The Clean Team Launderette
Source checked

The Clean Team Launderette

20 Fawkon Walk, Hoddesdon, EN11 8TJ4.9(76 reviews)

Opening Hours

Monday
9am-6pm
Tuesday
9am-6pm
Wednesday
9am-6pm
Thursday
9am-6pm
Friday
9am-6pm
Saturday
9am-6pm
Sunday
10am-4pm

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Pricing

Washers

Self-service washer - StandardSelf-service washing from £8 per load
from £8 per load

Dryers

Self-service dryer - StandardDrying service £5
£5 per load

Payment

Coin
Card
Contactless

Coin-operated machines accept cash; customers report change machine availability. Staff also process card payments for full-service options.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Collection Delivery
  • Ironing
  • Pick Up Drop Off
  • Stain Removal
  • Wash Dry Fold
  • Same Day Service Available
  • Accessible Parking
  • Car Parking
  • Change Machine
  • Charging Points
  • Children Play Area
  • Children Welcome
  • Clean Machines
  • Commercial Grade Equipment
  • Detergent Available
  • Fabric Conditioner Available
  • Family Run Business
  • Flexible Service Options
  • Free Coffee
  • Free Parking
  • Free Tea Coffee
  • Large Capacity Dryers
  • Large Capacity Washers
  • Modern Equipment
  • Modern Well Maintained Machines
  • On Site Staff
  • Parking Available
  • Seating Area
  • Staffed Service
  • Toilets Available
  • Wheelchair Accessible

Customer Reviews

4.9
76 Google reviews

The launderette receives overwhelmingly positive feedback, with customers consistently praising the owner Sarah, her husband, and staff for exceptional friendliness, cleanliness, and value. One detailed negative review highlights serious operational and equipment issues, but represents a stark outlier against 75 highly satisfied customers who emphasize personal touch and service quality.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
38 mentions
Facility CleanlinessStrong positive signal
26 mentions
Quality ResultsStrong positive signal
14 mentions
Machines EquipmentStrong positive signal
18 mentions
Convenience AmenitiesStrong positive signal
12 mentions
Speed EfficiencyStrong positive signal
12 mentions
PricingStrong positive signal
16 mentions
Payment OptionsMixed feedback
3 mentions

Heavy soiled cycle is extra pound. Coin-only payment, £1 per 5 mins for dryers.

Common positives
  • Staff go above and beyond with exceptional friendliness and helpfulness
  • Facilities are spotlessly clean with modern, reliable equipment
  • Competitive pricing and excellent value for money
  • Owner-operated business with genuine customer care and hospitality
  • Additional amenities: free tea/coffee, phone chargers, children's play area, collection/delivery service
Watch-outs
  • Hidden surcharges for specific wash cycles (e.g., heavy soiled costs extra)
  • Coin-only payment system requires exact change
  • Insufficient drying time; dryers underperform relative to cost
  • Long drying durations required (20+ pounds for adequate drying)
  • Soap dispensers accumulate residue from previous users

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Clean Team Launderette

The Clean Team Launderette in Hoddesdon is a family-run, self-service and full-service launderette located in the heart of Hoddesdon Town Centre near Aldi supermarket on Fawkon Walk. Operating with a commitment to transparency and customer care, this modern launderette features state-of-the-art JLA washing machines and dryers alongside coin-operated facilities for self-service customers. Services include professional wash and fold, ironing, collection and delivery options, with all operations conducted on-site and no mixed laundry loads. The welcoming facility offers free parking, wheelchair accessible entrances and parking, free tea and coffee, and a children's play area, creating a comfortable environment for customers. With courteous staff assistance available and a reputation for meticulous care and discretion, The Clean Team Launderette serves both domestic and commercial customers across Hoddesdon and surrounding areas.

Questions people ask

What does a wash cycle cost, and are there any hidden charges?
A standard wash cycle at The Clean Team Launderette costs £5 and takes approximately 25 minutes, with detergent included. A heavy soiled cycle incurs an additional £1 charge on top of the base wash price. Customers should be aware of this surcharge when selecting wash options, as some reviewers noted surprise at the extra cost.
How long does drying take, and what are the costs?
The Clean Team Launderette offers two drying options: a standard 15-minute dry for £5, which typically accommodates even large loads in one of the extra-large dryers, or a pay-as-you-go option at £1–£3 per minute. Some customers report that heavily soiled loads may require additional drying time for optimal results.
What payment methods does the launderette accept?
The Clean Team Launderette accepts cash (coins), contactless card, and card payments. A change machine is available on-site for customers who need to exchange notes or notes for coins. Staff at the counter also process card payments for full-service options such as wash, dry and fold.
Does The Clean Team Launderette offer a service wash, and can clothes be collected and delivered?
Yes, The Clean Team Launderette provides a full service wash that includes washing, drying, and folding of clothes. Collection and delivery services are also available, including same-day options. Customers praise the quality and presentation of folded garments returned in bags.
What amenities and facilities are available at the launderette?
The Clean Team Launderette offers free Wi-Fi, free tea and coffee, device charging points, a children's play area with toys, baby changing facilities, and accessible seating and toilets. The launderette is fully wheelchair accessible and features a glass frontage for transparency. Free parking with 40 minutes available directly outside, plus additional free parking within walking distance, makes the location near Aldi supermarket on Fawkon Walk particularly convenient.
What do customers say about The Clean Team Launderette?
The Clean Team Launderette maintains an average rating of 4.9 out of 5 stars across 76 reviews. Customers consistently praise the exceptional friendliness and professionalism of owner Sarah and staff, the spotless cleanliness of facilities and modern JLA machines, and the excellent value for money. The launderette is described as welcoming and well-maintained, though some reviewers note occasional concerns about drying effectiveness and payment clarity on certain cycles.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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