Jill’s launderette & Drycleaners Ltd
Source checked

Jill’s launderette & Drycleaners Ltd

52 Swan St, Loughborough, LE11 5BL4.3(53 reviews)

Opening Hours

Monday
8:30am-5pm
Tuesday
8:30am-5pm
Wednesday
8:30am-1pm
Thursday
8:30am-5pm
Friday
8:30am-5pm
Saturday
9am-5pm
Sunday
9am-5pm

Washing Machines & Dryers

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Pricing

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Payment

Coin
Card

Pound coins required for dryers; machines accept cash. Customers report change availability.

Services and Amenities

  • Self Service
  • Card Payment
  • Coin Operated
  • Dry Cleaning
  • Duvet Cleaning
  • Sports Kit Cleaning
  • Stain Removal
  • Wash Dry Fold
  • Wet Cleaning
  • 7 Days A Week Operation
  • Change Machine
  • Convenient Location
  • Large Capacity Washers
  • On Site Staff
  • Tumble Dryers
  • Wheelchair Accessible

Customer Reviews

4.3
53 Google reviews

The launderette receives mixed feedback with strong polarization. Customers consistently praise the helpful staff and excellent dry cleaning services, particularly the new lagoon system and competitive pricing. However, serious concerns emerge regarding staff conduct, machine reliability, and payment flexibility that significantly undermine the customer experience.

Based on automated analysis of customer reviews

Quality ResultsStrong positive signal
8 mentions
Convenience AmenitiesMostly positive
2 mentions
Facility CleanlinessMostly positive
6 mentions
Staff ServiceMixed feedback
12 mentions
Speed EfficiencyMixed feedback
4 mentions
Machines EquipmentMixed feedback
9 mentions
PricingMixed feedback
7 mentions
Payment OptionsCommon concern
2 mentions

dryers...not taking anything other than pound coins

Common positives
  • Staff go above and beyond to help customers and make them feel welcome
  • Exceptional dry cleaning results and value compared to traditional dry cleaners
  • New equipment including double stacking dryers and lagoon wet clean system
  • Large dryers work effectively and facility is clean and well-maintained
  • Long-term reliability with loyal customers returning for years
Watch-outs
  • Dryers only accept pound coins, not other denominations
  • Limited payment flexibility reported
  • Long queues on Sundays with insufficient machine availability
  • Dirty floors reported
  • Dirty machines reported

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Jill’s launderette & Drycleaners Ltd

Jill's launderette & Drycleaners Ltd is a self-service launderette located in the Luffborough area offering convenient washing, drying, and professional dry cleaning services. Recently taken over with new management, the business now features modern double stacking dryers, innovative lagoon wet cleaning technology, and improved staffing that customers describe as helpful, friendly, and going above and beyond to assist. The facility provides wheelchair accessible access, coin-operated and card payment options, and serves both personal and commercial customers including weekly sports kit cleaning. While some reviews note occasional machine maintenance issues and pricing concerns, many customers praise the excellent value for money, particularly given current energy costs, and highlight the welcoming atmosphere created by the dedicated staff team. The launderette operates 7 days a week with extended hours, making it accessible for customers with busy schedules.

Questions people ask

What payment methods does Jill's launderette accept?
Jill's launderette & Drycleaners Ltd accepts both cash and card payments. The launderette has a change machine on site for customer convenience. However, customers should note that the tumble dryers currently accept pound coins only, so visitors may need to use the change machine if they do not have pound coins available.
What dry cleaning services are offered at Jill's launderette?
Jill's launderette & Drycleaners Ltd offers professional dry cleaning, wet cleaning, stain removal, and specialist services including sports kit and duvet cleaning. The launderette uses a modern lagoon wet clean system, which customers consistently praise for delivering exceptional results. The dry cleaning service is known for competitive pricing compared to traditional dry cleaners.
What washing machines and dryers are available?
Jill's launderette & Drycleaners Ltd operates large, medium, and small capacity washing machines, including large capacity washers designed for bulkier items. The launderette features modern double-stacking dryers. However, customers should be aware that machine availability can vary, and peak times (particularly Sundays) may see queues. The launderette is open 7 days a week to provide flexibility when visiting.
What are the opening hours?
Jill's launderette & Drycleaners Ltd operates Monday to Friday from 8:30am to 5:00pm, with Wednesday closing at 1:00pm. On Saturdays and Sundays, the launderette opens at 9:00am and closes at 5:00pm. The business is open 7 days a week, making it accessible for weekly laundry needs.
Is the launderette accessible for wheelchair users?
Yes, Jill's launderette & Drycleaners Ltd is wheelchair accessible. The launderette is also conveniently located and easily accessible by public transport, making it a practical choice for customers with varying mobility needs.
Is there a wash and fold service available?
Yes, Jill's launderette & Drycleaners Ltd offers a wash, dry, and fold service as an alternative to self-service washing. Staff are available on site to assist customers with their laundry needs. Customers praise the friendly and helpful nature of the staff when using launderette facilities.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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