Prima Cleaners

Services and Amenities

About this launderette

Prima Cleaners is a launderette and dry cleaner on 21-23 Old Hall St in Liverpool. Listed facilities include wheelchair accessible, on site staff, card payment and app booking. Payment is currently recorded as card; opening hours and prices should be confirmed before visiting.

+44 151 280 5584Visit website

Questions people ask

What payment methods does Prima Cleaners accept?

Prima Cleaners accepts card payments, contactless payments, and payment via the mobile app. Cash is not required to use the service. The app integration allows customers to pay digitally and track machine availability in real time.

Does Prima Cleaners offer specialist cleaning services for delicate items?

Yes, Prima Cleaners specialises in cleaning delicate and specialist items, including wedding dresses, designer clothing, suits, coats, duvets, blankets, and curtains. Customers consistently praise the business for its attentive care with specialist garments, with many noting that suits, duvets, and coats come back in excellent condition.

What are the opening hours at Prima Cleaners?

Prima Cleaners is open Monday to Friday from 9am to 5pm. The business does not list weekend opening hours in its current operational information.

Is Prima Cleaners wheelchair accessible?

Yes, Prima Cleaners is wheelchair accessible with an accessible entrance. The facility has on-site staff available to assist customers, and the location offers secure entry via the mobile app.

How long does a typical laundry service take at Prima Cleaners?

Service turnaround times vary depending on the type of service requested. Whilst most customers report positive experiences, some reviews mention delays of up to 3 days for standard laundry. Prima Cleaners offers text alerts to notify customers when clothes are ready for collection, though some customers have reported not receiving these notifications consistently. For specialist services like dry cleaning, turnaround times may differ—contacting the business directly is recommended for specific timelines.

What do customers say about Prima Cleaners' service quality?

Prima Cleaners receives strong praise for friendly and professional staff, with high ratings for cleaning quality and attention to detail. Customers frequently note that clothes come back fresh-smelling and well-folded. However, some reviews raise concerns about garment damage (including shrinkage), inconsistent service quality, and pricing that is perceived as higher than competitors. Recent reviews show predominantly positive sentiment, though prospective customers should be aware of isolated reports of service delays and garment handling issues.