Total Laundry Care
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Total Laundry Care

68 Ferriston, Banbury, OX16 1XE4.8(99 reviews)

Opening Hours

Monday
9am-5pm
Tuesday
9am-5pm
Wednesday
9am-5pm
Thursday
9am-5pm
Friday
9am-5pm
Saturday
8am-2pm
Sunday
Closed

Washing Machines & Dryers

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Washers11 large
Dryers11 large

Pricing

Washers

Self-service washer - Small5 machines available; detergent £0.50, softener £0.50
£5 per wash
Self-service washer - Standard6 machines available; detergent £1.00, softener £1.00
£6 per wash
Self-service washer - Standard7 machines available; detergent £1.00, softener £1.00
£7 per wash
Self-service washer - Extra large9 machines available; detergent £1.50, softener £1.50
£9 per wash
Self-service washer - Extra largeMaximum load; detergent and softener available at additional cost
£15 per wash

Dryers

Self-service dryer - Standard8 dryers available
£1 per cycle

Payment

Coin
Card

Customers report credit card charging issues with machines failing to wash despite payment; change machine available on-site

Services and Amenities

  • Self Service
  • Service Wash
  • Card Payment
  • Coin Operated
  • Bedding Cleaning
  • Collection Delivery
  • Duvet Cleaning
  • Ironing
  • Sleeping Bag Cleaning
  • Wash Dry
  • Wash Dry Fold
  • Accessible Facilities
  • Accessible Parking
  • Cash Accepted
  • Change Available On Site
  • Detergent Available
  • Fabric Conditioner Available
  • Free Coffee
  • Free Parking
  • Free Waiting Area
  • Large Capacity Dryers
  • Large Capacity Washers
  • Multiple Machine Sizes
  • Multiple Wash Programs
  • No Staff Assistance
  • On Site Staff
  • Parking Available
  • Parking On Site
  • Pet Friendly
  • Recently Renovated
  • Seating Area
  • Transgender Safe Space
  • Tumble Dryers
  • Wheelchair Accessible

Customer Reviews

4.8
99 Google reviews

The launderette receives overwhelmingly positive feedback, with customers praising exceptional staff warmth, facility cleanliness, and attentive service. However, isolated but serious complaints regarding payment processing errors, discriminatory booking practices, and service inconsistency represent material concerns that undermine the otherwise strong reputation.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
18 mentions
Facility CleanlinessStrong positive signal
8 mentions
Quality ResultsStrong positive signal
12 mentions
Convenience AmenitiesStrong positive signal
7 mentions
Machines EquipmentStrong positive signal
5 mentions
PricingStrong positive signal
6 mentions
Payment OptionsCommon concern
3 mentions

always charge my money but the machine never wash my clothing

Common positives
  • Staff consistently go above and beyond with hospitality, offering refreshments and personalized attention
  • Facility is spotlessly clean, welcoming, and recently refurbished with modern equipment
  • Staff provide expert guidance on machine selection and laundry care tailored to customer needs
  • Convenient location with accessible public transport, parking, and nearby shops
  • Exceptional service wash quality with meticulous folding and reliable turnaround times
Watch-outs
  • Credit card charges processed without corresponding service delivery
  • Funds not refunded despite repeated billing errors
  • Opening times inconsistent with advertised schedule
  • Service wash availability changes without notice
  • Discriminatory booking practices reported against certain customer groups

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Total Laundry Care

Total Laundry Care is Banbury's premier self-service launderette, offering convenient and affordable laundry solutions for individuals and families. Located at 68 Ferriston, this modern launderette features commercial-grade washing machines in multiple sizes (7.5kg to 18kg capacity) and high-speed tumble dryers, allowing customers to wash, dry, and fold their clothes at their own pace without requiring any booking. The facility is fully wheelchair accessible with accessible parking, free on-site parking, and a comfortable waiting room. In addition to self-service facilities, Total Laundry Care provides optional ironing services and a convenient pickup and delivery service for customers who prefer professional handling. With transparent, budget-friendly pricing, helpful staff, and a welcoming atmosphere that's LGBTQ+ friendly and transgender safe, this launderette makes laundry day effortless and stress-free.

Questions people ask

What are the washing machine prices at Total Laundry Care?
Total Laundry Care offers self-service washing machines in five sizes: 7.5kg for £5.00, 10.5kg for £6.00, 13.5kg for £7.00, 18kg for £9.00, and 20kg for £15.00. Detergent is available for purchase separately at £0.50–£1.50 depending on machine size. The launderette has 27 washing machines in total, so there is typically good availability across all sizes.
What payment methods does Total Laundry Care accept?
Total Laundry Care accepts both card and cash payments. A change machine is available on-site for convenience. However, some customers have reported occasional payment processing issues where card charges are processed but machines fail to wash; if this occurs, customers should contact the staffed counter service for assistance.
Can I wash duvets and quilts at Total Laundry Care?
Yes, Total Laundry Care has specialist duvet and quilt washing capability. The launderette offers dedicated self-service washing machines suitable for large items, as well as a professional wash, dry, and fold service for those who prefer not to handle large items themselves. Staff can advise on the best machine for your needs.
What facilities and amenities are available at Total Laundry Care?
Total Laundry Care is wheelchair accessible and offers a comfortable waiting room, free on-site and street parking, and complimentary coffee to customers. Drying balls and detergent/softener are available for purchase, and ironing services are provided. The launderette also offers a collection and delivery service for additional convenience. Staff at the counter service are available to assist with any questions.
Does Total Laundry Care offer a service wash (wash and fold) service?
Total Laundry Care advertises a wash, dry, and fold service with same-day turnaround available. However, customers should note that service wash availability has been reported as inconsistent or intermittent in recent reviews. It is recommended to contact the launderette directly via the staffed counter service to confirm availability before relying on this option.
What do customers say about Total Laundry Care?
Total Laundry Care has an average rating of 4.77 out of 5 stars from 99 reviews. Customers consistently praise the exceptionally friendly and helpful staff, spotlessly clean facilities, and expert guidance on machine selection and laundry care. The facility is noted as welcoming and inclusive. A small number of reviews mention payment processing concerns and occasional inconsistencies in opening times or service availability, which the business should be made aware of if encountered.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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