Southgate Laundry Services launderette photo
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Southgate Laundry Services

4 Southgate Parade, Wakehurst Dr, Crawley, RH10 6ER4.1(64 reviews)

Opening Hours

Monday
7am-8pm
Tuesday
7am-8pm
Wednesday
7am-8pm
Thursday
7am-8pm
Friday
7am-8pm
Saturday
7am-8pm
Sunday
7am-8pm

Washing Machines & Dryers

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Pricing

Self-service washing - Medium LoadSelf-service, 7 days a week 07:00-19:00
£5 per wash
Self-service washing - Extra Large LoadSelf-service, 7 days a week 07:00-19:00
£7 per wash
Self-service dryingTumble dryers available
£1 per dry cycle
Wash, dry & fold - Medium LoadIncludes up to 2 dries
£13 per wash
Wash, dry & fold - Extra Large LoadIncludes up to 4 dries
£15 per wash
Duvet/quilt cleaning - Single PolyesterIncludes 2 dries, Allergy UK-approved treatment
£12 per duvet
Duvet/quilt cleaning - Double PolyesterIncludes 2 dries, Allergy UK-approved treatment
£15 per duvet
Duvet/quilt cleaning - King Size PolyesterIncludes 2 dries, Allergy UK-approved treatment
£16 per duvet
Duvet/quilt cleaning - Super King PolyesterIncludes 2 dries, Allergy UK-approved treatment
£17 per duvet
Duvet/quilt cleaning - Single FeatherIncludes 2 dries, Allergy UK-approved treatment
£15 per duvet
Duvet/quilt cleaning - Double FeatherIncludes 2 dries, Allergy UK-approved treatment
£16 per duvet
Duvet/quilt cleaning - King Size FeatherIncludes 2 dries, Allergy UK-approved treatment
£18 per duvet
Duvet/quilt cleaning - Super King FeatherIncludes 2 dries, Allergy UK-approved treatment
£20 per duvet
Bedspread cleaning - SingleIncludes 2 dries
£9 per bedspread

More price items may be available on the launderette website or in store.

Payment

Coin

Coin-operated only (£2, £1, 50p, 20p coins accepted). No card or contactless payment. No change machine on-site; convenience store nearby offers change and ATM.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Bedding Cleaning
  • Collection Delivery
  • Commercial Laundry
  • Curtain Cleaning
  • Duvet Cleaning
  • Ironing
  • Large Item Washing
  • Pillow Cleaning
  • Sleeping Bag Cleaning
  • Sports Kit Cleaning
  • Uniform Laundry
  • Wash Dry
  • Wash Dry Fold
  • 7 Days A Week Operation
  • Accessible Parking
  • Cash Accepted
  • Change Machine
  • Extra Large Washers
  • Free Parking
  • Large Capacity Washers
  • Long Operating Hours
  • Multiple Machine Sizes
  • Multiple Payment Options
  • No Card Payment
  • No Change Machine
  • On Site Staff
  • Staffed Service
  • Tumble Dryers
  • Visual Instructions
  • Wheelchair Accessible

Customer Reviews

4.1
64 Google reviews

The launderette is generally well-regarded for its cleanliness, friendly staff, and functional equipment. However, significant frustration exists around coin-only payments, unresponsive customer service channels, and confusing or high pricing structures that create barriers to customer satisfaction.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
9 mentions
Facility CleanlinessMostly positive
11 mentions
Machines EquipmentMostly positive
8 mentions
Speed EfficiencyMostly positive
3 mentions
Convenience AmenitiesMixed feedback
3 mentions
PricingMixed feedback
7 mentions
Payment OptionsCommon concern
4 mentions

only coins accepted, not possible to pay by card

Common positives
  • Staff are consistently kind, helpful, and responsive to customer issues
  • Facility is spotlessly clean, well-maintained, and pleasantly scented
  • Good variety of machine sizes (7+ machines) with clear, easy-to-follow instructions
  • Machines work reliably and efficiently with reasonable wash cycle times
Watch-outs
  • Coin-only payment system; no card payment accepted
  • No change machine available on-site
  • Machine malfunction resulting in lost money with no response
  • High cost per cycle (£8 for single wash)
  • Confusing pricing structure with separate charge for rinse/spin

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Southgate Laundry Services

Southgate Laundrette is a comprehensive laundry service provider offering both self-service and professional laundry solutions for domestic and commercial customers. Operating seven days a week from 7am to 8pm, this launderette provides an extensive range of services including wash, dry and fold laundry, specialized bedding and duvet cleaning with Allergy UK-approved allergen treatment, ironing services, and commercial uniform laundry. The facility features modern coin-operated self-service machines available throughout extended operating hours, alongside staffed professional services Monday to Saturday mornings. Southgate Laundrette also offers additional services such as curtain cleaning, soft furnishings care, and collection and delivery options for commercial and regular customers. With wheelchair accessible facilities, free parking, and a commitment to treating items with careful attention, this launderette serves the local community with flexible service options and specialist cleaning for everything from everyday laundry to delicate items like sleeping bags and sports kits.

Questions people ask

What payment methods does Southgate Laundry Services accept?
Southgate Laundry Services operates on a coin-only payment system, accepting £2, £1, 50p, and 20p coins. Card and contactless payments are not available. The launderette does not have a change machine on-site, but a nearby convenience store offers change and ATM facilities for customer convenience.
How much does it cost to wash and dry a load at Southgate Laundry Services?
Self-service washing costs £5 for a medium load or £7 for an extra-large load. Tumble drying costs £1 per cycle, typically running for 13–20 minutes depending on load size. For those preferring a full service, the launderette offers service wash options starting at £13 for a medium load (includes wash, dry, and fold), with pricing varying by load size and item type.
Can I clean a duvet at Southgate Laundry Services? How much does it cost?
Yes, Southgate Laundry Services offers specialist duvet cleaning with an extra-large duvet machine. Polyester duvets range from £12 (single) to £17 (super king), whilst feather duvets range from £15 to £20 depending on size. All duvet services include two dries and Allergy UK-approved allergen treatment, making them suitable for those with sensitivities.
What are the opening hours and when do the machines stop accepting coins?
Southgate Laundry Services opens at 07:00 and closes at 20:00 daily. However, self-service washing and drying machines stop accepting coins at 19:00, so customers should plan to start their wash before this time. The staffed counter service may remain available after machine operation closes.
Is Southgate Laundry Services wheelchair accessible and what facilities are available?
Southgate Laundry Services is fully wheelchair accessible. Free parking is available both in the launderette's parking lot and on the street. The facility offers a staffed counter service, 7 washing machines (including an extra-large duvet machine) and 5 tumble dryers. Additional services include ironing, curtain cleaning, rug cleaning, and commercial uniform laundry; however, the launderette does not have Wi-Fi, vending machines, or a change machine on-site.
What do customers say about Southgate Laundry Services?
Southgate Laundry Services has a 4.1 out of 5 average rating based on 64 reviews. Customers consistently praise the friendly and helpful staff, spotlessly clean facility, and well-maintained equipment with clear instructions. Common concerns include the coin-only payment system (no card payments), high costs for some services, and occasional difficulties reaching the business by phone or email for service issues.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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