The Wash House

The Wash House

The Wash House, 63 Nottingham Rd, Alfreton, DE55 7HL4.3(30 reviews)

Opening Hours

Monday
9am-4pm
Tuesday
8am-4pm
Wednesday
8am-1pm
Thursday
9am-4pm
Friday
9am-4pm
Saturday
9am-12pm
Sunday
Closed

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Pricing

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Services and Amenities

  • Service Wash
  • Clothing Repairs
  • Curtain Cleaning
  • Dry Cleaning
  • Duvet Cleaning
  • Ironing
  • Stain Removal
  • Wash Dry Fold
  • On Site Staff
  • Same Day Service
  • Staffed Service
  • Wheelchair Accessible

Customer Reviews

4.3
30 Google reviews

The launderette receives mixed feedback with strong polarisation. Many customers praise the friendly staff, quick turnaround, and quality care, particularly for standard wash and service wash. However, a significant subset report serious concerns about garment damage in dry cleaning, lack of accountability, and full charges despite poor results.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
13 mentions
Speed EfficiencyStrong positive signal
5 mentions
Facility CleanlinessMostly positive
1 mention
Quality ResultsMixed feedback
8 mentions
Convenience AmenitiesCommon concern
3 mentions

Shuts @ 12 Saturday no actual machine's this is a dry cleaners

Common positives
  • Staff are consistently friendly, helpful, and go the extra mile for customers
  • Fast same-day turnaround on large items like curtains and laundry bags
  • Expert garment care and repair services available
  • Long-term customer base reflects reliability and trust over many years
  • Service wash option provides convenient solution when travelling
Watch-outs
  • Full charges applied despite damage or poor results
  • Limited hours (closes 12pm Saturday)
  • Sunday closure
  • No self-service machines on-site (dry cleaning agent only)
  • Limited operating hours

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

The Wash House

The Wash House is a family-run launderette and dry cleaning service with over 15 years of proven customer loyalty. Operating from a convenient location with wheelchair accessible facilities, they offer comprehensive services including service wash, dry cleaning, ironing, curtain and duvet cleaning, plus expert clothing repairs and stain removal. The business is known for friendly, helpful staff who provide same-day service and personalized expert advice for delicate or valuable items. While most customers praise their reliable quality and efficient turnaround, recent reviews indicate inconsistency with dry cleaning results and communication issues. For launderette services combined with professional dry cleaning care, The Wash House remains a popular local choice, though customers should verify work quality before paying.

Questions people ask

What services does The Wash House offer?
The Wash House offers a comprehensive range of laundry and garment care services, including service wash, dry cleaning, ironing, wash-dry-fold, curtain cleaning, duvet cleaning, clothing repairs, and stain removal. The business is staffed and can typically complete orders on the same day, making it convenient for customers with urgent laundry needs.
Is The Wash House wheelchair accessible?
Yes, The Wash House is wheelchair accessible, making it convenient for customers with mobility requirements. The premises have been designed to accommodate wheelchair users comfortably.
What are The Wash House opening hours?
The Wash House opens Monday 9am–4pm, Tuesday 8am–4pm, Wednesday 8am–1pm, Thursday 9am–4pm, Friday 9am–4pm, and Saturday 9am–12pm. The business is closed on Sundays. Customers should note the early closing time on Wednesday and Saturday to plan their visits accordingly.
Can I use self-service washing machines at The Wash House?
The Wash House is a staffed service launderette rather than a self-service facility with coin-operated machines. Customers drop off their items and the staff handles the washing, drying, and folding on behalf of the customer. This service-based model allows for same-day turnaround on items like curtains and large laundry bags.
What do customers say about The Wash House?
The Wash House receives mixed reviews with particularly strong praise for friendly and helpful staff (4.6/5 rating) and quick same-day service (4.5/5 rating). Long-standing customers report using the business for over 15 years with confidence in garment care and repairs. However, some customers have reported concerns about dry cleaning quality and inconsistent results on certain items, with a quality results rating of 3.2/5. Customers considering dry cleaning services may wish to discuss care requirements directly with staff before submission.
Does The Wash House offer garment repair services?
Yes, The Wash House offers clothing repair services and has received positive feedback from customers for expert garment care. Customers have reported successful repairs on damaged coats and other items. The on-site staff can provide advice on whether an item can be repaired and discuss the best approach before proceeding with any work.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Open to corrections

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