Chester Le Street Washeteria

Chester Le Street Washeteria

3 Ashfield Ter, Chester-le-Street, DH3 3PD4.1(36 reviews)

Opening Hours

Monday
9am-5:30pm
Tuesday
9am-5:30pm
Wednesday
9am-5:30pm
Thursday
9am-5:30pm
Friday
9am-5:30pm
Saturday
9am-5:30pm
Sunday
Closed

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Pricing

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Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Commercial Laundry
  • Dry Cleaning
  • Duvet Cleaning
  • Ironing
  • Large Item Washing
  • Stain Removal
  • Wash Dry Fold
  • Accessible Parking
  • Car Parking
  • Cash Accepted
  • Coffee
  • Monday To Saturday Opening
  • On Site Staff
  • Seating Area
  • Staffed Service
  • Weekend Opening

Customer Reviews

4.1
36 Google reviews

The launderette is largely viewed positively, with strong praise for friendly, helpful staff and reasonable pricing. However, recurring concerns about service quality—including inadequate wash cycles, unresolved stains, and equipment damage—undermine customer confidence and suggest inconsistency in operations.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
14 mentions
Speed EfficiencyStrong positive signal
4 mentions
Machines EquipmentMostly positive
5 mentions
Quality ResultsMostly positive
8 mentions
PricingMostly positive
6 mentions
Convenience AmenitiesMostly positive
2 mentions
Common positives
  • Staff consistently described as friendly, helpful, and professional
  • Excellent speed and efficiency—same-day service with careful folding
  • Reasonable prices for launderette and dry cleaning services
  • Specialises in bulk items (duvets, heavy winter clothing) with good results
  • Named staff member (Mo) builds customer loyalty and trust
Watch-outs
  • Insufficient wash cycle duration (35 mins for hot wash cycle)
  • Garments not cleaned adequately within cycle time
  • Stains not removed from dry-cleaned items
  • Damaged garments (scorched buttons and toggles on coat)
  • Pricing discrepancy: stated £7 for large wash with inadequate results

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Chester Le Street Washeteria

Chester-le-Street Washeteria & Dry Cleaners is a self-service launderette offering a comprehensive range of laundry and dry cleaning services in the Chester Le Street area. The facility provides laundry services, dry cleaning, ironing, and commercial laundry solutions with experienced staff assistance available to help customers. Conveniently located with nearby parking, the launderette combines self-service flexibility with professional staffed support, allowing customers to avoid the time and hassle of laundry while benefiting from affordable, budget-friendly pricing. With quick turnaround times and a focus on customer convenience, this launderette is ideal for both domestic and commercial clients seeking reliable laundry solutions.

Questions people ask

What does the service wash include, and how long does it take?
Chester Le Street Washeteria offers a service wash option where customers can drop off items and have them washed, dried, and folded. The 6-item service wash is priced at £19.00 and typically has a 2-hour turnaround, allowing customers to collect their laundry the same day. Reviews consistently praise the speed and careful folding of this service.
How much does a large wash cost, and what's included?
A large wash at Chester Le Street Washeteria costs £7.00 and includes a hot water setting. The launderette also offers specialised machines for washing duvets and quilts. Customers are advised to check with staff about specific items, as some conditions (such as shirt exclusions) may apply but are not always clearly advertised on the window.
What payment methods does Chester Le Street Washeteria accept?
Chester Le Street Washeteria accepts card payments at the launderette. Customers can pay via card at the staffed counter service, which is available during operating hours.
Is there parking available, and how close is it to the launderette?
Free parking is available behind Argos, approximately a five-minute walk from Chester Le Street Washeteria. This makes it convenient for customers dropping off larger loads or using the service wash option.
What time does Chester Le Street Washeteria close?
Chester Le Street Washeteria closes at 17:30 (5:30 PM). Customers using the service wash should plan accordingly to collect their items before closing time.
What do customers say about the staff and service quality?
Chester Le Street Washeteria receives consistent praise for its friendly and helpful staff, with regular customers highlighting staff member Mo's willingness to assist. Reviews commend the quality of cleaning, reasonable pricing, and particularly quick turnaround times—some customers report dropping off three large bags of laundry at 2 PM and collecting washed, dried, and folded items by 4 PM. However, some customers have raised concerns about inconsistent wash cycle duration and occasional damage to garments, so it's worth discussing specific requirements with staff when dropping off items.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Open to corrections

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