Launderette in Cambridge launderette photo

Launderette in Cambridge

1eh, 12A Victoria Ave, Cambridge, CB4 1EH3.4(67 reviews)

Opening Hours

Opening hours have not been confirmed yet.

Washing Machines & Dryers

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Pricing

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Payment

Coin

Coin-operated machines requiring £1 coins for washing and 50p pieces for drying. No change machine on-site; customers report needing to visit nearby shops or the pub for change. Card payments not observed in operation.

Services and Amenities

  • Service Wash
  • Self Service
  • Coin Operated
  • Duvet Cleaning
  • Large Item Washing
  • Change Available On Site
  • High Speed Spin
  • Multiple Machine Sizes
  • On Site Staff
  • Spin Dryers
  • Tumble Dryers

Customer Reviews

3.4
67 Google reviews

The launderette serves a functional purpose for emergency laundry needs and offers useful large-capacity machines, but experiences significant customer dissatisfaction. Staff behaviour is inconsistent—some customers report genuine helpfulness while others describe hostility and rudeness. Recurring frustrations centre on poor dryer performance, coin-only payment systems, and lack of accessible customer support channels.

Based on automated analysis of customer reviews

Quality ResultsMostly positive
8 mentions
Machines EquipmentMixed feedback
10 mentions
Staff ServiceCommon concern
8 mentions

The woman who works there is absolutely rude and unwelcoming versus The couple were extremely helpful advising on washing a large duvet.

Facility CleanlinessCommon concern
7 mentions

The mashines are old, and not really kept clean. Crusted with detergent, and the extractors don't work on all machines.

Convenience AmenitiesCommon concern
5 mentions

No parking immediately obviously so paid £5.60 to park for 2hrs. There is no contact number whatsoever.

Speed EfficiencyCommon concern
6 mentions

The drying machines only run for 15 minutes per £1. The dryer takes a long time to dry clothes.

PricingCommon concern
9 mentions

The dryers cost 50p per 3 minutes which is pretty poor. 1 pound for approx 5 min it's a bit too much.

Payment OptionsCommon concern
7 mentions

There is no change machine. You will need a lot of change (£1) to wash & dry here.

Common positives
  • Large specialist machines accommodate duvets, rugs, and bulk loads efficiently
  • Washing quality is effective; clothes emerge clean and fresh-smelling
  • Staff can provide coin change and offer helpful guidance when present
  • Good value for emergency laundry needs when home machine breaks down
Watch-outs
  • No change machine on-site; customers must obtain coins elsewhere
  • Dryers accept only 50p coins, not £1 coins like washers
  • No card payment option available
  • No phone contact number to report issues or request refunds
  • No staff on-site until approximately 10:00 AM (opens at 8:30 AM)

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Launderette in Cambridge

This self-service launderette in Cambridge offers affordable washing services with a range of machine sizes, including large capacity washers suitable for duvets and bulk loads at £8 per wash. The facility provides coin-operated tumble dryers and spin dryers, with staff assistance available during daytime hours and service wash drop-off available from 10am. While customers appreciate the convenient location, competitive wash prices, and helpful staff guidance, the launderette is hampered by aging equipment, inefficient dryers that operate at 50p for approximately 5 minutes, lack of a change machine, and no card payment options. The facility maintains basic cleanliness but would benefit from modernization and improved dryer performance. Despite these limitations, the launderette serves as a practical solution for locals and visitors needing emergency laundry services in the area.

Questions people ask

What payment methods does the launderette accept?
The launderette operates on a coin-operated system and accepts cash only. Washing machines require £1 coins, whilst dryers accept 50p pieces. There is no change machine on-site, so customers should obtain coins before arrival or ask the on-site staff for assistance exchanging notes. Card payments are not currently available.
Can the launderette wash large items like duvets and rugs?
Yes, the launderette offers specialist large-item washing services, including duvet cleaning. The facility features large-capacity machines that can accommodate a week's worth of clothes, sheets, pillowcases, and duvets in a single cycle, typically costing £6–£8. Customers praise the effectiveness of these machines and the quality of the washing results.
What are the drying costs and how long do the dryers run?
Dryer costs are 50p per approximately 3–5 minutes of running time. Customers can use up to £1 in 50p coins for longer drying cycles. However, multiple customer reviews note that dryers vary in performance, with some providing only limited warmth, so additional cycles may be required to fully dry clothes.
Is there a service wash (drop-off laundry) available?
The launderette offers a service wash option, though this is only available during limited hours—between 10:00 AM and 2:00 PM. Customers should plan accordingly if they wish to use this service rather than self-service machines.
Is parking available at the launderette?
Parking is available in the vicinity of the launderette, but it is paid parking. Customers have reported paying around £5.60 for 2 hours of parking in the local area. Street parking options may also be available, though these are subject to local restrictions.
What should I know before visiting during early morning hours?
The launderette opens at 8:30 AM but does not have staff on-site until approximately 10:00 AM. Customers visiting before 10:00 AM can use self-service machines but will not have access to staff assistance, coin change, or service wash drop-off during this period. For queries or issues, customers should plan to visit when staff are present.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Open to corrections

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