

Opening Hours
- Monday
- 9:30am-12:30pm
- Tuesday
- 9:30am-12:30pm
- Wednesday
- Closed
- Thursday
- 9:30am-12:30pm
- Friday
- 9:30am-12:30pm
- Saturday
- 9:30am-12:30pm
- Sunday
- 9:30am-12:30pm
Washing Machines & Dryers
No machine count yet — be the first to add it.
No account needed · takes 10 seconds · helps the next visitor
Pricing
Pricing has not been confirmed yet. Check before travelling.
Payment
Cash primary payment method; change machine available and staff noted as helpful with coins
Services and Amenities
- Service Wash
- Self Service
- Coin Operated
- Bedding Cleaning
- Collection Delivery
- Commercial Contracts
- Commercial Laundry
- Duvet Cleaning
- Large Item Washing
- Pillow Cleaning
- Sports Kit Cleaning
- Staffed Counter Service
- Uniform Laundry
- Wash Dry
- Collection And Delivery
- Accessible Parking
- Car Parking
- Change Available On Site
- High Speed Spin
- Large Capacity Dryers
- Large Capacity Washers
- Multiple Machine Options
- Multiple Wash Programs
- On Site Staff
- Parking Available
- Staffed Service
- Tumble Dryers
Customer Reviews
The launderette receives mixed feedback with strong praise for certain staff members and competitive pricing, but is significantly undermined by unreliable opening hours, inconsistent service quality, and serious pricing disputes. Customers appreciate the friendly demeanour of specific staff (particularly 'Ian') and value the equipment, yet operational inconsistencies and poor facility management create frustration and deter repeat visits.
Based on automated analysis of customer reviews
What customers talked about
“said £6 or £7 one day and change it to £23 when I went to pick up”
“Never open when it says it is. 4 times I been there in last month”
“The place was filthy and my items were half hanging out of the tumble dryer”
- Staff member 'Ian' consistently friendly, helpful and goes extra mile
- Competitive pricing compared to other launderettes in area
- Efficient dryers that work reliably
- Convenient parking and location
- Willingness to assist with coins and stay open later if needed
- Pricing quoted inconsistently between initial contact and collection
- Unexpected price increases from initial estimate
- Opening hours not reliably observed; closed during stated open times
- Staff unavailable at advertised hours
- Confusion about operating days (e.g. Wednesday closures not clearly communicated)
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette

Soap N Suds is a well-established launderette in Sittingbourne with over 21 years of experience serving both domestic and commercial customers. This self-service launderette offers a comprehensive range of laundry services including wash and dry facilities, professional duvet and bedding cleaning, sports kit washing, and uniform laundry. Their friendly and helpful staff are available on-site to assist customers with service washes or provide support while you wait. The launderette features well-maintained washing machines and tumble dryers to the highest standards, along with convenient collection and delivery services for busy customers. Located at 20 Chaucer Road in Sittingbourne with accessible parking, Soap N Suds provides reliable laundry solutions with reasonable pricing and professional service for households and businesses throughout the area.
Questions people ask
- What payment methods does Soap N Suds accept?
- Soap N Suds accepts cash and tokens as payment methods. A change machine is available on-site, and staff are noted as helpful with assisting customers who need coins. Cash is the primary payment method accepted at the launderette.
- How much does it cost to use the tumble dryers?
- Soap N Suds charges £4 for a small dryer cycle and £7 for a large dryer cycle. Alternatively, customers can pay £1 for 8 minutes of tumble dry time. Customers should confirm exact pricing with staff before using machines, as clarification may be helpful.
- What services are available at Soap N Suds?
- Soap N Suds offers self-service washing and drying, as well as service wash options including wash-and-dry, wash-dry-fold, and specialist duvet cleaning. A staffed counter service is available, and the launderette also provides local collection and delivery for service wash items. Customers can wash while waiting at the premises.
- Is there parking available at Soap N Suds?
- Yes, Soap N Suds has free parking available in the car park at the front of the building. The convenient location with parking is highlighted as a key amenity by customers.
- What should I know about pricing for the service wash, particularly duvets?
- Soap N Suds offers duvet spin and dry services; however, customers are advised to confirm the final price with staff before dropping off items, as pricing quotes can vary between initial contact and collection. It is recommended to ask for a clear, written estimate to avoid confusion over costs.
- What are customers saying about Soap N Suds?
- Soap N Suds receives mixed reviews with an average rating of 4.0 out of 5 stars. Customers praise the friendly and helpful staff, competitive pricing compared to other launderettes, and highly effective dryers. However, some customers have reported concerns about unreliable opening hours, inconsistent service quality, and occasional facility cleanliness issues. It is recommended to call ahead to confirm opening times and discuss service details with staff.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Open to corrections
Suggest a correction
Help improve payment, pricing, hours, services, or machine details.
Nearby alternatives
Use these if payment, opening hours, or machine availability is uncertain.






