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The Laundry Room

46 High St, Cheltenham, GL50 1EE3.1(24 reviews)

Opening Hours

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Washing Machines & Dryers

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Pricing

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Payment

Coin

Cash only operation. Staff can change notes into coins for machines.

Services and Amenities

  • Self Service
  • Coin Operated
  • Dry Cleaning
  • Duvet Cleaning
  • Large Item Washing
  • Wash Dry Fold
  • Cash Accepted
  • Cash Only
  • Change Available On Site
  • Convenient Location
  • Modern Equipment
  • On Site Staff
  • Seating Area
  • Tumble Dryers

Customer Reviews

3.1
24 Google reviews

The launderette receives polarised feedback. Positive reviews praise the modern equipment, helpful staff members, and quality results, while negative reviews heavily criticise the recent drastic price increases and inconsistent service quality. A significant portion of customers report frustration with pricing policies and occasional poor machine maintenance or cross-contamination issues.

Based on automated analysis of customer reviews

Machines EquipmentMostly positive
5 mentions
Staff ServiceMixed feedback
8 mentions
Quality ResultsMixed feedback
4 mentions
Facility CleanlinessMixed feedback
4 mentions
Convenience AmenitiesCommon concern
3 mentions

Seating is very low and uncomfortable wooden benches.

Payment OptionsCommon concern
2 mentions

Cash only.

PricingCommon concern
9 mentions

Cost of using the machines have increased by 100%... a total diabolical increase.

Common positives
  • Staff can be genuinely friendly, helpful, and accommodating (note-changing, special requests)
  • Modern washing machines and dryers that are clean and efficient when working properly
  • Convenient town-centre location for multi-tasking while laundry runs
  • High-quality cleaning results for linens and duvets
  • Reliable service history for some long-term commercial users (AirBnb hosts)
Watch-outs
  • Cash only accepted; no card payments available
  • Staff may be unhelpful with note-to-coin exchange
  • Filthy dirty machines and floors reported
  • Cross-contamination risk (dog hair on duvet)
  • Prices doubled or tripled suddenly with no explanation

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Laundry Room

The Laundry Room is a self-service launderette located in Cheltenham town centre, offering modern equipment for washing, drying, and folding services. The facility features coin-operated washing machines and tumble dryers in multiple sizes, with staff available on site to assist customers. While the launderette has attracted regular customers, particularly those using it for business purposes like Airbnb linen services, recent significant price increases have generated substantial customer concern. The facility operates on a cash-only basis with change available, and provides a convenient location for town centre visitors to conduct laundry while shopping. Customer experiences are mixed, with praise for quality results and friendly staff contrasting sharply with complaints about pricing, machine cleanliness, and service consistency.

Questions people ask

What are the self-service washing machine prices at The Laundry Room?
The Laundry Room charges £6 for small washers, £10 for medium washers, and £15 for large washers. Tumble dryers cost £1.50 for small (5 minutes) and £4 for large (5 minutes). These prices reflect the launderette's modern equipment and facilities.
Does The Laundry Room accept card payments?
The Laundry Room operates on a cash-only basis and does not accept card payments. On-site staff can assist customers by changing notes into coins for use in the machines, making it easier to access the launderette's services.
What large item services does The Laundry Room offer?
The Laundry Room specialises in duvet and quilt cleaning using modern, large-capacity machines designed for these items. The launderette also offers a full wash, dry, and fold service, as well as dry cleaning for garments such as coats. Dry cleaning prices vary depending on the item.
What is the town-centre location like for customers waiting during their wash?
The Laundry Room is situated in a convenient town-centre location, allowing customers to browse nearby shops or run errands whilst their laundry is being washed and dried. The launderette provides a seating area for those who prefer to wait on-site, though some customers have noted the seating could be more comfortable.
What equipment does The Laundry Room have?
The Laundry Room is equipped with modern washing machines and tumble dryers in small, medium, and large capacities. Customer feedback highlights that the machines are clean and efficient, with particular capability for handling large items such as duvets and quilts. The launderette's equipment is regularly maintained to ensure quality results.
What do customers say about The Laundry Room's service quality?
The Laundry Room receives mixed feedback. Customers praise the friendly and helpful staff, modern equipment, and high-quality cleaning results, particularly for duvets and linens. However, some customers have raised concerns about inconsistent service quality depending on which staff member is present, and some have noted concerns about machine cleanliness and maintenance. The launderette's town-centre location is appreciated by many for its convenience.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
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