Masterclean | Dry Cleaning Service London

Services and Amenities

About this launderette

Master Dry Cleaning & Laundry Services is a family-run launderette in London with over 25 years of experience, offering comprehensive dry cleaning and laundry solutions for both domestic and commercial customers. Unlike many competitors, this launderette handles all services in-house, ensuring quality control throughout the entire process. They specialize in everything from standard garment cleaning and ironing to high-end designer clothing, wedding dresses, leather and suede care, and specialist services like invisible mending. The business provides convenient free collection and delivery with same-day service available, serving hotels, corporate clients, Airbnb hosts, and residential customers. Master Dry Cleaning & Laundry Services combines professional expertise with reliable service through their dedicated staff, making them a trusted choice for garment care across London.

+44 20 7328 5621Visit website

Questions people ask

What payment methods does Masterclean accept?

Masterclean accepts card payments, debit cards, and contactless mobile payments. The business does not require cash. Customers using the mobile app can also benefit from a 30% discount on services.

Does Masterclean offer collection and delivery services?

Yes, Masterclean provides collection and delivery services, which customers have praised for convenience. The business displays extended daily availability for collection slots from 08:00–22:00, and same-day service is available. Collection and delivery typically includes pressing of garments.

What specialist cleaning services does Masterclean offer?

Masterclean offers a comprehensive range of specialist services including dry cleaning, suit and shirt cleaning, wedding dress cleaning, designer clothing cleaning, leather and suede cleaning, shoe repairs, tailoring, alterations, and commercial/hotel laundry services. The business also handles sports kit cleaning and Airbnb linen services.

Is Masterclean known for any particular cleaning services?

Customers consistently praise Masterclean's shirt and suit ironing quality, with many describing it as excellent and the best they have tried. The tailoring and shoe repair services have also received positive feedback for exceeding customer expectations. However, some customers have reported concerns about garment damage and shrinkage on delicate and designer items, suggesting quality control may vary by garment type.

What should I know before using Masterclean for valuable or delicate garments?

While Masterclean excels with standard shirts and suits, customers have reported issues with delicate and designer items, including shrinkage and garment damage. Some customers have also raised concerns about accountability when damage occurs. Customers are advised to clarify care instructions with staff before submitting valuable or delicate garments, and to discuss terms regarding damage or loss.

Is Masterclean a family-run business with on-site staff?

Yes, Masterclean is a family-run, staffed dry cleaning and laundry service. This is not a self-service launderette. Staff are on site to handle all cleaning, pressing, tailoring, and repair work in-house. Customers have highlighted the professionalism and helpfulness of staff members, though experiences have been mixed.