The Laundry Room

Services and Amenities

About this launderette

The Laundry Room is a self-service launderette offering comprehensive laundry solutions including wash and fold service, dry cleaning, and professional stain removal. Located in Cardiff with wheelchair accessible facilities, the business operates Monday to Saturday 9am-5pm, with extended Sunday hours, accepting both coins and pound notes across various machine denominations. The launderette is staffed with notably helpful and friendly employees who receive consistent praise for their customer service and willingness to assist customers through the washing process. However, reviews indicate the facility is in need of refurbishment, with aging equipment and machines requiring maintenance. Despite infrastructure challenges, The Laundry Room maintains strong customer loyalty due to its professional staff support and quality service delivery, particularly for specialist cleaning tasks like stain removal and dry cleaning.

+44 29 2037 6111

Questions people ask

What payment methods does The Laundry Room accept?

The Laundry Room operates coin-operated machines and currently accepts cash only. However, customers should note that different machines accept different coin denominations—some take £1 coins, whilst others accept only 50p or 20p coins. It is advisable to bring a mix of coins when visiting to ensure smooth transactions.

How long does it typically take to get my laundry done?

The Laundry Room offers both self-service and staffed service options with varying turnaround times. For dry cleaning services, a standard 3-day turnaround is provided. During peak hours, customers may experience wait times for dryer availability, particularly for tumble drying. For specific timings on wash and fold services, contacting the launderette directly is recommended.

What services does The Laundry Room offer?

The Laundry Room provides a comprehensive range of laundry services including self-service washing, service wash (wash, dry and fold), dry cleaning, and specialist stain removal. The facility is equipped with tumble dryers and staffed by helpful team members who can assist customers with their laundry needs. Dry cleaning services include a 3-day turnaround.

Is The Laundry Room wheelchair accessible?

Yes, The Laundry Room is wheelchair accessible, making it suitable for customers with mobility requirements. The facility welcomes all visitors and aims to provide accessible laundry solutions to the community.

What are The Laundry Room's opening hours?

The Laundry Room opens Monday to Thursday from 9am to 5pm, Friday from 11am to 5pm, Saturday from 9am to 5pm, and Sunday from 10am to 5pm. Customers planning to visit should allow sufficient time before closing to complete their laundry, particularly if tumble drying is required.

What do customers say about The Laundry Room?

The Laundry Room receives mixed but generally positive feedback. Customers consistently praise the friendly and helpful staff, excellent stain removal results, and good cleaning quality—with many becoming regular customers. However, some concerns have been raised regarding facility maintenance, inconsistent coin acceptance across machines, and occasional wait times for dryer availability during peak periods. The business achieves a strong 4.25-star average rating overall.