Waveney Launderette & Dry Cleaning
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Waveney Launderette & Dry Cleaning

143 High St, Lowestoft, NR32 1HR4.4(60 reviews)

Opening Hours

Monday
8am-4pm
Tuesday
8am-4pm
Wednesday
8am-4pm
Thursday
8am-4pm
Friday
8am-4pm
Saturday
8am-4pm
Sunday
Closed

Washing Machines & Dryers

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Pricing

Pricing has not been confirmed yet. Check before travelling.

Payment

Coin
Card

Staff can provide change assistance; customers note staff willingness to help with transactions.

Services and Amenities

  • Service Wash
  • Self Service
  • Card Payment
  • Coin Operated
  • Bedding Cleaning
  • Dry Cleaning
  • Duvet Cleaning
  • Ironing
  • Large Item Washing
  • Stain Removal
  • Suit Cleaning
  • Cash Accepted
  • Change Machine
  • On Site Staff
  • Seating Area
  • Staffed Service
  • Tumble Dryers

Customer Reviews

4.4
60 Google reviews

The launderette polarises customer experience between exceptional staff service and dry cleaning quality versus significant operational failures in self-service facilities, cleanliness standards, and service reliability. Positive sentiment centres on friendly, helpful staff and quality dry cleaning outcomes, while negative sentiment reflects poor machine maintenance, slow turnaround times, and occasionally unclean facilities.

Based on automated analysis of customer reviews

Staff ServiceStrong positive signal
18 mentions
Quality ResultsMostly positive
9 mentions
PricingMixed feedback
5 mentions
Facility CleanlinessMixed feedback
8 mentions

awful drain smell on all three visits... Machines need clean.

Machines EquipmentCommon concern
7 mentions

old machines and dryers that dont work properly

Speed EfficiencyCommon concern
6 mentions

takes a fortnight to launder a Bedspread... come back next week

Common positives
  • Staff consistently go above and beyond to assist customers with machine operation
  • Dry cleaning delivers high-standard results at reasonable prices
  • Honest and trustworthy business that returns lost items to customers
  • Welcoming atmosphere where customers feel valued and supported
  • Reliable long-term service for regular dry cleaning clients
Watch-outs
  • Unclear payment policies for late service delivery
  • Receptionist payment handling lacked transparency
  • Two-week turnaround for bedspread service unacceptable
  • Missed collection deadlines with poor communication
  • Items lost between branch locations

* These highlights and concerns are based on automated analysis of user feedback and are not independently verified.

About this launderette

Waveney Launderette & Dry Cleaning

A mixed-reputation local launderette offering self-service and dry cleaning with friendly staff but inconsistent service quality and equipment maintenance.

Questions people ask

What payment methods does Waveney Launderette accept?
Waveney Launderette & Dry Cleaning accepts both cash and card payments. The launderette has a change machine available, and staff at the counter service are willing to assist customers with change and payment transactions.
What dry cleaning services are available, and what do they cost?
Waveney Launderette & Dry Cleaning offers dry cleaning services with a two-piece suit priced at £19.65. Customers consistently praise the dry cleaning service for high standards and good value, with many noting that regular dry cleaning clients enjoy reliable, quality results over the long term.
How many washing machines does Waveney Launderette have?
Waveney Launderette & Dry Cleaning has 7 washing machines available for self-service use. Customers should be aware that some machines may occasionally be out of service for maintenance.
What should I know about the self-service washing and drying facilities?
Waveney Launderette & Dry Cleaning offers self-service washing and drying machines. Customers are advised that some machines may occasionally require maintenance, and a few reviews have noted residual odours in facilities. The launderette's friendly staff are available at the counter to assist with any questions or issues during self-service use.
Are staff available to help if I have problems with the machines?
Yes, Waveney Launderette & Dry Cleaning has a staffed counter service, and staff are highly praised by customers for being helpful, friendly, and welcoming. Customers consistently report that staff go above and beyond to assist with machine operation and any questions during visits.
What time does Waveney Launderette close?
Waveney Launderette & Dry Cleaning closes at 4:00 PM (16:00). Customers should plan their visits accordingly and allow sufficient time before closing.

About This Listing

We collect practical details from public business information, business websites, reviews, and submitted corrections. Please confirm important details such as prices, payment, and last wash times before travelling.

Last updated
2026-05-18
Profile status
Details checked from public sources

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