

Opening Hours
Opening hours have not been confirmed yet.
Washing Machines & Dryers
Checking for recent visitor updates...
No account needed · takes 10 seconds · helps the next visitor
Pricing
Pricing has not been confirmed yet. Check before travelling.
Payment
Customers report change is available; one customer mentions requesting coins for dryer operation
Services and Amenities
- Service Wash
- Coin Operated
- Duvet Cleaning
- Large Item Washing
- Wash Dry
- Affordable Pricing
- Change Available On Site
- Clean Machines
- Hot Water Machines
- Large Capacity Washers
- Multiple Machine Sizes
- On Site Staff
- Seating Area
- Tumble Dryers
Customer Reviews
The laundrette experiences polarized customer feedback, with a strong segment praising staff friendliness, cleanliness, and service quality, while another segment reports rude behavior, excessive charges, and machine contamination. The facility itself is well-regarded, but staff conduct remains inconsistent and is the primary source of both satisfaction and frustration.
Based on automated analysis of customer reviews
What customers talked about
- Elaine provides exceptional, warm, and friendly customer service across multiple visits
- Facilities are consistently clean and well-maintained, rated best in Northampton
- Machines deliver high-quality cleaning and drying results
- Staff go above and beyond to help customers, including guidance on machine usage and drop-off services
- Good value for money on laundry and drying services
- Staff insist on excessive coin usage for dryers despite clothes drying sufficiently earlier
- Refund requests for unused coins are denied
- Animal hair and lint found in machines after washing
- Insufficient washing quality even on hot wash cycles
- Dryer pricing perceived as inflated by some staff members
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette

St James Launderette is a well-established launderette in Northampton offering comprehensive laundry services including self-service washing, tumble drying, and specialist duvet cleaning. The facility features multiple machine sizes, coin-operated equipment with on-site change availability, and hot water washing options at affordable pricing. Long-standing customers praise the clean, well-maintained machines and premises, with many highlighting the exceptional service provided by staff member Elaine, who is noted for her friendly demeanor and willingness to assist customers. The launderette has built a strong reputation over several years, with many customers returning regularly and recommending the service to friends. While some reviews mention past staff inconsistencies, current feedback emphasizes professional assistance and a welcoming atmosphere that makes laundry day convenient and stress-free.
Questions people ask
- What are the opening hours and do I need to book in advance?
- St James Launderette operates as a self-service facility with on-site staff available to assist customers. No booking is required for standard wash and dry services. Customers are welcome to visit at their convenience to use the coin-operated machines.
- What payment methods does St James Launderette accept?
- St James Launderette accepts both cash and card payments. Change is available on-site for customers who need coins for the machines, making it convenient for those paying by card or larger notes.
- Can I wash large items like duvets and bedding?
- Yes, St James Launderette offers specialist duvet cleaning and large item washing services. The facility features large-capacity washers and dedicated duvet machines designed to handle oversized items. A duvet wash service is available, with customers reporting excellent results for quality and cleanliness.
- What washing machine sizes are available?
- St James Launderette provides multiple machine sizes to suit different load requirements, including large-capacity washers for bigger loads. The facility stocks 16kg machines and specialised duvet washing equipment, allowing customers to choose the right machine for their laundry needs.
- How much does it cost to wash and dry clothes?
- St James Launderette offers competitive pricing with wash services from £15 and drying services ranging from £3 to £5. The launderette is recognised for its affordable pricing, with customers praising the value for money on both washing and tumble-drying services.
- What makes St James Launderette stand out from other launderettes?
- St James Launderette is highly regarded for its cleanliness and well-maintained machines, with customers rating it among the best facilities in Northampton. The launderette features hot-water machines, tumble dryers, on-site staff assistance, and a seating area for customer convenience. Reviews highlight both the quality of cleaning results and the helpful, friendly service provided by staff.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Details checked from public sources
Suggest a correction
Help improve payment, pricing, hours, services, or machine details.
Nearby alternatives
Use these if payment, opening hours, or machine availability is uncertain.





