Matlock Launderette

Matlock Launderette

10 Firs Parade, Matlock, DE4 3AS4.0(40 reviews)

Opening Hours

Monday
9am-5pm
Tuesday
9am-5pm
Wednesday
9am-5pm
Thursday
9am-5pm
Friday
9am-5pm
Saturday
9am-5pm
Sunday
Closed

Washing Machines & Dryers

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No account needed · takes 10 seconds · helps the next visitor

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Coin
Card

Accepts £2 and 50p coins. Change available from staff.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Duvet Cleaning
  • Large Item Washing
  • Wash Dry
  • Books Available
  • Cash Accepted
  • Change Available On Site
  • Folding Tables
  • On Site Staff
  • Staffed Service

Customer Reviews

4.0
40 Google reviews

This launderette generates deeply polarised feedback, with experiences hinging heavily on which staff member is present. Helpful, patient staff receive consistent praise for guiding customers and providing warm service, while reports of one particular staff member being dismissive, rude, and unhelpful drive significant negative sentiment. Service wash pricing is perceived as exploitative relative to competitor offerings.

Based on automated analysis of customer reviews

Machines EquipmentMostly positive
5 mentions
Convenience AmenitiesMostly positive
4 mentions
Facility CleanlinessMixed feedback
4 mentions
Payment OptionsMixed feedback
2 mentions
Staff ServiceMixed feedback
15 mentions
Quality ResultsCommon concern
4 mentions

the clothes dont smell nice after the service either

PricingCommon concern
5 mentions

Here it was £24-90 for a service wash ??? It's a total rip-off

Common positives
  • Staff provide patient, helpful guidance to first-time users and tourists
  • Machines accommodate large items like king-size duvets and bed quilts
  • Convenient Saturday afternoon opening hours fill a local service gap
  • Parking available outside the facility
  • Fair pricing on self-service machines (when staff are helpful)
Watch-outs
  • Coin-only payment for some machines; limited card acceptance mentioned
  • Facility described as dirty in some reviews
  • Washing smells like dirty water in some instances
  • Only 6 of 10 machines operational at time of review (new ones ordered)
  • Service wash prices significantly higher than competitor rates (£24-90 vs £8)

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Matlock Launderette

Matlock Launderette is a self-service launderette offering both coin-operated washing machines and a staffed service wash option, with convenient facilities including folding tables and baskets. The launderette features large capacity machines suitable for heavy items like king-size duvets and bed quilts, accepting cash, cards, and coin payments with change available on site. Staff assistance is available to help customers, particularly those new to self-service laundry, though experiences vary significantly. Operating Monday to Saturday from 9am-5pm in the Peak District area, this launderette serves as a valued resource for visitors and locals alike, with recent machine updates underway. Customer reviews highlight both exceptional staff support from certain team members and concerns about pricing for service washes and equipment maintenance.

Questions people ask

What payment methods does Matlock Launderette accept?
Matlock Launderette accepts both cash and card payments. The launderette takes £2 and 50p coins for self-service machines, and change is available from the on-site staff. Card payment is also available for certain transactions.
Can I wash large items like duvets at Matlock Launderette?
Yes, Matlock Launderette offers large item washing and specialises in duvet cleaning with extra-large capacity machines. Customers have successfully washed king-size duvets and heavy bed quilts at the facility, making it suitable for items that standard domestic machines cannot accommodate.
What are the prices for self-service washing and drying?
Self-service washing costs £5 per load, and drying costs £2 per cycle. Service wash options are also available at £24.90. Matlock Launderette provides baskets and folding tables to assist customers during their visit.
What are Matlock Launderette's opening hours?
Matlock Launderette opens at 9am and closes at 5pm, seven days a week, Monday through Saturday. The launderette is open on Saturday afternoons, which many customers appreciate as a convenient local service option.
What facilities and amenities are available at Matlock Launderette?
Matlock Launderette provides folding tables and baskets to make washing and drying easier for customers. The facility features on-site staff who are available to offer guidance and assistance. Books are available to read while customers wait, and parking is available outside the launderette.
What do customers say about Matlock Launderette?
Matlock Launderette receives mixed feedback. Many customers praise the helpful, friendly staff who provide patient guidance to first-time users, and the machines are noted as reliable and capable of handling large items. However, some customers have raised concerns about service wash pricing compared to other locations, and facility cleanliness has been mentioned as an area for improvement.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Open to corrections

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