profile lists credit cards, debit cards, and NFC mobile payments as accepted. No cash payment explicitly mentioned.

Services and Amenities

  • Card Payment
  • Airbnb Linen Service
  • Alterations Repairs
  • Bedding Cleaning
  • Blanket Cleaning
  • Clothing Repairs
  • Collection Delivery
  • Commercial Contracts
  • Commercial Laundry
  • Curtain Cleaning
  • Designer Clothing Cleaning
  • Dry Cleaning
  • Duvet Cleaning
  • Express Service
  • Hotel Laundry
  • Ironing
  • Leather Cleaning
  • Leather Suede Cleaning
  • Next Day Service
  • Pick Up Drop Off
  • Pillow Cleaning
  • Shoe Repairs
  • Specialist Cleaning
  • Sports Kit Cleaning
  • Stain Removal
  • Tailoring
  • Wash Dry Fold
  • Wash Dry Press
  • Wedding Dress Cleaning
  • Collection And Delivery
  • Same Day Service Available
  • Contactless Payment
  • Multiple Payment Options
  • On Site Staff
  • Same Day Service
  • Staffed Service

Customer Reviews

4.4
150 Google reviews

The business receives polarized feedback reflecting inconsistent service quality across operations. While customers consistently praise professional staff, excellent cleaning results, and specialist expertise, a significant volume of negative reviews highlights serious issues with damage accountability, poor communication, and pricing transparency. The gap between exceptional positive experiences and severe service failures suggests operational inconsistency.

Based on automated analysis of customer reviews

Speed EfficiencyMostly positive
6 mentions
Staff ServiceMostly positive
12 mentions
Quality ResultsMixed feedback
14 mentions
Convenience AmenitiesMixed feedback
4 mentions

I stopped going here due to the opening hours. They don't seem to respect their stated opening hours

PricingCommon concern
7 mentions

It ended up costing several times what I expected...this is a bait and switch

Common positives
  • Garments returned looking fresh, perfectly pressed, and carefully handled with attention to detail
  • Staff demonstrate genuine professionalism, friendliness, and go-above-and-beyond service
  • Specialist services (shoe repair, tailoring, wedding dress cleaning) executed with skill and care
  • Flexible collection and delivery options with reliable communication via WhatsApp
  • Fast turnaround times available even for rush requests
Watch-outs
  • poor_communication
  • lack_accountability
  • property_damage
  • inconsistent_service_quality
  • customer_service_failures

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Master Dry Cleaner – Shoe Repair, Invisible Mending, Laundry Service

Master Dry Cleaning & Laundry Services is a family-run launderette and professional garment care facility with over 25 years of experience, offering comprehensive cleaning and laundry solutions handled entirely in-house. This specialist launderette provides an extensive range of services including dry cleaning, wash and fold, tailoring, alterations, and specialized cleaning for delicate items such as leather, suede, wedding dresses, and designer garments. They offer convenient free collection and delivery services with same-day options available, catering to both individual customers and commercial clients including hotels, corporate offices, and retail businesses. The business operates with dedicated on-site staff providing responsive and reliable service, and accepts multiple payment methods including card and contactless options. Master Dry Cleaning & Laundry Services combines professional expertise with personalized attention to detail, making them a comprehensive solution for all laundry and garment care needs in the area.

Questions people ask

What payment methods does Master Dry Cleaner accept?
Master Dry Cleaner accepts card payments, contactless payments, and mobile payments. Cash payment is not listed as an accepted method. Customers can pay securely using debit or credit cards, or tap their mobile device at the point of service.
Does Master Dry Cleaner offer collection and delivery?
Yes, Master Dry Cleaner offers free collection and delivery as part of its service. The business provides flexible collection slots and can arrange drop-off at times suitable for customers. This service applies to clothing, textiles, and specialist items such as wedding dresses, leather goods, and designer pieces.
How quickly can Master Dry Cleaner clean and return my items?
Master Dry Cleaner offers same-day service and express service options, with next-day service also available depending on item complexity and current workload. Customers have reported fast turnaround times, with staff occasionally extending opening hours to accommodate urgent requests. Exact timescales depend on the garment type and chosen service level.
What specialist services does Master Dry Cleaner provide beyond standard cleaning?
Master Dry Cleaner offers comprehensive specialist services including shoe repair, tailoring, alterations, invisible mending, leather and suede cleaning, wedding dress cleaning, and designer clothing care. The business also provides stain removal, curtain cleaning, bedding cleaning, duvet cleaning, and pillow cleaning. Commercial services are available for hotels, Airbnb properties, and sports kit cleaning.
Is there a discount available if I use the mobile app?
Master Dry Cleaner offers a 30% discount for customers who book and pay via the mobile app. This discount applies on top of the free collection and delivery service already included with all orders.
What should I know about pricing before booking?
Customers should confirm the exact service type and final cost before placing an order, as some reviews indicate pricing disputes have occurred due to unclear service descriptions on orders. For example, specific terminology used in online orders should be clarified to avoid unexpected charges. Master Dry Cleaner recommends discussing any concerns about pricing upfront, and WhatsApp is available for communicating service specifications and confirming costs prior to collection.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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