Launderama

Services and Amenities

About this launderette

Launderama is a self-service and staffed launderette in Henley offering comprehensive laundry solutions including wash and dry services, professional service wash, and specialty cleaning for items like duvets and sleeping bags. Under new ownership, the launderette has transformed into a welcoming, community-focused establishment with patient, helpful staff who go above and beyond to assist customers, particularly tourists unfamiliar with UK laundromats. The facility features modern equipment, accepts both cash and card payments, and provides exceptional turnaround services including washing, drying, folding, and bagging with attention to detail. Operating Monday-Saturday 8am-6pm and Sunday 10am-4pm, Launderama combines convenient accessibility, reasonable pricing, and a cheerful atmosphere that has earned strong recommendations from repeat customers and travelers alike.

+44 1491 574359

Questions people ask

What payment methods does Launderama accept?

Launderama accepts cash (coins), card payments, and has a change machine on-site for customer convenience. Customers without coins can use the change machine or ask staff for assistance. An ATM is available at the adjacent grocery store for those needing to withdraw cash.

What services does Launderama offer beyond standard washing?

Launderama offers a full range of specialist services including professional service wash, wash-dry-fold, duvet cleaning, sleeping bag cleaning, large item washing, and bedding cleaning. The launderette features an extra-large duvet machine and handles everything from feather duvets to sleeping bags with meticulous care and professional results.

How much does it cost to use a large washing machine at Launderama?

A large washing machine costs £10. For service wash options, prices vary by item—for example, washing and drying 2 sleeping bags costs £17. Customers have noted that the service wash pricing is reasonable for the quality and care provided, though self-service large machine washing is perceived as expensive by some.

What are Launderama's opening hours and what time should I arrive for service wash?

Launderama opens at 8am Monday to Saturday and 10am on Sunday, closing at 6pm weekdays and 4pm on Sunday. For service wash drop-offs, customers are advised to arrive well before closing time, as staff enforce a cutoff before the official closing time to ensure items are processed properly. Contacting the launderette in advance is recommended for service wash bookings.

What facilities and amenities are available at Launderama?

Launderama is a clean, bright launderette with ample tumble dryers, a comfortable seating area, and on-site staff available during operating hours. The facility is accessible to tourists and visitors, with parking available nearby. Staff members are known for their patience and helpfulness, particularly with first-time users.

What do customers say about Launderama's quality and service?

Launderama receives strong praise for professional service quality (4.7/5 rating), exceptional cleaning results, and meticulous folding and presentation. Owner Matt and staff members Tricia and Kate are frequently highlighted for their patience, kindness, and willingness to go above and beyond for customers. The facility maintains a friendly, welcoming community atmosphere. Some customers have reported isolated negative experiences with staff tone during closing-time situations, though the majority of feedback emphasises the launderette's high standards and customer care.