The Laundrette
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The Laundrette

39 Icknield Wy, Thetford, IP24 3BB4.2(70 reviews)

Opening Hours

Monday
7am-9pm
Tuesday
7am-9pm
Wednesday
7am-9pm
Thursday
7am-9pm
Friday
7am-9pm
Saturday
7am-9pm
Sunday
7am-9pm

Washing Machines & Dryers

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Pricing

Washers

Self-service washer - SmallFrom Thetford location: 9kg/80ltr capacity machines W1-W6
£4 per wash
Self-service washer - StandardMachines W1, W2 & W3 with hot, warm, synthetic, or cold cycle options (40 mins)
£6 per wash

Other prices

Detergent packet from dispenserAvailable in-launderette; insert £1 coin to dispense
£1 per packet

Payment

Coin

Coin-operated only. Accepts 20p, 50p, £1, and £2 coins. No card payment facilities, no change machine available. Customers must bring exact change in coins.

Services and Amenities

  • Self Service
  • Coin Operated
  • Wash Dry
  • 7 Days A Week Operation
  • Accessible Parking
  • Car Parking
  • Cash Accepted
  • Cash Only
  • Detergent Available
  • Early Opening
  • Extended Hours
  • Large Capacity Dryers
  • Large Capacity Washers
  • Late Closing
  • Long Operating Hours
  • Multiple Machine Options
  • Multiple Machine Sizes
  • Multiple Wash Programs
  • Multiple Washers
  • No Card Payment
  • No Change Machine
  • No Staff Assistance
  • On Site Staff
  • Parking Available
  • Seating Area
  • Tumble Dryers
  • Unstaffed Facility

Customer Reviews

4.2
70 Google reviews

The launderette offers functional, reliable cleaning and drying services with extended hours and a variety of machine sizes. However, customers are increasingly frustrated by rising prices, sporadic equipment failures, poor facility maintenance, and payment inflexibility via cash-only coin systems. Security concerns and unresponsive management further diminish satisfaction.

Based on automated analysis of customer reviews

Quality ResultsStrong positive signal
9 mentions
Convenience AmenitiesMostly positive
7 mentions
Machines EquipmentMostly positive
18 mentions
Facility CleanlinessMixed feedback
8 mentions
PricingMixed feedback
12 mentions
Staff ServiceCommon concern
2 mentions

Would be nice if owner responds to reviews

Payment OptionsCommon concern
4 mentions

You must have exact change in coins ~ bring lots of coins. There isn't a cash machine or change machine.

Common positives
  • Machines handle large items such as king-size duvets effectively
  • Clear instructions on usage for all machines
  • Parking available right outside facility
  • Open 7 days a week from 7am–9pm for customer convenience
  • New dryers are highly effective and recently installed
Watch-outs
  • Exact coin change required; no card machines available
  • No change machine or cash machine on-site
  • High coin requirements for operations
  • Facility described as 'not the tidiest of places'
  • Machines could use overhead cleaning and updates

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Laundrette

Swish Wash is a self-service launderette offering coin-operated washing and drying facilities across multiple locations including Thetford and Halstead. The launderette features multiple machine sizes with large capacity washers (up to 13kg/132ltr) and tumble dryers, accommodating various laundry loads. Open 7 days a week from 7am-9pm with extended operating hours, Swish Wash provides flexible laundry solutions for customers needing practical self-service options. Detergent is available on-site for purchase, and the facility accepts coins (10p, 20p, 50p, £1, £2) with multiple wash programs available. With on-site parking, visual instructions, and CCTV security, Swish Wash launderette delivers convenient, functional laundry services for individuals and families throughout the region.

Questions people ask

What payment methods does The Laundrette accept?
The Laundrette is coin-operated only and accepts 20p, 50p, £1, and £2 coins. There are no card payment facilities, no change machine, and no cash machine on-site, so customers must bring exact change in coins. It is recommended to bring a good supply of coins before visiting.
How much does it cost to wash and dry at The Laundrette?
Washing costs £4.00 per cycle on any of the six machines (80 litre capacity). Drying costs from £1.00 per cycle, with a minimum of £1.00 recommended for approximately 10-12 minutes depending on the dryer size. Detergent is available for purchase at £1.00 and is not included in the wash price.
What time should I start my last wash of the day?
The Laundrette closes at 9pm, and water is automatically cut off from the machines at closing time. It is recommended to start any wash no later than 8pm to allow sufficient time for the cycle to complete before the water supply is shut off.
Can The Laundrette wash large items like king-size duvets?
Yes, The Laundrette has six washing machines with 80 litre capacity, which are capable of handling large items such as king-size duvets effectively. Multiple customers have praised the machines' ability to accommodate various sizes of laundry.
What facilities and amenities are available at The Laundrette?
The Laundrette offers on-street parking (usually available at all times), bench seating against the window, CCTV surveillance, and a detergent dispenser on-site. The facility does not have toilets, WiFi, vending machines, or a cash machine. There is no air conditioning or dedicated lint disposal bin.
Are there any common issues I should be aware of?
Some customers have reported sporadic equipment malfunctions, including occasional cold water issues and dryers not performing optimally, though other reviews highlight that machines are well-maintained and effective. The facility can vary in cleanliness. It is advisable to check machines before starting a cycle and report any faults to management if issues arise.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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