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The Laundry Room

Grange Place, Kettering, NN16 0NT4.5(88 reviews)

Opening Hours

Monday
7am-8pm
Tuesday
7am-8pm
Wednesday
7am-8pm
Thursday
7am-8pm
Friday
7am-8pm
Saturday
7am-8pm
Sunday
7am-8pm

Washing Machines & Dryers

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Pricing

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Payment

Coin

Coin-operated machines; no attendant frequently available to provide change. Customers report difficulty obtaining change when staff absent.

Services and Amenities

  • Service Wash
  • Self Service
  • Coin Operated
  • Collection Delivery
  • Large Item Washing
  • Wash Dry Fold
  • 7 Days A Week Operation
  • Accessible Parking
  • Affordable Pricing
  • Cash Accepted
  • Change Machine
  • Extra Large Washers
  • Folding Tables
  • Modern Equipment
  • Multiple Machine Sizes
  • Multiple Wash Programs
  • Seating Area
  • Tumble Dryers
  • Wheelchair Accessible

Customer Reviews

4.5
88 Google reviews

The launderette receives polarised feedback reflecting inconsistent service quality. While loyal customers praise friendly staff, reasonable pricing, and effective service washes, significant frustration exists regarding rude staff encounters, frequent machine downtime, and cleanliness concerns that deter repeat visits.

Based on automated analysis of customer reviews

Quality ResultsStrong positive signal
6 mentions
PricingStrong positive signal
7 mentions
Machines EquipmentMostly positive
8 mentions
Staff ServiceMostly positive
11 mentions
Convenience AmenitiesMostly positive
4 mentions
Speed EfficiencyMixed feedback
5 mentions
Facility CleanlinessMixed feedback
5 mentions
Payment OptionsCommon concern
4 mentions

No signage to explain even the coins they take let alone anything else

Common positives
  • Staff members like Vesta are exceptionally kind and helpful, going extra length to assist customers
  • Service wash offers high-quality results with fast turnaround and professional folding
  • Competitive pricing for large capacity machines and reasonable service wash costs
  • Website live feed showing machine availability helps customers plan visits
  • Reliable, prompt collection and delivery service for wash customers
Watch-outs
  • Unclear signage on which coins are accepted
  • Limited change availability when no attendant present
  • Inconsistent coin requirements across machines (£1 coins vs £1/20p)
  • Machines frequently fully occupied during peak hours
  • Only 3-4 out of 11 dryers operational, causing long waits

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Laundry Room

The Laundry Room is a self-service launderette open 7 days a week from 7am to 8pm, offering modern washing machines and tumble dryers in a range of sizes to accommodate everything from small daily loads to large items like duvets and quilts. Located with wheelchair-accessible parking and facilities, this launderette provides reasonable pricing (starting at £5 for small loads) and features coin-operated machines with relatively quick 30-minute wash cycles. Beyond standard self-service washing, they offer a premium collection and delivery service with same-day turnaround, including professional wash, dry, and fold options—ideal for customers whose machines are out of service or those needing bulk laundry handled. While recent management maintains generally positive standards and helpful service, customer experiences vary; the facility can experience equipment downtime and crowding during peak times. With helpful staff when available and a live website feed showing machine availability, The Laundry Room serves as a valuable community service for both regular laundering needs and emergency laundry situations.

Questions people ask

What does a large wash cost, and what can I fit in it?
The Laundry Room charges £8.00 for a large wash, which has capacity for a double duvet, three duvet covers, and approximately half a basket of additional clothing. This represents competitive pricing for the machine size and load capacity available.
What payment methods does the launderette accept?
The Laundry Room accepts cash and coins for its coin-operated machines. However, customers should note that signage regarding accepted coin denominations (£1 coins versus 20p pieces) is limited, and change availability may be restricted when no attendant is on duty. It is recommended to bring the correct coins where possible.
Does The Laundry Room offer a service wash option?
Yes, The Laundry Room provides a wash, dry, and fold service with collection and delivery available, particularly for insurance referrals and other bookings. This service typically offers same-day turnaround of approximately four hours, with washing returned fresh, soft, and neatly folded. Customers can contact the launderette to arrange a booking.
What facilities and amenities are available at The Laundry Room?
The Laundry Room features modern, well-maintained washing machines in multiple sizes (including extra-large models suitable for duvets and quilts) and tumble dryers. The facility offers wheelchair-accessible parking, a seating area, folding tables, and a live availability feed via the website to help customers plan their visit. The launderette operates seven days a week from 7am to 8pm.
I've read mixed reviews—what should I expect when visiting?
The Laundry Room receives polarised feedback reflecting variable service experiences. Customers consistently praise reasonable pricing, modern equipment, and friendly staff members when present; however, some visitors report inconsistent service quality, occasional machine downtime, and cleanliness concerns. Peak hours (particularly early morning) experience high occupancy. Visiting during off-peak times and checking the live availability feed may improve the experience.
Can I wash large items like duvets and quilts?
Yes, The Laundry Room has extra-large washing machines specifically designed for large items such as duvets and quilts. The facility also offers a commercial-grade wash, dry, and fold service for larger laundry loads. Customers praise the machine variety and capacity available at competitive prices.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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