

Opening Hours
- Monday
- 8am-4pm
- Tuesday
- 8am-5pm
- Wednesday
- Closed
- Thursday
- 8am-5pm
- Friday
- 10am-4pm
- Saturday
- 8am-4pm
- Sunday
- 10am-2pm
Washing Machines & Dryers
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Pricing
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Payment
Staff accept card and contactless payments, making cash optional. Machines are coin-operated but staff can process payments on customer's behalf and accept card at end of visit. Staff presence enables flexible payment.
Services and Amenities
- Service Wash
- Self Service
- Card Payment
- Coin Operated
- Bedding Cleaning
- Curtain Cleaning
- Dry Cleaning
- Duvet Cleaning
- Ironing
- Large Item Washing
- Suit Cleaning
- Wash Dry Fold
- 7 Days A Week Operation
- Accessible To Tourists
- Cash Accepted
- Change Available On Site
- Multiple Machine Sizes
- On Site Staff
- Parking Available
- Seating Area
- Staffed Service
- Tumble Dryers
- Weekday Opening
- Weekend Opening
- Wheelchair Accessible
Customer Reviews
The launderette receives overwhelming praise for its exceptional personal service, friendly staff, and specialist offerings, particularly around duvet cleaning and card payment flexibility. However, significant operational issues undermine customer trust, including inconsistent opening hours, poor facility maintenance, and unreachable communication channels, creating a polarised experience.
Based on automated analysis of customer reviews
What customers talked about
“Machines out of date can't accept new coins. 3 machines out of service.”
“Shutters are still down... I was told 8am. They display a mobile number which is useless.”
- Staff are genuinely warm, friendly, and go above and beyond to help first-time users
- Flexible payment options including card payments accepted at end of service
- Professional specialist services for duvets and large items with excellent results
- Consistent quality, cleanliness, and reliable turnaround times for service washes
- 19 years of established credibility with owner Alison's personal dedication to service
- Machines do not accept new coins
- Requires cash for coin-operated machines
- Inconsistent opening hours; shutters down at advertised opening times
- Closure on normal business days without clear notice
- Filthy floors and seating areas
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette

Alisons Launderette & Ironing Parlour is a customer-focused launderette in South Ockendon, Essex, offering comprehensive laundry and garment care services. The business provides self-service and full-service washing options alongside professional dry cleaning, suit cleaning, ironing, and curtain cleaning services. With dedicated staff available to assist customers, including helpful guidance for first-time users, Alisons combines the convenience of self-service facilities with expert professional care. The launderette operates 7 days a week with extended hours throughout the week, providing flexible scheduling to meet customer needs. Located at Broxburn Parade with accessible facilities and parking available, Alisons Launderette & Ironing Parlour serves the local community with personal attention and quality service.
Questions people ask
- What payment methods does Alison's Launderette accept?
- Alison's Launderette accepts cash, card, and contactless payments. Whilst the machines are coin-operated, staff members are present at the counter and can process card or contactless payments on customers' behalf, making it unnecessary to carry cash. This flexibility is highlighted as a particular strength by customers.
- Can Alison's Launderette clean large items like duvets and curtains?
- Yes, Alison's Launderette specialises in washing and drying large items. The launderette features extra-large duvet machines and offers a dedicated duvet cleaning service that includes a carrier storage bag for winter storage. Curtain cleaning is also available as a specialist service. Customers consistently praise the quality and freshness of the duvet cleaning results.
- What are Alison's Launderette's opening hours?
- Alison's Launderette is closed on Wednesdays. Opening hours vary by day: the last wash time ranges from 14:00 on Sundays to 17:00 on Tuesdays and Thursdays, with 16:00 closings on Mondays, Fridays, and Saturdays. Customers should note that opening hours can be inconsistent, and it is advisable to contact the launderette before visiting to confirm current times.
- What services does Alison's Launderette offer beyond self-service washing?
- In addition to self-service washing and drying, Alison's Launderette offers service wash (wash, dry, and fold), dry cleaning, ironing service, suit cleaning, curtain cleaning, and specialised duvet cleaning. The launderette is staffed with a counter service where customers can discuss their requirements with experienced staff members including owner Alison.
- Is Alison's Launderette clean and well-maintained?
- Alison's Launderette maintains clean machines and is described as having a fresh-smelling environment. Recent customer feedback emphasises improved cleanliness and machine condition. However, some customers have reported occasional maintenance issues, and it is recommended to contact the launderette directly to discuss any specific concerns about facility condition or machine availability on the day of your visit.
- Why do customers rate Alison's Launderette so highly?
- Alison's Launderette achieves an average rating of 4.7 out of 5 stars, with customers particularly praising the exceptional friendliness and helpfulness of the staff. Owner Alison and her team are noted for going above and beyond to assist customers. The launderette is also commended for flexible card payment options, professional specialist services (especially duvet cleaning with beautiful results), and consistent quality across service washes. The combination of personal attention and reliable service has built a loyal customer base over 19 years of operation.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Details checked from public sources
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