What services does The Laundry Basket offer?

The Laundry Basket provides a comprehensive range of laundry services including service wash, dry cleaning, wash and iron, wash dry and press, wash dry and fold, duvet cleaning, equine laundry, and commercial laundry contracts. The launderette uses specialist commercial machines to handle large items such as duvets and offers extra-large item capacity for customers with substantial laundry needs.

Does The Laundry Basket offer collection and delivery?

Yes, The Laundry Basket provides free collection and delivery for service wash, ironing, and specialist services. This convenience service is particularly popular with customers who have praised the quick turnaround times on service wash orders.

What payment methods does The Laundry Basket accept?

The Laundry Basket accepts card payments for its services. Customers can pay by card when arranging their laundry services.

What are customers saying about The Laundry Basket?

The Laundry Basket receives strong praise from customers, with an average rating of 4.4 out of 5 stars across 13 reviews. Customers consistently highlight the friendly and professional staff, reasonable prices, and excellent cleaning results—particularly for specialist services like duvet cleaning. However, some customers have reported concerns about item damage and loss during the service process, so it is advisable to document items sent for cleaning.

What makes The Laundry Basket suitable for large laundry items?

The Laundry Basket is equipped with specialist commercial machines designed specifically for large items, including extra-large item capacity. The launderette specialises in duvet cleaning and equine laundry, making it well-suited to handle oversized loads that standard launderettes cannot accommodate.

What are The Laundry Basket's opening hours?

The Laundry Basket closes at 17:00 (5:00 PM). Customers should arrange their visits or collections and deliveries accordingly to ensure they align with this closing time.

Source checked

The Laundry Basket

Name: The Laundry Basket
Address: 341 Abergele Rd, Colwyn Bay, Wales, LL29 9PG, GB
Telephone: +44 1492 517884
Rating: 4.4

341 Abergele Rd, Colwyn Bay, LL29 9PG4.4(13 reviews)

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Opening Hours

Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-5pm
Saturday: 9am-1pm
Sunday: Closed

Washing Machines & Dryers

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Pricing

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Payment

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Services and Amenities

Service Wash
Card Payment
Blanket Cleaning
Collection Delivery
Commercial Contracts
Commercial Laundry
Delivery Service
Dry Cleaning
Duvet Cleaning
Ironing
Large Item Washing
Pick Up Drop Off
Pillow Cleaning
Sleeping Bag Cleaning
Sports Kit Cleaning
Stain Removal
Uniform Laundry
Wash Dry Fold
Wash Dry Press
Collection And Delivery
Affordable Pricing
Commercial And Domestic Service
Commercial Grade Equipment
Multiple Payment Options
On Site Staff
Professional Service
Staffed Service

Customer Reviews

4.4

13 Google reviews

The launderette receives strong praise for its friendly staff, professional service, and reasonable pricing. However, concerns about item damage, loss, and poor complaint resolution create notable friction in an otherwise positive customer experience.

Based on automated analysis of customer reviews

What customers talked about

Staff ServiceStrong positive signal

8 mentions

Speed EfficiencyStrong positive signal

3 mentions

PricingStrong positive signal

5 mentions

Convenience AmenitiesStrong positive signal

2 mentions

Quality ResultsStrong positive signal

5 mentions

Common positives

Staff are consistently friendly, helpful, and professional
Prices are reasonable and represent good value for money
High-quality cleaning results, particularly for duvets and ironing
Fast turnaround times and convenient collection/delivery service

Watch-outs

Disputed charges applied for service failures
Items going missing (pillowcase missing for two weeks)
Damage to items during service (stains, broken zips)
Poor complaint handling and lack of staff accountability

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Laundry Basket is a professional launderette located in Old Colwyn, Conwy, offering comprehensive laundry services for both domestic and commercial customers. The business specializes in service wash, dry and press with convenient drop & go options available in small, medium, and large sizes, alongside dedicated dry cleaning and ironing services. They provide specialist cleaning for large items including duvets, pillows, sleeping bags, and unique equine laundry services featuring detergent-free washing and re-proofing for stable rugs, turnout rugs, and numnahs. The Laundry Basket stands out for its free collection and delivery service across all offerings, making it ideal for busy individuals, hotels, holiday lets, sports organizations, and businesses requiring uniform or contract laundry solutions. With friendly, professional staff and reasonable pricing, this launderette has built a reputation for reliable service and customer care.

+44 1492 517884 Visit website

Questions people ask

What services does The Laundry Basket offer?: The Laundry Basket provides a comprehensive range of laundry services including service wash, dry cleaning, wash and iron, wash dry and press, wash dry and fold, duvet cleaning, equine laundry, and commercial laundry contracts. The launderette uses specialist commercial machines to handle large items such as duvets and offers extra-large item capacity for customers with substantial laundry needs.
Does The Laundry Basket offer collection and delivery?: Yes, The Laundry Basket provides free collection and delivery for service wash, ironing, and specialist services. This convenience service is particularly popular with customers who have praised the quick turnaround times on service wash orders.
What payment methods does The Laundry Basket accept?: The Laundry Basket accepts card payments for its services. Customers can pay by card when arranging their laundry services.
What are customers saying about The Laundry Basket?: The Laundry Basket receives strong praise from customers, with an average rating of 4.4 out of 5 stars across 13 reviews. Customers consistently highlight the friendly and professional staff, reasonable prices, and excellent cleaning results—particularly for specialist services like duvet cleaning. However, some customers have reported concerns about item damage and loss during the service process, so it is advisable to document items sent for cleaning.
What makes The Laundry Basket suitable for large laundry items?: The Laundry Basket is equipped with specialist commercial machines designed specifically for large items, including extra-large item capacity. The launderette specialises in duvet cleaning and equine laundry, making it well-suited to handle oversized loads that standard launderettes cannot accommodate.
What are The Laundry Basket's opening hours?: The Laundry Basket closes at 17:00 (5:00 PM). Customers should arrange their visits or collections and deliveries accordingly to ensure they align with this closing time.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources