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Pricing
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Payment
Coin
Coin-operated only. Accepts £2, £1, 50p, and 20p denominations. Change machine available but may be out of order. Customers report difficulty obtaining change from nearby shops.
Services and Amenities
- Self Service
- Coin Operated
- Duvet Cleaning
- Large Item Washing
- Wash Dry
- Car Parking
- Change Machine
- Free Parking
- Industrial Machines
- Large Capacity Washers
- Multiple Machine Sizes
- Seating Area
- Tumble Dryers
Customer Reviews
1.8
The launderette receives overwhelmingly negative feedback, with customers consistently reporting poor cleanliness, rampant equipment failures, excessive pricing, and hostile staff interactions. A small minority acknowledge convenient parking and large-capacity machines, but these positives are heavily outweighed by systemic maintenance, hygiene, and service failures. The business is widely discouraged by reviewers.
Based on automated analysis of customer reviews
What customers talked about
Convenience AmenitiesCommon concern
3 mentions“so convenient with the parking”
Staff ServiceCommon concern
9 mentions“owner is a petulant miserable little man with no customer service”
Machines EquipmentCommon concern
12 mentions“half of the machines are not working and from what I gather haven't been for a long time”
PricingCommon concern
8 mentions“Washers overpriced 5.50 for a standard wash. Should be no more than £3”
Quality ResultsCommon concern
4 mentions“machines are disgusting and smell really bad”
Facility CleanlinessCommon concern
11 mentions“floor looked like it hadn't seen a broom or mop for months”
Payment OptionsCommon concern
5 mentions“Machine took my money and then stopped taking it halfway through”
Common positives
- Large capacity 22kg machine suitable for king-size quilts and duvets
- Free parking available outside the premises
- Helpful and friendly staff (when encountered)
- Industrial tumble dryers available for heavy-duty loads
Watch-outs
- Machines take customer money and malfunction mid-cycle with no recourse
- No accessible phone number provided for complaints or disputes
- Money gets stuck in payment systems
- Machines break down frequently and repairs take extended periods
- Floor tiles broken, missing, and not cleaned in months
* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.
About this launderette
Washeteria Shenfield is a self-service launderette offering coin-operated washing and drying facilities with large capacity machines suitable for bulky items like quilts and duvets. The business provides free car parking on the adjacent road and operates as an unstaffed facility with industrial-grade equipment and multiple machine size options. However, the launderette requires significant maintenance attention, with numerous customer complaints about poorly cleaned machines, broken equipment, and an unclean facility. Pricing is notably high at £5.50 for standard washes, and the coin system frequently malfunctions, resulting in lost customer payments. Despite some positive feedback regarding equipment capability and parking convenience, most reviews strongly advise against using this launderette due to hygiene concerns, frequent machine breakdowns, and operational issues.
Questions people ask
- What payment methods does Washeteria Shenfield accept?
- Washeteria Shenfield is coin-operated and accepts cash only, taking £2, £1, 50p, and 20p denominations. A change machine is available on-site, though customers should note it may occasionally be out of order. It is advisable to carry the correct coin denominations when visiting.
- Does Washeteria Shenfield offer large item washing services?
- Yes, Washeteria Shenfield specializes in large item washing and duvet cleaning. The launderette features an extra-large 22kg capacity machine suitable for king-size quilts and duvets, making it convenient for customers needing to clean bulky bedding at home.
- Is there parking available at Washeteria Shenfield?
- Washeteria Shenfield offers free parking with approximately 4 spaces available on the road outside the premises. Paid parking is also available nearby for customers requiring additional options. The convenient parking location is one of the launderette's key amenities.
- What are the opening hours and how do I contact Washeteria Shenfield?
- Contact details and opening hours are not currently available in Washeteria Shenfield's listing information. Customers are advised to search for the launderette online or check local directories for the most up-to-date contact information and operating times.
- What facilities does Washeteria Shenfield have available?
- Washeteria Shenfield features a seating area for customer convenience, multiple machine sizes including large-capacity washers and industrial machines, tumble dryers, and a change machine. The launderette operates on a self-service basis with no Wi-Fi or vending machines on-site.
- What washing and drying services does Washeteria Shenfield offer?
- Washeteria Shenfield provides wash and dry services, large item washing, and specialist duvet cleaning on self-service coin-operated machines. Standard wash cycles are available alongside industrial tumble dryers for heavy-duty loads. The launderette does not include detergent in wash prices; additional detergent costs apply.
About This Listing
We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.
- Last updated
- 2026-05-18
- Profile status
- Open to corrections
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