What payment methods does Dollies Laundry accept?

Dollies Laundry accepts coin, card, and cash payments, giving customers flexible options when visiting. The launderette is equipped to handle multiple payment types to suit individual preferences.

Can Dollies Laundry clean large items like duvets and curtains?

Yes, Dollies Laundry offers specialist cleaning services for large items including duvets, curtains, and bedding. The launderette has an extra-large duvet machine specifically designed for these items, and customers have praised the quality and speed of these services.

What are Dollies Laundry's opening hours?

Dollies Laundry opens at 8:30am most days. Closing times vary: Monday, Tuesday, Thursday, and Friday close at 6pm; Wednesday and Saturday at 5:30pm; and Sunday at 1:30pm. Customers should note that opening hours are occasionally subject to change, so it's worth confirming before visiting.

Is Dollies Laundry accessible for people with reduced mobility?

Yes, Dollies Laundry is accessible to people with reduced mobility and has a seating area for customers. The staffed service means that assistance is available, and customers have previously praised the staff for going above and beyond to help customers use the machines.

What should I know about pricing at Dollies Laundry?

Dollies Laundry offers a comprehensive range of laundry services with pricing that many customers find reasonable. However, it's important to ask for a clear quote before dropping off items, as some customers have reported discrepancies between initial quotes and final charges. The staff are known for being helpful about value and will advise if customers are spending too much.

What services does Dollies Laundry offer beyond self-service washing?

Dollies Laundry provides a full range of professional laundry services including wash-dry-fold, service wash, dry cleaning, ironing, and specialist cleaning for large items like duvets, curtains, and bedding. The launderette also offers stain removal services. With on-site staff available, customers can drop off their items for professional handling.

Source checked

Dollies Laundry

Name: Dollies Laundry
Address: 383 Birmingham Rd, Sutton Coldfield, West Midlands, B72 1AT, GB
Telephone: +44 121 714 6508
Rating: 4.3

383 Birmingham Rd, Sutton Coldfield, B72 1AT4.3(51 reviews)

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Opening Hours

Monday: 8:30am-6pm
Tuesday: 8:30am-6pm
Wednesday: 8:30am-5:30pm
Thursday: 8:30am-6pm
Friday: 8:30am-6pm
Saturday: 8:30am-5:30pm
Sunday: 8:30am-1:30pm

Washing Machines & Dryers

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Pricing

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Payment

Coin

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Services and Amenities

Service Wash
Card Payment
Coin Operated
Bedding Cleaning
Curtain Cleaning
Dry Cleaning
Duvet Cleaning
Ironing
Large Item Washing
Stain Removal
Wash Dry Fold
Accessible To People With Reduced Mobility
Cash Accepted
Clean Machines
Large Capacity Dryers
Large Capacity Washers
On Site Staff
Seating Area
Staffed Service
Tumble Dryers
Weekday Opening
Weekend Opening

Customer Reviews

4.3

51 Google reviews

The launderette receives polarised feedback reflecting strong staff performance contrasted against significant management failures. While frontline staff are widely praised for friendliness, helpfulness, and service quality, serious concerns exist regarding management responsiveness, damage claims, pricing inconsistency, and occasional operational failures.

Based on automated analysis of customer reviews

What customers talked about

Staff ServiceStrong positive signal

18 mentions

Facility CleanlinessStrong positive signal

8 mentions

Machines EquipmentStrong positive signal

7 mentions

Speed EfficiencyStrong positive signal

5 mentions

Quality ResultsMostly positive

6 mentions

Convenience AmenitiesMixed feedback

4 mentions

PricingMixed feedback

4 mentions

Common positives

Staff go above and beyond helping customers carry laundry and use machines
Facility is consistently clean and well-maintained with quality equipment
Comprehensive full-service laundry offering (wash, dry, iron) with excellent results
Staff are knowledgeable, patient, and welcoming to new and regular customers
Extended opening hours provide convenience advantage over competitors

Watch-outs

Price discrepancies between quote and final charge (£23 quoted, £33.60 charged)
Staff not available at advertised opening times without notice
Manager refuses to accommodate minor wait requests despite customer need
Shop unexpectedly closed during advertised opening hours
Significant price increases between quote and collection (45% increase in 24 hours)

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Dollies Laundry is a well-established launderette offering comprehensive laundry services including wash and fold, dry cleaning, ironing, and specialist cleaning for duvets, curtains, and large items. The facility features clean, well-maintained machines with large capacity washers and dryers, coin operation, and card payment options. The on-site staff team is known for their exceptional friendliness, patience, and willingness to assist customers—particularly those with mobility challenges—helping to carry items and operate machines. The launderette provides quick turnaround times with reasonable pricing and is especially popular with regular customers and those requiring reliable service. However, customer experiences vary significantly depending on management involvement, with some operational issues reported regarding pricing accuracy and opening time consistency.

+44 121 714 6508

Questions people ask

What payment methods does Dollies Laundry accept?: Dollies Laundry accepts coin, card, and cash payments, giving customers flexible options when visiting. The launderette is equipped to handle multiple payment types to suit individual preferences.
Can Dollies Laundry clean large items like duvets and curtains?: Yes, Dollies Laundry offers specialist cleaning services for large items including duvets, curtains, and bedding. The launderette has an extra-large duvet machine specifically designed for these items, and customers have praised the quality and speed of these services.
What are Dollies Laundry's opening hours?: Dollies Laundry opens at 8:30am most days. Closing times vary: Monday, Tuesday, Thursday, and Friday close at 6pm; Wednesday and Saturday at 5:30pm; and Sunday at 1:30pm. Customers should note that opening hours are occasionally subject to change, so it's worth confirming before visiting.
Is Dollies Laundry accessible for people with reduced mobility?: Yes, Dollies Laundry is accessible to people with reduced mobility and has a seating area for customers. The staffed service means that assistance is available, and customers have previously praised the staff for going above and beyond to help customers use the machines.
What should I know about pricing at Dollies Laundry?: Dollies Laundry offers a comprehensive range of laundry services with pricing that many customers find reasonable. However, it's important to ask for a clear quote before dropping off items, as some customers have reported discrepancies between initial quotes and final charges. The staff are known for being helpful about value and will advise if customers are spending too much.
What services does Dollies Laundry offer beyond self-service washing?: Dollies Laundry provides a full range of professional laundry services including wash-dry-fold, service wash, dry cleaning, ironing, and specialist cleaning for large items like duvets, curtains, and bedding. The launderette also offers stain removal services. With on-site staff available, customers can drop off their items for professional handling.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated: 2026-05-18
Profile status: Details checked from public sources