What payment methods does Launderama accept?

Launderama accepts both cash and card payments. However, customers should note that no change machine is available on-site, so those paying with cash may need to bring the exact amount or be prepared to visit a nearby shop for change if required.

How much does a wash cost at Launderama?

Launderama's washing prices vary by load size. A medium wash costs approximately £13.50, whilst a large wash (16kg/35lb) ranges from £18.00 to £19.00 depending on fabric type. Detergent is not included in these prices, though detergent is available for purchase on-site.

What washing machine capacities are available?

Launderama operates 13 washing machines with capacities of 7.5kg, 16kg, and 35lb. Four high-capacity machines are available, and five of the 16lb washers feature high-speed spin cycles at 1000rpm to reduce drying time. This range allows customers to select the most suitable machine for their laundry load.

Can I use only the dryers without washing at Launderama?

No, Launderama does not permit drying-only service. Customers must use the launderette's washing machines in order to access the drying facilities. This policy is in place to ensure efficient use of equipment and facility management.

What services does Launderama offer beyond self-service washing and drying?

Launderama offers a range of professional services including service wash, wash-dry-fold, and specialist duvet cleaning. Customers requiring assistance can speak with the staffed counter service to discuss their laundry needs and arrange these services.

Is Launderama accessible and does it have parking?

Yes, Launderama is wheelchair-accessible and offers free on-street parking, with a wheelchair-accessible car park available. The launderette is housed in a spacious, bright facility with fully staffed team support, making it a convenient location for customers with mobility requirements.

Source checked

Launderama

Name: Launderama
Address: 13 Whitehall Rd, Gateshead, North East, NE8 4EQ, GB
Telephone: +44 7355 123425
Price range: {"service":"service wash - medium load","price":"from 13.50","price_min":13.5,"price_max":13.5,"unit":"per wash","details":"Guide price, may vary depending on mix of fabrics"} | {"service":"service wash - large load","price":"18.00-19.00","price_min":18,"price_max":19,"unit":"per wash","details":"35lb\/16kg load, guide price, may vary depending on mix of fabrics"}
Rating: 4.6

13 Whitehall Rd, Gateshead, NE8 4EQ4.6(96 reviews)

Directions Call

Opening Hours

Monday: 9am-2:30pm
Tuesday: 9am-2:30pm
Wednesday: 9am-2:30pm
Thursday: 9am-2:30pm
Friday: Closed
Saturday: Closed
Sunday: Closed

Washing Machines & Dryers

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Pricing

Other prices

Service wash - Medium loadApproximately 25lb/11kg load, guide price

£13.50 per wash

Service wash - Large loadApproximately 35lb/16kg load, guide price, may vary depending on fabric mix

£18-£19 per wash

Payment

Coin

Card

Card payments accepted. Customers report difficulty obtaining change; no change machine available on-site.

Services and Amenities

Service Wash
Self Service
Card Payment
Coin Operated
Blanket Cleaning
Curtain Cleaning
Duvet Cleaning
Large Item Washing
Sleeping Bag Cleaning
Wash Dry Fold
7 Days A Week Operation
Accessible Parking
Change Available On Site
Detergent Available
Extra Large Washers
Fabric Conditioner Available
Free Parking
High Speed Spin
Large Capacity Dryers
Large Capacity Washers
Multiple Machine Sizes
Multiple Wash Programs
On Site Staff
Staffed Service
Tumble Dryers
Wheelchair Accessible

Customer Reviews

4.6

96 Google reviews

The launderette receives polarised feedback reflecting two distinct customer experiences. Most reviews praise the family owners, helpful staff, reasonable pricing, and efficient service quality. However, a significant minority report serious concerns regarding staff rudeness, machine hygiene, and unclear service policies that create frustration and deter repeat visits.

Based on automated analysis of customer reviews

What customers talked about

Quality ResultsStrong positive signal

6 mentions

Speed EfficiencyMostly positive

5 mentions

Machines EquipmentMostly positive

5 mentions

Staff ServiceMostly positive

18 mentions

PricingMostly positive

8 mentions

Convenience AmenitiesMostly positive

5 mentions

Facility CleanlinessMixed feedback

6 mentions

Payment OptionsCommon concern

4 mentions

“They only accept cash and we didn't have some. Asked lady to provide change”

Common positives

Owners and staff go above and beyond to help customers, including explaining machine use and providing directions
Exceptional value for money with reasonable pricing for quality results
Clean facility with excellent-performing dryers and good scent
Welcoming atmosphere and genuine care for customer satisfaction
Extended opening hours appreciated by loyal customers

Watch-outs

No coin change available at times; customers must travel to shops
Cash-only payment method; card payments not accepted
Owners close at 18:00 and rush customers away before closing time
Staff unavailable to help with drying service during busy periods
Mould buildup reported on washing machine drums

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Launderama is a family-run launderette established in 1993, located at 13 Whitehall Road in Gateshead. The launderette offers both self-service and professional service wash options, where customers can either use the machines independently or drop off their laundry for professional washing, drying, and folding. With a spacious and bright environment, the facility features high-capacity washers and dryers, accommodating everything from regular clothing to duvets, curtains, blankets, and sleeping bags up to king size. The fully staffed team provides friendly assistance throughout opening hours, accepting card payments and offering competitive pricing with no drying-only services. Additional conveniences include free parking, wheelchair accessibility, and seven-day-a-week operation to serve the local community with quality assured laundry care.

+44 7355 123425 Visit website

Questions people ask

What payment methods does Launderama accept?: Launderama accepts both cash and card payments. However, customers should note that no change machine is available on-site, so those paying with cash may need to bring the exact amount or be prepared to visit a nearby shop for change if required.
How much does a wash cost at Launderama?: Launderama's washing prices vary by load size. A medium wash costs approximately £13.50, whilst a large wash (16kg/35lb) ranges from £18.00 to £19.00 depending on fabric type. Detergent is not included in these prices, though detergent is available for purchase on-site.
What washing machine capacities are available?: Launderama operates 13 washing machines with capacities of 7.5kg, 16kg, and 35lb. Four high-capacity machines are available, and five of the 16lb washers feature high-speed spin cycles at 1000rpm to reduce drying time. This range allows customers to select the most suitable machine for their laundry load.
Can I use only the dryers without washing at Launderama?: No, Launderama does not permit drying-only service. Customers must use the launderette's washing machines in order to access the drying facilities. This policy is in place to ensure efficient use of equipment and facility management.
What services does Launderama offer beyond self-service washing and drying?: Launderama offers a range of professional services including service wash, wash-dry-fold, and specialist duvet cleaning. Customers requiring assistance can speak with the staffed counter service to discuss their laundry needs and arrange these services.
Is Launderama accessible and does it have parking?: Yes, Launderama is wheelchair-accessible and offers free on-street parking, with a wheelchair-accessible car park available. The launderette is housed in a spacious, bright facility with fully staffed team support, making it a convenient location for customers with mobility requirements.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources