The Washing Well Launderette
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The Washing Well Launderette

16 Boroughbridge Rd, York, YO26 5RU4.0(95 reviews)

Opening Hours

Monday
9am-5pm
Tuesday
9am-5pm
Wednesday
9am-5pm
Thursday
9am-5pm
Friday
9am-5pm
Saturday
9am-5pm
Sunday
9am-5pm

Washing Machines & Dryers

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Coin
Card
Contactless

Card and contactless accepted for washers; coin-operated dryers require pound coins. Staff provide change when needed.

Services and Amenities

  • Self Service
  • Service Wash
  • Card Payment
  • Coin Operated
  • Wash Dry
  • 7 Days A Week Operation
  • Car Parking
  • Cash Accepted
  • Change Available On Site
  • Contactless Payment
  • Free Parking
  • Free Wifi
  • Multiple Machine Sizes
  • Multiple Payment Options
  • On Site Staff
  • Parking Available
  • Parking On Site
  • Seating Area
  • Tumble Dryers
  • Wifi

Customer Reviews

4.0
95 Google reviews

The launderette operates reliable equipment and maintains adequate facilities, but is heavily undermined by inconsistent staff service. A small subset of staff deliver exceptional support, yet one individual's dismissive and rude behaviour dominates negative feedback. Performance hinges significantly on which staff member is present, creating unpredictable experiences for customers.

Based on automated analysis of customer reviews

Machines EquipmentStrong positive signal
6 mentions
Facility CleanlinessMostly positive
4 mentions
Convenience AmenitiesMostly positive
5 mentions
Payment OptionsMixed feedback
4 mentions
Quality ResultsMixed feedback
4 mentions
PricingMixed feedback
5 mentions
Staff ServiceCommon concern
12 mentions

Very cranky and rude lady running the place. Zero eye contact, no interest in helping.

Common positives
  • Machines deliver reliable washing and drying results
  • Well-maintained, organized facilities with helpful amenities like WiFi and parking
  • Some staff members provide exceptional, mile-going customer service
  • Professional commercial laundry service with excellent communication and delivery
  • Good variety of machine sizes available for different load types
Watch-outs
  • Pound coins required for dryers despite card payment option for washers
  • Inconsistent pricing information and charges (e.g., £5 vs £10 drying quoted)
  • Early closing times without clear signage frustrate walk-in customers
  • Limited service wash hours (10am-4pm) inconvenient for some customers
  • Caters primarily to business customers; low priority given to drop-in visitors

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Washing Well Launderette

The Washing Well is a self-service launderette located in York offering convenient coin-operated washing and drying facilities with a variety of payment methods including cash, card, and contactless options. This launderette features easy forecourt parking with both self-service and services wash available for customers seeking flexibility in their laundry needs. Operating 7 days a week from 9:00am to 5:00pm, The Washing Well provides customers with working machines in a clean facility supported by free Wi-Fi access. With on-site parking and multiple payment options, the launderette caters to both locals and visitors in the York area seeking affordable, accessible laundry solutions.

Questions people ask

What payment methods does The Washing Well Launderette accept?
The Washing Well Launderette accepts cash, card, and contactless payment for self-service washing machines. Coin-operated dryers require pound coins, though staff can provide change when needed. Card and contactless options make it convenient to wash without carrying cash, though customers should have pound coins available for drying or ask staff for change.
How much does a self-service wash cost at The Washing Well Launderette?
Self-service washing costs £6.00 for a 20 lb load, £8.00 for a 30 lb load, and £10.00 for a 40 lb load. There is also a card-operated option for £5.00 per 30 minutes. Detergent is not included and costs £1.00 extra, so customers should budget accordingly for their laundry needs.
What drying options are available and how much do they cost?
The Washing Well Launderette has 6 coin-operated dryers charging £1.00 per pound coin, which provides approximately 6 minutes of drying time. Staff estimate a full load typically costs around £5.00 to dry completely. Customers can add coins as needed to continue drying until their laundry reaches the desired moisture level.
Does The Washing Well Launderette offer a service wash, and what does it include?
The Washing Well Launderette offers a professional service wash for £23.00. However, customers should be aware that some reviews mention quality concerns, including occasional detergent staining on items. Those interested in the service wash should enquire about current service hours and quality assurances before using this option.
What facilities and amenities are available while waiting for laundry?
The Washing Well Launderette provides free WiFi, comfortable seating, and on-site free parking in the forecourt area with additional free street parking nearby. These amenities make it convenient to wait for laundry or work while washing, and the launderette is rarely busy, so customers typically do not experience long queues.
What are the opening hours and what should I know about closing time?
The Washing Well Launderette closes at 17:00, and the last wash should commence by 16:30 to allow sufficient time for completion before closing. Customers planning to visit should note these times to avoid arriving too close to closing, as the launderette strictly adheres to its operational schedule.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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