The Bell Launderette launderette photo
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The Bell Launderette

79 Prince Ave, Southend-on-Sea, SS2 6RL4.4(67 reviews)

Opening Hours

Monday
8am-8pm
Tuesday
8am-8pm
Wednesday
8am-8pm
Thursday
8am-8pm
Friday
8am-8pm
Saturday
8am-8pm
Sunday
8am-8pm

Washing Machines & Dryers

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Pricing

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Payment

Coin

Coin-operated machines; customers consistently report needing to bring change as no change machine available

Services and Amenities

  • Service Wash
  • Self Service
  • Coin Operated
  • Pick Up Drop Off
  • 7 Days A Week Operation
  • Books Available
  • Change Machine
  • Detergent Available
  • Extended Hours
  • Fabric Conditioner Available
  • Folding Tables
  • Magazines Available
  • Multiple Machine Sizes
  • Parking Available
  • Seating Area
  • Tumble Dryers
  • Wheelchair Accessible

Customer Reviews

4.4
67 Google reviews

The launderette maintains a good reputation with strong cleanliness and convenience appeal, supported by a 4.39/5 average rating. However, significant frustration exists around machine reliability, payment failures, and refund handling—with at least one customer reporting months-long communication failures. Pricing increases further erode satisfaction.

Based on automated analysis of customer reviews

Facility CleanlinessStrong positive signal
6 mentions
Convenience AmenitiesMostly positive
6 mentions
Staff ServiceMostly positive
4 mentions
Quality ResultsMostly positive
3 mentions
Machines EquipmentMixed feedback
9 mentions

3 washing machines not working and Had £4 taken off us

PricingMixed feedback
8 mentions

£7 for a large wash feels punchy.

Payment OptionsCommon concern
7 mentions

no change machine so I had to scavenge the neighbourhood for change

Common positives
  • Facility is clean, tidy, and well-organized with ample machines
  • Staff are helpful and willing to provide change
  • Competitive pricing compared to other local launderettes
  • Comfortable waiting area with seating and amenities
  • Clothes dry quicker and cheaper than at home
Watch-outs
  • Machines take money without providing service
  • Dryers malfunction and steal coins
  • No change machine available on-site
  • Refund requests ignored for extended periods
  • Poor communication regarding refunds

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Bell Launderette

The Bell Launderette is a self-service laundry facility offering both coin-operated washing and tumble drying services, plus professional service wash options. Located conveniently near local amenities, this launderette features multiple machine sizes to accommodate different load requirements, with amenities including seating areas, folding tables, complimentary baskets and paper towels, and magazines for waiting customers. The facility is wheelchair accessible with ample parking available and operates extended hours seven days a week from 8am-8pm. While customers appreciate the competitive pricing relative to home use, convenient location, and clean atmosphere with comfortable waiting facilities, recent reviews highlight concerns about machine reliability, unpredictable refund processes, and the need to bring correct change as there is no on-site change machine. The launderette offers both self-service and professional laundry solutions, making it a practical option for regular customers despite occasional equipment issues.

Questions people ask

What payment methods does The Bell Launderette accept?
The Bell Launderette operates on a coin-only basis for all self-service machines, including washers and dryers. Customers should bring coins in the denominations required for their chosen wash cycle. The launderette does not currently have a change machine on-site, so visitors are advised to arrive with the correct change or visit a nearby shop to obtain coins before use.
What are the current prices for washing and drying at The Bell Launderette?
The Bell Launderette charges £5 for a small wash and £8 for a large wash. Tumble drying costs £4 per cycle, though customers report that drying time allocation can vary between machines. Service wash options are also available for customers who prefer drop-off and collection.
What facilities and amenities are available while I wait?
The Bell Launderette provides a comfortable waiting area with seating, including a sofa and large tables with chairs for folding clothes. The facility also stocks books and magazines, and provides baskets and paper towels for customer use. The launderette is wheelchair accessible and offers detergent and fabric conditioner for purchase on-site.
When is The Bell Launderette open?
The Bell Launderette operates seven days a week from 8:00 AM to 8:00 PM, offering extended hours to accommodate various customer schedules. This includes opening on weekends, providing convenient access throughout the week.
Is The Bell Launderette clean and well-maintained?
The Bell Launderette is praised by customers for being a clean, tidy, and well-organised facility with a good selection of machines in various sizes. The launderette is well laid out and generally receives positive feedback regarding facility maintenance and cleanliness standards.
What should I do if a machine takes my money without providing service?
Customers experiencing payment failures—such as machines taking coins without completing a wash cycle or dryers malfunctioning—should contact The Bell Launderette staff during attended hours for assistance with refunds. Based on customer feedback, refund processes and communication have been areas of concern, so it is recommended to document the time and machine details and seek immediate staff support to resolve the issue promptly.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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