Laundrette - Kirkby Stephen

Lupus St Stephen, CA17 4QL3.8(9 reviews)

Directions

Opening Hours

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Washing Machines & Dryers

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Coin

Coin-operated machines requiring 10p, 20p, and £1 coins. Change machine not available; customers advised to visit post office for change.

Services and Amenities

Self Service
Coin Operated
Wash Dry
Cash Accepted
Cash Only
Detergent Available
Multiple Machine Options
Multiple Machine Sizes
Tumble Dryers
Weekday Opening
Weekend Opening

Customer Reviews

3.8

9 Google reviews

The launderette offers basic self-service washing with multiple machine sizes at reasonable base prices, but customers encounter significant frustration with unreliable equipment performance, coin-only payment requirements, and poor maintenance standards. Machine failures—particularly incomplete spinning and inconsistent dryer temperatures—create unexpected additional costs and garment damage risks.

Based on automated analysis of customer reviews

What customers talked about

PricingMixed feedback

4 mentions

Convenience AmenitiesMixed feedback

2 mentions

Machines EquipmentCommon concern

5 mentions

“Wash never spun; dryer paid for hot but delivered cold air”

Payment OptionsCommon concern

3 mentions

“Bring pounds, 10 and 20 pence for machines and for soap”

Quality ResultsCommon concern

3 mentions

“managed to shrink a jumper in the dryer as the warm was still not cool enough”

Staff ServiceCommon concern

1 mention

“Camera watched but no way of getting help with these old machines”

Common positives

Multiple machine sizes available to accommodate different load volumes
Reasonable base washing machine pricing (£5-9 range)
Reliable operational schedule across weekend and weekday evenings
On-site soap available for customers who need it

Watch-outs

non_user_friendly_machines
poor_machine_maintenance
unreliable_dryers
no_staff_assistance
no_change_machine

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

This self-service launderette offers coin-operated washing machines and tumble dryers in multiple sizes to accommodate different laundry loads. The facility provides affordable wash and dry services, with washing machines priced between £5-£9 depending on capacity and dryers at £1 for 5-7 minutes. Customers should bring 10p and 20p coins for machines and detergent, which is available on-site for 30p. Operating Thursday through Monday from 9:30am to 6:30pm, this launderette is a convenient option for self-service laundry needs, though users are advised to check machine conditions and select the larger dryer for more efficient drying results.

Questions people ask

What are the washing machine prices at Laundrette?: Laundrette offers washing machines in three sizes: small machines cost £5, medium machines cost £6, and large machines cost £9. Large machines are designed for bedding and towels and run for approximately 37 minutes. Washing cycles typically take around 35 minutes across all sizes.
What payment methods does Laundrette accept?: Laundrette is cash-only and coin-operated, accepting 10p, 20p, and £1 coins. A change machine is not available on-site, so customers are advised to visit a post office before arriving to obtain the correct coins. Detergent is available for £0.30 (three 10p coins).
How much does it cost to dry clothes at Laundrette?: Tumble dryers cost £1 per cycle, which typically provides 5–7 minutes of drying time. Customers should note that repeat drying may be necessary if initial results are unsatisfactory, as dryer performance can vary between individual machines.
What machines and facilities does Laundrette have?: Laundrette has four washing machines and four tumble dryers available in small, medium, and large sizes to accommodate different load volumes. The facility is monitored by CCTV surveillance but does not offer WiFi or vending machines. On-site detergent is available for purchase.
When is Laundrette open?: Laundrette opens from 9:30 am to 6:30 pm on Thursday, Friday, Saturday, Sunday, and Monday. The launderette is closed on Tuesday and Wednesday.
Are there any concerns I should know about before visiting Laundrette?: Some customers have reported that washing machines occasionally fail to complete the spin cycle fully, and dryer temperatures can be inconsistent. The machines are older and feature handwritten instructions, which some users have found difficult to follow. It is recommended to inspect your clothes after both washing and drying cycles, particularly delicate items that may be sensitive to temperature variations.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Open to corrections