Prima Launderette Self Service
Source checked

Prima Launderette Self Service

22 Tithebarn St, Liverpool, L2 2DT3.0(131 reviews)

Opening Hours

Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours

Washing Machines & Dryers

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No account needed · takes 10 seconds · helps the next visitor

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Pricing

Other prices

Self-service wash and dryCombined wash-dry cycle pricing from customer reviews
£6-£7 per cycle

Payment

Card

Services and Amenities

  • Self Service
  • Card Payment
  • Commercial Laundry
  • Wedding Dress Cleaning
  • Specialist Cleaning
  • Wash Dry Fold
  • Hand Washing
  • Alterations Repairs
  • Dry Cleaning
  • Tumble Dryers
  • Wash Dry
  • Designer Clothing Cleaning
  • On Site Staff
  • Large Capacity Washers
  • Unstaffed Facility
  • Free Detergent Included
  • Open 24 7
  • Quick Cycles
  • Multiple Wash Programs
  • Open 24 Hours
  • Large Capacity Dryers
  • Multiple Machine Sizes
  • Fabric Conditioner Available
  • Secure Entry
  • Weekend Opening
  • Accessible Entrance
  • App Booking
  • Modern Well Maintained Machines
  • Multiple Payment Options
  • Wheelchair Accessible
  • 7 Days A Week Operation
  • Free Wifi

Customer Reviews

3.0
131 Google reviews

Prima offers a modern, app-based laundry experience with strong convenience features and cleaning results when operational. However, critical issues with machine reliability, payment disputes, customer service responsiveness, and facility cleanliness significantly undermine user satisfaction and trust.

Based on automated analysis of customer reviews

Convenience AmenitiesMixed feedback
7 mentions
Quality ResultsMixed feedback
12 mentions
Facility CleanlinessCommon concern
9 mentions

Your clothes come out smelling strongly like cigarettes.

Machines EquipmentCommon concern
14 mentions

Machines have taken money and then not worked. Ridiculous.

Payment OptionsCommon concern
11 mentions

App-only payment forces frustration; paid £5 then nothing happened.

Speed EfficiencyCommon concern
6 mentions

Dryers either don't allow enough time or require overpayment for duration.

Staff ServiceCommon concern
8 mentions

No one answered any of the different phone numbers. Lost my money.

Common positives
  • Easy app interface
  • Convenient location
  • Included detergent softener
  • Cashless payment
  • Good wifi quality
Watch-outs
  • App technical issues
  • Machines malfunction frequently
  • Payment taken non working machines
  • Poor customer support response
  • Clothes stolen from dryers

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Prima Launderette Self Service

Prima Launderette Self Service is a launderette and dry cleaner on 22 Tithebarn St in Liverpool. Listed facilities include open 24 hours, open 24/7, app booking and card payment. Payment is currently recorded as card; opening hours and prices should be confirmed before visiting.

Questions people ask

How much does it cost to wash and dry clothes at Prima Launderette?
Prima Launderette Self Service charges £5–6 for a wash cycle and £5–6 for a dry cycle. A combined wash-and-dry session typically costs £6–7 per cycle. Detergent and fabric conditioner are included in the wash price, so no additional charges apply for cleaning products.
What payment methods does Prima Launderette accept?
Prima Launderette Self Service operates an app-based payment system. Customers must download the launderette's app and pay by card through the mobile interface; cash is not accepted. The app allows customers to book machines in advance and receive notifications when cycles are nearly complete.
Is Prima Launderette open 24 hours?
Prima Launderette Self Service is open 24 hours a day, 7 days a week, including weekends and bank holidays. Access requires the mobile app to enter the facility, ensuring secure entry at any time of day or night.
What facilities and amenities are available at Prima Launderette?
Prima Launderette Self Service offers free WiFi, wheelchair accessibility, and an accessible entrance. The launderette is located adjacent to The Railway pub, a traditional bar where customers can wait comfortably during wash and dry cycles. Large-capacity washers and dryers are available, though seating inside the launderette itself is limited.
What should I do if a machine takes my money but doesn't work?
Customers who experience payment issues—such as machines malfunctioning mid-cycle or charging without operating—should contact Prima Launderette Self Service directly. However, reviews indicate that customer support response can be slow, and refund requests may face delays. It is advisable to document the issue via the app and follow up persistently if an immediate resolution is not provided.
How many washing machines and dryers does Prima Launderette have?
Prima Launderette Self Service is equipped with 7 washing machines and 9 tumble dryers. The launderette offers multiple machine sizes and large-capacity options to accommodate different load volumes. Booking via the app allows customers to reserve a machine before arrival.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-06-20T03:19:50.102580
Profile status
Details checked from public sources

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