

Opening Hours
- Monday
- 8am-9pm
- Tuesday
- 8am-9pm
- Wednesday
- 8am-9pm
- Thursday
- 8am-9pm
- Friday
- 8am-9pm
- Saturday
- 8am-9pm
- Sunday
- 7am-9pm
Washing Machines & Dryers
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Pricing
Washers
Dryers
Other prices
Payment
Cash only; no card or contactless payment accepted. No change machine on premises. Customers advised to bring £1 coins. Multiple recent reviews express frustration with lack of card payment options in 2024.
Services and Amenities
- Self Service
- Service Wash
- Coin Operated
- Blanket Cleaning
- Duvet Cleaning
- Ironing
- Large Item Washing
- Sports Kit Cleaning
- Staffed Counter Service
- Wash Dry Fold
- 7 Days A Week Operation
- Accessible Seating
- Car Parking
- Cash Accepted
- Cash Only
- Convenient Location
- Detergent Available
- Extended Hours
- Extra Large Washers
- Family Run Business
- Free Parking
- Industrial Machines
- Large Capacity Washers
- Multiple Machine Sizes
- No Card Payment
- No Change Machine
- On Site Staff
- Staffed Service
- Tumble Dryers
- Vending Machines
Customer Reviews
The launderette is generally well-regarded for its staff friendliness, quick service, and modern equipment, with customers appreciating the convenient central location and flexible service options. However, significant frustration exists around the cash-only payment system, inconsistent opening hours, and concerns about machine cleanliness and maintenance. Isolated but serious issues including lost items and staff conduct have damaged trust.
Based on automated analysis of customer reviews
What customers talked about
“In 2024 you expect all washes and drying facilities to be contact card payment.”
- Staff deliver friendly, thorough service with quick 2-hour turnaround
- Modern, well-maintained equipment that is easy to use and reliable
- Centrally located in Salisbury, convenient for tourists and locals
- Flexible service options: drop-off service wash or self-service DIY
- Clean, secure facility with reasonable pricing and helpful staff
- Cash-only payment system with no card acceptance
- No change machine on premises, difficult to obtain £1 coins
- Customers unable to use services without sufficient cash
- Confusing and inconsistent opening hours (online, posted, and staff-reported times differ)
- Self-service only available after 4pm on weekdays
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette

The Washing Well is a friendly family-run launderette in the heart of Salisbury, established over 30 years ago and conveniently located on Chipper Lane near Debenhams and Salisbury Central Post Office. This launderette offers both staff-attended wash, dry and fold services and do-it-yourself self-service washing facilities with professional modern industrial washers and dryers in multiple machine sizes to suit all needs. Customers can have their washing or duvets ready in under 3 hours depending on service levels, with additional services including duvet cleaning, ironing, and sports kit cleaning available. The launderette operates 7 days a week with extended hours, offering coin-operated machines and helpful staff assistance during weekday business hours. Special rates are available for local businesses including restaurants, guesthouses, and hairdressers, making The Washing Well a versatile laundry solution for both domestic and commercial customers.
Questions people ask
- Do you accept card or contactless payments?
- Washing Well operates on a cash-only basis and does not accept card or contactless payments. The launderette has no change machine on premises, so customers are advised to bring £1 coins. Multiple customers have noted this cash-only policy as a frustration point, particularly given modern payment expectations.
- How much does a service wash cost, and how long does it take?
- Washing Well's service wash (wash, dry & fold) costs £10 for a standard load, £15 for a large load, and £20 for an extra-large load. Duvet cleaning is available separately: single duvets cost £11.99, double duvets £15.99, and king duvets £16.99 (with a £3 surcharge for feather-filled duvets). Service washes typically have a turnaround time of under 3 hours.
- What are the opening hours and when is self-service available?
- Washing Well's closing time is 21:00 (9pm) daily. Self-service washing and drying are available from 16:00–21:00 Monday to Friday, and 07:00–21:00 Saturday and Sunday. Staff-attended service wash is available Monday to Friday until 16:00. Note: Opening hours information varies across different sources; customers are advised to contact the launderette directly to confirm availability.
- What machine sizes are available?
- Washing Well offers standard, large, and extra-large washing machine capacities. Self-service washing costs £5 for a standard load and £10 for a large load. Drying is available at £0.20–£10 depending on duration. The launderette also has an extra-large duvet-specific machine for cleaning larger bedding items.
- Is the launderette clean and well-maintained?
- Washing Well features modern, up-to-date equipment that customers generally find easy to use. However, some recent reviews have raised concerns about washing machine cleanliness and maintenance, including visible buildup in door seals. The launderette operates CCTV surveillance and has staff on site during business hours who can assist with any facility concerns.
- Is there parking available, and what other facilities does Washing Well offer?
- Washing Well is centrally located with street parking available nearby (note: some nearby parking is charged). The launderette offers detergent for purchase, ironing and pressing facilities, and a vending machine. Wi-Fi is not available on the premises. The business is family-run and has operated for over 30 years.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Open to corrections
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