The Laundry Basket launderette photo
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The Laundry Basket

229A Turners Hill, Waltham Cross, EN8 9DG4.7(49 reviews)

Opening Hours

Monday
9:30am-6pm
Tuesday
Closed
Wednesday
Closed
Thursday
9:30am-6pm
Friday
9:30am-6pm
Saturday
9:30am-6pm
Sunday
10am-4pm

Washing Machines & Dryers

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Pricing

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Payment

Cash
Card

Customers report paying with cash and card; no payment method conflicts noted.

Services and Amenities

  • Service Wash
  • Card Payment
  • Collection Delivery
  • Dry Cleaning
  • Ironing
  • Wash Dry Fold
  • 7 Days A Week Operation
  • Affordable Pricing
  • Cash Accepted
  • Change Available On Site
  • Family Run Business
  • Free Parking
  • On Site Staff
  • Paid Street Parking
  • Tumble Dryers
  • Wheelchair Accessible

Customer Reviews

4.7
49 Google reviews

This launderette receives overwhelming positive feedback centred on its family-run character, friendly staff, and reasonable pricing. A small number of negative reviews highlight serious service failures including staff rudeness and garment damage, though contradictory evidence suggests some complaints may be disputed.

Based on automated analysis of customer reviews

PricingStrong positive signal
6 mentions
Staff ServiceStrong positive signal
18 mentions
Speed EfficiencyStrong positive signal
3 mentions
Quality ResultsStrong positive signal
7 mentions
Machines EquipmentStrong positive signal
4 mentions
Convenience AmenitiesStrong positive signal
2 mentions
Common positives
  • Staff consistently friendly, helpful, and go above and beyond for customers
  • Competitive pricing and excellent value for money
  • High-quality service wash with careful garment handling
  • Family-run business with welcoming atmosphere
  • Machines well-maintained with most in working order
Watch-outs
  • One machine frequently out of order
  • Garment shrinkage during service wash
  • Inconsistent staff professionalism (conflicting accounts)

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Laundry Basket

The Laundry Basket is a family-run launderette operated by the friendly and professional Patel family, offering comprehensive laundry services including self-service washing, service wash, wash and fold, ironing, and dry cleaning. Located with wheelchair accessible facilities and free parking, this launderette provides excellent value with competitive pricing (£5 for large wash, £4 for small) and maintains a fleet of well-maintained machines in good working order. The business is renowned for its exceptional customer service, with staff going above and beyond to accommodate customers' schedules and needs. Whether you're a local, busy professional, or traveler, The Laundry Basket delivers reliable, efficient laundry solutions with a welcoming atmosphere that keeps customers returning week after week.

Questions people ask

What are the prices for self-service washing at The Laundry Basket?
The Laundry Basket offers affordable self-service washing at £4 for a small wash and £5 for a big wash. These competitive prices have been consistently praised by customers for excellent value for money.
Does The Laundry Basket offer a service wash, and what does it include?
Yes, The Laundry Basket provides a drop-off service wash where staff handle the washing on the customer's behalf. The launderette also offers service wash combined with professional ironing, both at reasonable prices. Customers consistently report that clothes return fresh, soft, and well cared for.
What payment methods does The Laundry Basket accept?
The Laundry Basket accepts both cash and card payments for all services. The launderette keeps change available on site, so customers paying with cash need not worry about exact change.
What are the opening hours at The Laundry Basket?
The Laundry Basket operates seven days a week. Weekday hours (Monday, Thursday, Friday, Saturday) are 9:30 AM to 6:00 PM, whilst Sunday hours are 10:00 AM to 4:00 PM. Please note that Tuesday and Wednesday hours are not specified.
Is The Laundry Basket accessible, and what parking is available?
The Laundry Basket is wheelchair accessible, making it convenient for customers with mobility needs. Free street parking is available, with paid street parking also an option nearby.
What do customers say about The Laundry Basket's service and staff?
The Laundry Basket receives overwhelmingly positive feedback, with customers particularly praising the friendly, cheerful, and helpful staff who go above and beyond to assist customers. The family-run business—operated by Mr and Mrs Patel with team members including Jay and Lata—is noted for its welcoming atmosphere and reliable, efficient service. Whilst the vast majority of reviews are five-star ratings praising professional service and quality garment care, isolated concerns have been raised about occasional inconsistencies; The Laundry Basket maintains that machines are generally well-maintained with most in working order.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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