What payment methods does The Clapham Launderette accept?

The Clapham Launderette is coin-operated and accepts cash only. Change is available on site from staff, making it convenient for customers who need to break larger notes into coins for the machines.

What services does The Clapham Launderette offer?

The Clapham Launderette provides wash and dry services, dry cleaning, shirt washes, tailoring, clothing repairs, and key cutting. On-site staff are available to assist customers with machine operation and service enquiries.

Is The Clapham Launderette wheelchair accessible?

Yes, The Clapham Launderette is wheelchair accessible. The facility is designed to accommodate customers with mobility requirements.

What are the opening hours and when should customers arrive?

The Clapham Launderette closes at 19:00. Customers are advised to arrive with sufficient time to complete their washing and drying before closing, as the launderette enforces strict closing times.

How affordable is The Clapham Launderette?

The Clapham Launderette offers affordable pricing for laundry and dry cleaning services. Several customers have praised the reasonable rates, particularly for dry cleaning. Specific pricing details are available from staff on site.

Do staff members help first-time customers at The Clapham Launderette?

Yes, on-site staff at The Clapham Launderette are available to assist customers. Some customers have reported that staff helpfully explain how the machines work to first-time users, contributing to a convenient service experience.

Source checked

The Clapham Launderette

Name: The Clapham Launderette
Address: 78 Clapham High St, London, London, SW4 7UL, GB
Telephone: +44 20 4539 7621
Rating: 2.3

78 Clapham High St, London, SW4 7UL2.3(23 reviews)

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Opening Hours

Opening hours have not been confirmed yet.

Washing Machines & Dryers

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Coin

Coin-operated machines requiring cash; customers confirm change is available from staff

Services and Amenities

Coin Operated
Clothing Repairs
Dry Cleaning
Key Cutting
Shirt Washes
Tailoring
Wash Dry
Affordable Pricing
Cash Accepted
Change Available On Site
On Site Staff
Wheelchair Accessible

Customer Reviews

2.3

23 Google reviews

The launderette suffers from severe reputational damage due to widespread complaints about owner aggression, unsafe conditions, and poor equipment maintenance. While a small minority report affordable pricing and helpful service, overwhelming negative feedback centres on unsafe treatment of customers, unhygienic facilities, and non-functional machines.

Based on automated analysis of customer reviews

What customers talked about

PricingMixed feedback

5 mentions

Quality ResultsCommon concern

5 mentions

“they've missed so many marks...stinks of cigarettes”

Staff ServiceCommon concern

12 mentions

“extremely aggressive and unprofessional...shouted at me to leave”

Facility CleanlinessCommon concern

8 mentions

“Dirty, most of the machines out of order, the guy...smoked the whole time”

Machines EquipmentCommon concern

7 mentions

“dryers and washing machines are very old, poorly maintained”

Common positives

Reasonable and affordable pricing for laundry and dry cleaning services
Helpful staff who explain machine operation to first-time users
Convenient change-making assistance provided
Professional service when offered without aggression

Watch-outs

Coin insertion issues with dryer machines
No clear pricing list displayed; owner charges arbitrarily
Price increases not reflected on machines
Owner refuses service close to closing time
Owner locks customers out before stated closing time

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Clapham Launderette is a self-service launderette offering dry cleaning, wash and dry services, tailoring, clothing repairs, and key cutting at affordable prices with wheelchair accessible facilities. While some customers praise the reasonable pricing and helpful staff assistance with machine operation and making change, the majority of reviews highlight serious concerns about the owner's aggressive and unprofessional behavior, including confrontational interactions with customers, particularly women and families with children. The facility has received multiple complaints about poor maintenance, with many machines frequently out of order, and pervasive cigarette smoke throughout the premises affecting customers' clothing. Additional issues include overpricing for services like key cutting and reported quality problems with cleaning results. The establishment operates with on-site staff and accepts cash payments, but prospective customers should be aware of the predominantly negative feedback regarding both the service atmosphere and facility conditions.

+44 20 4539 7621

Questions people ask

What payment methods does The Clapham Launderette accept?: The Clapham Launderette is coin-operated and accepts cash only. Change is available on site from staff, making it convenient for customers who need to break larger notes into coins for the machines.
What services does The Clapham Launderette offer?: The Clapham Launderette provides wash and dry services, dry cleaning, shirt washes, tailoring, clothing repairs, and key cutting. On-site staff are available to assist customers with machine operation and service enquiries.
Is The Clapham Launderette wheelchair accessible?: Yes, The Clapham Launderette is wheelchair accessible. The facility is designed to accommodate customers with mobility requirements.
What are the opening hours and when should customers arrive?: The Clapham Launderette closes at 19:00. Customers are advised to arrive with sufficient time to complete their washing and drying before closing, as the launderette enforces strict closing times.
How affordable is The Clapham Launderette?: The Clapham Launderette offers affordable pricing for laundry and dry cleaning services. Several customers have praised the reasonable rates, particularly for dry cleaning. Specific pricing details are available from staff on site.
Do staff members help first-time customers at The Clapham Launderette?: Yes, on-site staff at The Clapham Launderette are available to assist customers. Some customers have reported that staff helpfully explain how the machines work to first-time users, contributing to a convenient service experience.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources