The Laundry Basket
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The Laundry Basket

5 Bassett Ave, Bicester, OX26 4TZ4.8(222 reviews)

Opening Hours

Monday
7:30am-8pm
Tuesday
7:30am-8pm
Wednesday
7:30am-8pm
Thursday
7:30am-8pm
Friday
7:30am-8pm
Saturday
7:30am-7pm
Sunday
7:30am-6pm

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Cash
Card

Staff available at counter to assist with change. Card payments accepted alongside cash.

Services and Amenities

  • Self Service
  • Duvet Cleaning
  • Large Item Washing
  • Staffed Counter Service
  • Wash Dry Fold
  • Accessible Facilities
  • Accessible Parking
  • Extended Hours
  • Family Run Business
  • Free Parking
  • Large Capacity Dryers
  • Large Capacity Washers
  • Modern Well Maintained Machines
  • Multiple Machine Options
  • On Site Staff
  • Parking Available
  • Parking On Site
  • Seating Area
  • Tv Entertainment
  • Wheelchair Accessible

Customer Reviews

4.8
222 Google reviews

The Laundry Basket is highly regarded for its exceptional staff service, immaculate facilities, and reliable equipment. Most customers praise the friendly, helpful team and willingness to go above expectations. However, isolated incidents of poor staff conduct and perceived pricing concerns create minor friction within an otherwise very positive experience.

Based on automated analysis of customer reviews

Facility CleanlinessStrong positive signal
14 mentions
Machines EquipmentStrong positive signal
12 mentions
Quality ResultsStrong positive signal
9 mentions
Staff ServiceStrong positive signal
18 mentions
Speed EfficiencyStrong positive signal
10 mentions
Convenience AmenitiesStrong positive signal
8 mentions
PricingMostly positive
4 mentions
Payment OptionsMixed feedback
2 mentions

Coin operated service (accepts £2, £1, 50p, 20p, & 10p)

Common positives
  • Staff go above and beyond: helping fold laundry, moving items between machines, offering guidance
  • Immaculate cleanliness and bright, welcoming atmosphere with comfortable seating
  • All machines consistently work well with fast wash and dry times (30 mins wash, 1-hour full service)
  • New, well-maintained equipment in multiple sizes accommodating large loads
  • Reliable, trustworthy service with personal touches like text notifications when ready
Watch-outs
  • Coin-only payment system may inconvenience some customers
  • No card payment option mentioned in reviews
  • Same-day service requests may not always be accommodated
  • Lost or misplaced items reported in isolated incident
  • Pricing higher than customer expectations (£5 vs £3.50 for small wash)

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Laundry Basket

The Laundry Basket is a modern, family-run launderette located in Bicester, Oxfordshire, offering comprehensive self-service and professionally staffed laundry solutions. This recently opened facility features all new, high-capacity washing machines and dryers, combined with extended operating hours (7:30am-8pm weekdays, 7:30am-7pm Saturday, 7:30am-6pm Sunday) to accommodate busy lifestyles. Services include self-service wash and dry, full wash-dry-fold service, duvet cleaning, and specialized handling of large items, with knowledgeable staff available to assist with machine settings, loading, and folding. The launderette is fully wheelchair accessible with free on-site parking, comfortable seating with television entertainment, and a thoughtfully curated laundry library. Renowned for exceptional customer care and a welcoming atmosphere, this launderette serves families and customers with large laundry needs throughout the local area.

Questions people ask

What payment methods does The Laundry Basket accept?
The Laundry Basket accepts both cash and card payments. A change machine is available on-site, and staff are also available at the counter to assist customers with change if needed. This flexibility ensures customers can pay using their preferred method.
What size washing machines are available, and can they handle large loads like duvets?
The Laundry Basket offers washing machines in multiple capacities: 6kg, 12kg, and extra-large sizes. All machines are new and well-maintained, with dedicated extra-large duvet machines available. The launderette stocks machines capable of taking up to 6 loads at once, making it ideal for customers with substantial washing needs or bulky items.
Does The Laundry Basket offer a service wash or wash-dry-fold service?
Yes, The Laundry Basket offers a wash-dry-fold service for customers who prefer professional handling of their laundry. Same-day service is available and has been requested by customers. Clients can arrange this service directly with staff on-site.
What facilities and amenities are available whilst waiting?
The Laundry Basket provides plenty of comfortable seating and a television for entertainment whilst customers wait. The facility is wheelchair-accessible with accessible parking available. These amenities make the launderette a welcoming environment for extended visits, particularly for the express service wash which can be completed within an hour.
How clean and well-maintained is The Laundry Basket?
The Laundry Basket maintains a very high standard of cleanliness with all new machines that are consistently in working order. Customer reviews highlight the immaculate facility and bright, welcoming atmosphere with well-maintained equipment across all sizes. The launderette is regularly praised for being exceptionally clean and professionally looked after.
What are the typical pricing costs for washing and drying?
A small wash costs £5.00, whilst drying costs from £0.50 for 6 minutes. The Laundry Basket offers machines in various capacities to suit different load sizes and budgets. For detailed pricing on larger capacity machines or the service wash options, customers are encouraged to enquire directly with staff on-site.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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