Royal Dry Cleaning and Launderette
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Royal Dry Cleaning and Launderette

531 Norwood Rd, London, SE27 9DL4.3(63 reviews)

Opening Hours

Monday
8am-8pm
Tuesday
8am-8pm
Wednesday
8am-8pm
Thursday
8am-8pm
Friday
8am-8pm
Saturday
8am-8pm
Sunday
8am-8pm

Washing Machines & Dryers

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Pricing

Other prices

Dry cleaning - Ladies jacket (short/medium)Ladies jacket short or medium
£6-£7 per item
Dry cleaning - T-shirt
£3.50 per item
Dry cleaning - Silk shirt
from £5 per item
Dry cleaning - Knitwear/cashmere
from £4.50-£5.50 per item
Dry cleaning - Day dress
from £7 per item
Dry cleaning - Evening dress
from £9.95 per item
Dry cleaning - Shirt
£3.50 per item
Dry cleaning - Overcoat
from £9.99 per item
Dry cleaning - Raincoat
from £9.99 per item
Dry cleaning - Silk scarf
£4-£4.50 per item
Dry cleaning - Gentleman's suit 2 piece
£12 per item
Dry cleaning - Suit 3 piece
£15 per item
Dry cleaning - Trousers
£4.50 per item
Dry cleaning - Gentleman's jacket (short/medium)
£6-£7 per item

More price items may be available on the launderette website or in store.

Payment

Coin
Card

Staff member provides change from washing machine payments. One customer reported staff reluctant to give change for £10 note, expressing concern customer would only use £1 in dryer. Pricing not always transparent upfront; customers advised to confirm rates before use.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Alterations Repairs
  • Bedding Cleaning
  • Blanket Cleaning
  • Carpet Cleaning
  • Commercial Laundry
  • Curtain Cleaning
  • Dry Cleaning
  • Duvet Cleaning
  • Ironing
  • Pillow Cleaning
  • Tailoring
  • Wash Dry Fold
  • Wedding Dress Cleaning
  • 7 Days A Week Operation
  • Cash Accepted
  • Change Available On Site
  • Detergent Available
  • Extended Hours
  • Fabric Conditioner Available
  • Folding Tables
  • Multiple Machine Options
  • On Site Staff
  • Quick Cycles
  • Seating Area
  • Staffed Service
  • Tumble Dryers

Customer Reviews

4.3
63 Google reviews

The launderette receives polarized feedback. Strong praise centers on machine quality, facility cleanliness, and select staff members (particularly Oksana) who deliver genuine care. However, significant complaints target inconsistent staff behavior, with reports of rudeness, unclear pricing practices, inaccurate dryer timings, and a serious alterations service failure. Overall sentiment remains positive due to high ratings from satisfied customers, but service consistency issues present a notable weakness.

Based on automated analysis of customer reviews

Facility CleanlinessStrong positive signal
8 mentions
Machines EquipmentStrong positive signal
11 mentions
Quality ResultsStrong positive signal
7 mentions
Speed EfficiencyMostly positive
6 mentions
Staff ServiceMostly positive
14 mentions
PricingMixed feedback
6 mentions
Convenience AmenitiesMixed feedback
3 mentions
Payment OptionsCommon concern
5 mentions

Machine says 7 minutes for £1 but I inserted £3 which is 21 minutes, it only did 19 minutes

Common positives
  • Staff members like Oksana and Maria deliver exceptional customer care with warmth and professionalism
  • Machines are reliable, fast, and deliver excellent cleaning and drying results
  • Facilities are consistently clean, well-maintained, and create a welcoming atmosphere
  • Pricing offers genuine value for money in the local area
  • Best launderette option compared to competitors in West Norwood
Watch-outs
  • Inconsistent pricing - customers charged more if price not confirmed upfront
  • Dryer time does not match money inserted (e.g., £3 yielded 19 min instead of 21)
  • Staff reluctance to provide change for larger denominations
  • Dryers take longer than advertised duration
  • Customer pressured to remove items quickly during busy periods

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Royal Dry Cleaning and Launderette

This full-service launderette in Norwood serves the local community and surrounding Streatham areas with comprehensive cleaning and alteration services. Offering both self-service and staffed washing facilities, the business specializes in dry cleaning, laundry, service wash, and professional pressing services. Beyond standard laundering, they provide expert tailoring, alterations, repairs, and specialist wedding dress cleaning and alterations for those seeking premium garment care. The launderette operates extended hours seven days a week, accepting both cash and card payments with knowledgeable staff on-site to assist customers. With competitive pricing and a commitment to quality service, this establishment caters to both domestic and commercial clients seeking reliable laundry solutions.

Questions people ask

How much does it cost to use the washing machines and dryers?
Royal Dry Cleaning and Launderette charges £1 per cycle for both washing and drying machines. The standard wash cycle runs for approximately 7 minutes per £1 inserted, and the dryer operates on the same rate. Customers are advised to confirm exact pricing with staff before use, as some customers have reported price variations depending on the service selected.
What payment methods does the launderette accept?
Royal Dry Cleaning and Launderette accepts both cash and card payments. A change machine is available on-site, and staff can provide change for customers paying with cash. Customers should note that pricing is not always clearly displayed upfront, so it's worth confirming rates with staff before starting a wash or dry cycle.
What services does Royal Dry Cleaning and Launderette offer beyond self-service washing?
In addition to self-service washing and drying, Royal Dry Cleaning and Launderette provides service wash (wash, dry, and fold options), professional dry cleaning, alterations and repairs, wedding dress cleaning, curtain cleaning, shirt services, rug cleaning, and carpet cleaning. The launderette also stocks soap powder and fabric softener for purchase.
Is the launderette clean and well-maintained?
Royal Dry Cleaning and Launderette receives consistently high praise for cleanliness and facility maintenance, with customers describing it as "very clean, cosy and tidy." The washing machines and dryers are noted as well-maintained and rarely out of service, delivering quick and effective cleaning and drying results. The facility maintains a welcoming atmosphere with strong attention to upkeep.
What time does the launderette close, and should I plan accordingly?
Royal Dry Cleaning and Launderette closes at 20:00 (8 PM). Customers are advised to arrive with sufficient time to complete their wash cycle before closing; for example, a 45-minute wash cycle would require arrival by 19:00 to finish before the launderette closes. Customers should also be aware that weekend access can be difficult due to high demand and proximity to local shops.
What do customers say about the staff and service quality?
Customer experiences with Royal Dry Cleaning and Launderette vary significantly. Staff members such as Oksana and Maria are frequently praised for exceptional friendliness, helpfulness, and warmth. However, some customers report inconsistent service and rudeness from other staff members. The launderette holds an average rating of 4.35 out of 5 from 63 reviews, with particular strengths in machine quality and facility cleanliness, though some concerns exist regarding pricing transparency and dryer timing accuracy.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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