Verified
Opening Hours
- Monday
- 9am-5pm
- Tuesday
- 9am-5pm
- Wednesday
- 9am-5pm
- Thursday
- 9am-5pm
- Friday
- 9am-5pm
- Saturday
- 9am-4pm
- Sunday
- Closed
Washing Machines & Dryers
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Pricing
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Payment
Coin
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Services and Amenities
- Service Wash
- Card Payment
- Coin Operated
- Bedding Cleaning
- Dry Cleaning
- Duvet Cleaning
- Stain Removal
- Suit Cleaning
- Wash Dry Fold
- Cash Accepted
- Multiple Machine Sizes
- Multiple Washers
- Seating Area
- Tumble Dryers
Customer Reviews
4.0
The launderette delivers highly personal, caring service that customers appreciate, with staff frequently praised for their friendliness and helpfulness. However, significant concerns exist around pricing transparency, inconsistent quality outcomes including garment damage, and occasional lapses in professionalism that undermine the positive experience.
Based on automated analysis of customer reviews
What customers talked about
Staff ServiceStrong positive signal
12 mentionsSpeed EfficiencyMostly positive
1 mentionConvenience AmenitiesMostly positive
2 mentionsFacility CleanlinessMostly positive
2 mentionsQuality ResultsMixed feedback
6 mentionsPricingCommon concern
5 mentions“On the window it is advertised that 4 items dry cleaned is £18. When I picked up my 3 piece suit and shirt I was charged £25”
Common positives
- Staff are genuinely friendly, kind, and go above and beyond with personal touches
- Owner and team demonstrate care and commitment to customer satisfaction
- Helpful advice and support, especially during difficult circumstances
- Excellent atmosphere and enjoyable banter make the waiting experience pleasant
- Reliable, consistent quality results when service standards are maintained
Watch-outs
- Advertised prices do not match final charges
- Lack of pricing transparency on signage vs. actual billing
- Items returned in poor condition or dirtier than arrival
- Damage to customer garments during service
- Service considered overpriced compared to competitors
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette
A self-service launderette with friendly staff offering various cleaning services, though with mixed reviews about pricing and cleaning quality.
Questions people ask
- What are the dry cleaning prices at Parade Launderette?
- Dry cleaning pricing at Parade Launderette starts from £25 for items such as a 3-piece suit and shirt. Customers should note that there have been reports of pricing discrepancies between window signage and final charges, so it is recommended to confirm prices with staff before dropping off garments. The launderette has a staffed counter service available to discuss specific pricing for individual items.
- What payment methods does Parade Launderette accept?
- Parade Launderette accepts card payments at its staffed counter service. Customers using the self-service washing and drying facilities should contact the launderette directly to confirm what payment options are available for those machines.
- What services does Parade Launderette offer?
- Parade Launderette offers both self-service and full-service options. Customers can use self-service washing and drying machines, or take advantage of staffed services including service wash, dry cleaning, and wash-dry-fold packages. The launderette has a staffed counter where customers can discuss which service best suits their needs.
- What facilities are available while I wait for my laundry?
- Parade Launderette provides seating for customers waiting for their laundry and has a television available. The launderette is described by customers as having a friendly and laid-back atmosphere, making it a comfortable place to spend time whilst laundry is being processed.
- What do customers say about the staff and service at Parade Launderette?
- Parade Launderette is highly praised for its friendly, helpful, and caring staff who provide personal attention to customers. Reviews highlight that the team goes above and beyond, including offering to fold and package laundry with care. Staff are noted for their willingness to help during difficult circumstances and for creating a welcoming atmosphere. However, some customers have reported inconsistent experiences, so service quality may vary.
- Are there any concerns I should know about before using Parade Launderette's services?
- Whilst Parade Launderette is known for excellent customer service, customers have raised concerns about pricing transparency—with some reporting that final charges exceeded advertised rates. Additionally, a small number of customers have reported quality issues, including garments being returned in poor condition or damaged. It is advisable to clarify pricing upfront and inspect items carefully upon collection.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Open to corrections
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