The New Haw Launderette launderette photo
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The New Haw Launderette

24 The Broadway, Addlestone, KT15 3HA4.1(51 reviews)

Opening Hours

Monday
7am-8pm
Tuesday
7am-8pm
Wednesday
7am-8pm
Thursday
7am-8pm
Friday
7am-8pm
Saturday
7am-8pm
Sunday
7am-8pm

Washing Machines & Dryers

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Pricing

Self-service washing - Small12lb to 16lb capacity
3.60-4.00 per wash
Self-service washing - Medium22lb capacity
£5 per wash
Self-service washing - Large40lb capacity
£8.60 per wash
Self-service washing - Extra Large50lb capacity
£12 per wash
Self-service drying
£0.50 per 4 minutes
Duvet/quilt cleaning - SingleFeather duvets may incur extra charge for additional drying time
£14 per item
Duvet/quilt cleaning - DoubleFeather duvets may incur extra charge for additional drying time
£18 per item
Duvet/quilt cleaning - KingFeather duvets may incur extra charge for additional drying time
£19 per item
Duvet/quilt cleaning - Super KingFeather duvets may incur extra charge for additional drying time
£20 per item
Service wash - Clothes Small14lb capacity
£12.50 per wash
Service wash - Clothes Small16lb capacity
£14.50 per wash
Service wash - Clothes Medium22lb capacity
£17 per wash
Service wash - Clothes Large40lb capacity
£22.50 per wash
Service wash - Clothes Extra Large50lb capacity
£35 per wash

More price items may be available on the launderette website or in store.

Free collection and delivery with minimum order of £25 (large wash)
Multiple duvets washed together result in lower total price
Special discounts available for commercial/business laundering services

Payment

Coin
tokens

Coin-operated machines accept 50p and £1 coins (both old and new pound coins). Change machine available but may not be staffed on weekends. Customers advised to bring sufficient coins as local shops are not flexible with change.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Bedding Cleaning
  • Blanket Cleaning
  • Bulk Laundry
  • Collection Delivery
  • Commercial Contracts
  • Commercial Laundry
  • Curtain Cleaning
  • Delivery Service
  • Duvet Cleaning
  • Ironing
  • Large Item Washing
  • Next Day Service
  • On Site Services
  • Pick And Delivery Service
  • Wash Dry
  • Wash Dry Fold
  • Collection And Delivery
  • 7 Days A Week Operation
  • Accessible Entrance
  • Accessible Parking
  • Accessible Seating
  • Accessible To People With Reduced Mobility
  • Affordable Pricing
  • Cash Accepted
  • Change Available On Site
  • Change Machine
  • Commercial And Domestic Service
  • Detergent Available
  • Early Opening
  • Extended Hours
  • Flexible Scheduling
  • Free Parking
  • Large Capacity Dryers
  • Large Capacity Washers
  • Late Closing
  • Multiple Machine Options
  • Multiple Machine Sizes
  • Multiple Payment Options
  • Multiple Washers
  • On Site Staff
  • Professional Service
  • Seating Area
  • Token System
  • Transgender Safe Space
  • Tumble Dryers
  • Vending Machines
  • Wheelchair Accessible
  • Wide Doorways

Customer Reviews

4.1
51 Google reviews

The launderette delivers core functionality with extended hours and reasonable pricing, supported by staff who are often helpful and accommodating. However, significant cleanliness and maintenance issues, paired with unreliable dryers and coin-only payment constraints, create frustration that substantially undermines the experience for a vocal segment of customers.

Based on automated analysis of customer reviews

Convenience AmenitiesMostly positive
7 mentions
Staff ServiceMostly positive
8 mentions
Quality ResultsMostly positive
6 mentions
Speed EfficiencyMixed feedback
5 mentions
PricingMixed feedback
7 mentions
Machines EquipmentMixed feedback
11 mentions
Facility CleanlinessCommon concern
9 mentions

Grotty and dirty...trays are never cleaned, always have residue left in them

Payment OptionsCommon concern
8 mentions

machines only take 50p and £1 coins, so you need to go with sufficient supply

Common positives
  • Staff friendliness and willingness to help, with flexible customer accommodation
  • Extended 7-day opening hours (7am–8pm) provide genuine convenience
  • Good range of machine sizes with reasonable wash pricing (£4–£8)
  • Practical amenities including change machines, detergent dispenser, free parking, and waiting areas
  • Reliable washing results when machines function properly
Watch-outs
  • Machines only accept coins (50p and £1 only); no contactless or card payments
  • Coin exchanger present but cannot reset without staff member on weekends
  • Inconsistent coin acceptance across machines (old vs new pound coins)
  • Trays and overhead compartments accumulate residue and are not cleaned regularly
  • Facility described as 'grotty', 'dirty', 'grimy' and 'neglected' by multiple customers

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The New Haw Launderette

New Haw Launderette is a community-focused, women-owned self-service launderette conveniently located in New Haw near Addlestone, Surrey, offering comprehensive laundry solutions for both domestic and commercial customers. Operating seven days a week from 7am to 8pm, the launderette features multiple large-capacity washing machines, high-speed spin dryers, and professional service wash options with next-day turnaround available. Beyond self-service facilities, they provide full-service washing, drying, and folding of clothes, duvets, bed linen, curtains, and commercial items, complemented by a free pickup and delivery service within a 3-mile radius (minimum £18 order). The facility is wheelchair accessible with accessible parking and seating, and proudly serves as an LGBTQ+ friendly and transgender safe space with helpful on-site staff. Whether customers prefer the flexibility of self-service or the convenience of professional service wash with competitive pricing, New Haw Launderette delivers efficient, high-standard laundry care with a friendly approach.

Questions people ask

What payment methods does The New Haw Launderette accept?
The New Haw Launderette operates on a coin-only basis, accepting 50p and £1 coins (both old and new pound coins). A change machine is available on-site, though customers are advised to bring sufficient coins as the change machine may not be staffed on weekends and local shops are not always flexible with providing change.
What washing machine sizes are available, and how much do they cost?
The New Haw Launderette offers self-service washing machines in four sizes: small (12–16 lb) at £3.60–£4.00, medium (22 lb) at £5.00, large (40 lb) at £8.60, and extra-large (50 lb) at £12.00. The launderette stocks large-capacity machines suitable for bigger loads such as duvets and bulky items.
Does The New Haw Launderette offer service wash options like duvet cleaning?
Yes, The New Haw Launderette provides a full service wash menu including duvet cleaning (single £14.00, double £18.00, king £19.00, super-king £20.00) and wash-dry-fold service for clothing loads ranging from £12.50 to £35.00 depending on weight. Service wash is available Monday to Friday between 10:00–15:00 and Saturday 14:00–17:00. The launderette also offers free collection and delivery within a 3-mile radius for orders with a minimum value of £18.
What are The New Haw Launderette's opening hours?
The New Haw Launderette is open daily from 7:00 AM to 8:00 PM, including weekends, offering extended hours for customer convenience. Self-service washing and drying facilities operate throughout these hours, with service wash available Monday to Friday 10:00–15:00 and Saturday 14:00–17:00.
What facilities and amenities are available at The New Haw Launderette?
The New Haw Launderette is wheelchair accessible and offers free street parking, a change machine, seating areas, and a coffee machine. Washing powder and detergent are available for purchase on-site. The launderette is women-owned, LGBTQ+ friendly, and operates as a transgender safe space.
What should customers know about the drying machines?
The New Haw Launderette charges £0.50 per drying cycle. Customers report that the white dryers positioned near the end of the shop tend to perform more effectively, though drying performance can be variable across machines. Most loads require approximately 30–40 minutes of drying time to achieve full dryness.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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