Old Cinema Launderette

Services and Amenities

About this launderette

Old Cinema Launderette is a unique, family-run launderette in Durham offering a retro-chic experience in a beautifully renovated 1928 cinema building. Located at 38 Marshall Terrace, Gilesgate Moor, this professional launderette provides comprehensive services including self-service washing, full-service wash-dry-fold, dry cleaning, duvet laundering, and ironing for customers throughout the Durham area. Beyond traditional laundry facilities, the venue features a vintage-decorated space showcasing original cinema memorabilia and advertising, complemented by an on-site café serving freshly brewed coffee and alcoholic beverages, creating an inviting social atmosphere while customers care for their laundry. The facility is wheelchair accessible with gender-neutral toilets and is celebrated as an LGBTQ+ friendly, transgender-safe space that also hosts live music performances and community events. With professional, attentive staff and modern state-of-the-art machines, Old Cinema Launderette transforms ordinary laundry day into an enjoyable social experience combining quality service with distinctive character and heritage.

+44 191 384 1412Visit website

Questions people ask

What services does Old Cinema Launderette offer?

Old Cinema Launderette provides a comprehensive range of laundry services including self-service washing and drying, professional service wash (£10–£12), dry cleaning, wash and iron, wash dry and fold, and specialised duvet cleaning using state-of-the-art machines. The launderette uses modern equipment designed to deliver exceptional cleaning results.

What facilities and amenities are available while I wait?

Old Cinema Launderette is much more than a typical launderette. The venue features complimentary WiFi, a seating area, a coffee machine with hot drinks service, snacks, and a gin and tonic service. The launderette also hosts live music events and boasts retro decor and memorabilia, creating a unique vintage-chic atmosphere that customers consistently praise.

Is Old Cinema Launderette accessible for wheelchair users?

Yes, Old Cinema Launderette is wheelchair accessible. The launderette also provides gender-neutral toilets and is LGBTQ+ friendly, ensuring a welcoming environment for all customers.

What do customers say about the quality of the service?

Old Cinema Launderette has an exceptional average rating of 4.87 out of 5 stars across 200 reviews. Customers consistently praise the friendly and helpful staff, immaculate cleaning results, and unique atmosphere. The launderette is noted for going above and beyond, with customers highlighting perfectly pressed garments, fresh-smelling duvets, and reliable service. However, some isolated complaints mention lost items and communication issues, which customers are encouraged to report promptly to management.

What payment methods does Old Cinema Launderette accept?

Old Cinema Launderette accepts card payments. However, detailed information regarding all available payment methods (such as cash or mobile payments) is not currently specified. Customers are recommended to contact the launderette directly or check in person for a complete list of accepted payment options.

What are the opening hours?

Old Cinema Launderette closes at 5:00 PM (17:00). Customers are advised to confirm full opening hours and any special festive or weekend arrangements before visiting, as some customers have reported unexpectedly finding the launderette closed during times they believed it would be open. Contacting the launderette in advance is recommended to avoid disappointment.