Alison's Launderette

Services and Amenities

About this launderette

Alisons Launderette & Ironing Parlour is a customer-focused launderette in South Ockendon, Essex, offering comprehensive laundry and garment care services. The business provides self-service and full-service washing options alongside professional dry cleaning, suit cleaning, ironing, and curtain cleaning services. With dedicated staff available to assist customers, including helpful guidance for first-time users, Alisons combines the convenience of self-service facilities with expert professional care. The launderette operates 7 days a week with extended hours throughout the week, providing flexible scheduling to meet customer needs. Located at Broxburn Parade with accessible facilities and parking available, Alisons Launderette & Ironing Parlour serves the local community with personal attention and quality service.

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Questions people ask

What payment methods does Alison's Launderette accept?

Alison's Launderette accepts cash, card, and contactless payments. Whilst the machines are coin-operated, staff members are present at the counter and can process card or contactless payments on customers' behalf, making it unnecessary to carry cash. This flexibility is highlighted as a particular strength by customers.

Can Alison's Launderette clean large items like duvets and curtains?

Yes, Alison's Launderette specialises in washing and drying large items. The launderette features extra-large duvet machines and offers a dedicated duvet cleaning service that includes a carrier storage bag for winter storage. Curtain cleaning is also available as a specialist service. Customers consistently praise the quality and freshness of the duvet cleaning results.

What are Alison's Launderette's opening hours?

Alison's Launderette is closed on Wednesdays. Opening hours vary by day: the last wash time ranges from 14:00 on Sundays to 17:00 on Tuesdays and Thursdays, with 16:00 closings on Mondays, Fridays, and Saturdays. Customers should note that opening hours can be inconsistent, and it is advisable to contact the launderette before visiting to confirm current times.

What services does Alison's Launderette offer beyond self-service washing?

In addition to self-service washing and drying, Alison's Launderette offers service wash (wash, dry, and fold), dry cleaning, ironing service, suit cleaning, curtain cleaning, and specialised duvet cleaning. The launderette is staffed with a counter service where customers can discuss their requirements with experienced staff members including owner Alison.

Is Alison's Launderette clean and well-maintained?

Alison's Launderette maintains clean machines and is described as having a fresh-smelling environment. Recent customer feedback emphasises improved cleanliness and machine condition. However, some customers have reported occasional maintenance issues, and it is recommended to contact the launderette directly to discuss any specific concerns about facility condition or machine availability on the day of your visit.

Why do customers rate Alison's Launderette so highly?

Alison's Launderette achieves an average rating of 4.7 out of 5 stars, with customers particularly praising the exceptional friendliness and helpfulness of the staff. Owner Alison and her team are noted for going above and beyond to assist customers. The launderette is also commended for flexible card payment options, professional specialist services (especially duvet cleaning with beautiful results), and consistent quality across service washes. The combination of personal attention and reliable service has built a loyal customer base over 19 years of operation.