What payment methods does Metro Laundrette & Dry Cleaners accept?

Metro Laundrette & Dry Cleaners accepts cash, card, and contactless payments. For self-service machines, customers must bring £1 and £2 coins, as there is no change machine available on site. Card and contactless payments are also accepted for dry cleaning and service wash options.

How much does it cost to use the self-service washing machines?

Self-service washing machine prices at Metro Laundrette & Dry Cleaners vary by machine size: smallest machines cost £4, medium machines cost £6, large machines cost £8, and extra-large machines cost £10. Typical wash cycles take 30–40 minutes. Dry cleaning service wash is priced between £30–£40 and includes folding and organisation.

What should I know about the dryers?

Dryers at Metro Laundrette & Dry Cleaners are advertised at £1 for 5 minutes. However, customers have reported inconsistent dryer performance, with actual drying times sometimes being significantly shorter than expected. Users are advised to monitor their items and be prepared to add additional funds if needed.

What are the opening hours and when should I start my wash?

Metro Laundrette & Dry Cleaners closes at 19:00. Customers are advised that machine doors close automatically approximately 1 hour before closing time (around 18:00), so the last wash should be started by that time to avoid being locked out whilst packing.

What services does Metro Laundrette & Dry Cleaners offer beyond self-service?

In addition to self-service washing and drying, Metro Laundrette & Dry Cleaners offers professional dry cleaning, wash and fold service, wash and iron service, and clothing repairs. The launderette also provides online estimates for customers enquiring about professional services. Customers frequently praise the quality and attention to detail of these paid services.

Is Metro Laundrette & Dry Cleaners accessible and what are the facilities like?

Metro Laundrette & Dry Cleaners is wheelchair accessible and features CCTV surveillance throughout the facility. The launderette is located in a quiet residential neighbourhood and is maintained as a clean, well-organised space with multiple machines of varying sizes. Street parking is available nearby, though customers note that parking can be difficult. The facility offers clothing repair services on site.

Source checked

Metro Laundrette & Dry Cleaners

Name: Metro Laundrette & Dry Cleaners
Address: 7 Bittacy Hill, London, Greater London, NW7 1HS, GB
Telephone: +44 20 8346 8913
Price range: £5-£22
Rating: 4.6

7 Bittacy Hill, London, NW7 1HS4.6(139 reviews)

Directions Call

Opening Hours

Monday: 7am-7pm
Tuesday: 7am-7pm
Wednesday: 7am-7pm
Thursday: 7am-7pm
Friday: 7am-7pm
Saturday: 7am-7pm
Sunday: 7am-7pm

Washing Machines & Dryers

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WashersNeeds infoNo counts yet

DryersNeeds infoNo counts yet

Pricing

Other prices

Alterations repairsDress shortening £22.00, skirt alterations £18.00

from £18 per item

Curtain cleaningWash, dry and fold service

£12 per kg

Bedding cleaningWash, dry and fold service

£5.50 per kg

Blanket cleaningWash, dry and fold service for blankets and bed towels

£12 per kg

Wash dry foldMixed-load service from 5.00 per kg, specialized items up to 12.00 per kg

£5 per kg

Payment

Coin

Card

Contactless

Customers must bring £1 and £2 coins. No change machine available. Customers report missing change machine as significant inconvenience.

Services and Amenities

Coin Operated
Clothing Repairs
Dry Cleaning
Ironing
Stain Removal
Wash Dry Fold
7 Days A Week Operation
Accessible Facilities
Extended Hours
Hot Water Machines
Large Capacity Dryers
Large Capacity Washers
Modern Equipment
Multiple Machine Options
Multiple Machine Sizes
On Site Staff
Recently Renovated
Staffed Service
Transgender Safe Space
Tumble Dryers

Customer Reviews

4.6

139 Google reviews

Customer sentiment is mixed but leans positive overall. Staff professionalism and facility cleanliness earn consistent praise, particularly from regular customers and those using paid services. However, significant operational issues—including machine malfunctions, staff unavailability, poor communication on delays, and customer service conflicts—create frustration for self-service users and those relying on support.

Based on automated analysis of customer reviews

What customers talked about

Facility CleanlinessStrong positive signal

8 mentions

Quality ResultsStrong positive signal

8 mentions

Staff ServiceStrong positive signal

12 mentions

Machines EquipmentMixed feedback

7 mentions

Speed EfficiencyMixed feedback

6 mentions

PricingMixed feedback

5 mentions

Convenience AmenitiesMixed feedback

4 mentions

“Doors close automatically an hour before and lock while youre packing the car.”

Payment OptionsMixed feedback

5 mentions

“No change machine. Machines take your money or dont work.”

Common positives

Staff members like Kerry, Manish, Roshella, and Rasila provide warm, professional, and attentive customer service
Facility is consistently clean, tidy, well-organised, and recently renovated
Professional dry cleaning and laundry service with excellent stain removal and careful garment handling
Service wash includes folding and organisation, going beyond standard offerings
Convenient location and quick machine cycles (30-40 mins)

Watch-outs

Machines frequently malfunction, fail to spin, or don't work reliably
Dryers underperform - customers report inadequate drying time despite paying premium rates
Poor communication and lack of staff availability, making it difficult to reach the business or resolve issues
Limited parking nearby makes the location less accessible
Coin-only payment for self-service and insufficient change facilities

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Metro Laundrette & Dry Cleaners is a comprehensive self-service launderette offering professional laundry and dry cleaning solutions in a recently refurbished, modern facility. Open seven days a week from 7am to 7pm, this launderette features coin-operated equipment including multiple sizes of washing machines with hot water capabilities, tumble dryers, and a range of professional services including dry cleaning, ironing, and clothing repairs. The facility is well-organized and clean, with helpful professional staff available at the counter to assist customers with machine operation and provide expert advice. As a committed LGBTQ+ friendly business and designated transgender safe space, Metro Laundrette welcomes all customers and provides exceptional service for routine laundry needs, emergency situations, and specialized cleaning requirements. Located in a convenient neighborhood setting, it serves as an ideal solution for customers seeking reliable self-service laundry or professional dry cleaning and pressing services.

+44 20 8346 8913 Visit website

Questions people ask

What payment methods does Metro Laundrette & Dry Cleaners accept?: Metro Laundrette & Dry Cleaners accepts cash, card, and contactless payments. For self-service machines, customers must bring £1 and £2 coins, as there is no change machine available on site. Card and contactless payments are also accepted for dry cleaning and service wash options.
How much does it cost to use the self-service washing machines?: Self-service washing machine prices at Metro Laundrette & Dry Cleaners vary by machine size: smallest machines cost £4, medium machines cost £6, large machines cost £8, and extra-large machines cost £10. Typical wash cycles take 30–40 minutes. Dry cleaning service wash is priced between £30–£40 and includes folding and organisation.
What should I know about the dryers?: Dryers at Metro Laundrette & Dry Cleaners are advertised at £1 for 5 minutes. However, customers have reported inconsistent dryer performance, with actual drying times sometimes being significantly shorter than expected. Users are advised to monitor their items and be prepared to add additional funds if needed.
What are the opening hours and when should I start my wash?: Metro Laundrette & Dry Cleaners closes at 19:00. Customers are advised that machine doors close automatically approximately 1 hour before closing time (around 18:00), so the last wash should be started by that time to avoid being locked out whilst packing.
What services does Metro Laundrette & Dry Cleaners offer beyond self-service?: In addition to self-service washing and drying, Metro Laundrette & Dry Cleaners offers professional dry cleaning, wash and fold service, wash and iron service, and clothing repairs. The launderette also provides online estimates for customers enquiring about professional services. Customers frequently praise the quality and attention to detail of these paid services.
Is Metro Laundrette & Dry Cleaners accessible and what are the facilities like?: Metro Laundrette & Dry Cleaners is wheelchair accessible and features CCTV surveillance throughout the facility. The launderette is located in a quiet residential neighbourhood and is maintained as a clean, well-organised space with multiple machines of varying sizes. Street parking is available nearby, though customers note that parking can be difficult. The facility offers clothing repair services on site.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources